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Courtyard by Marriott Pleasanton

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Traveller (15)
Room & Suite (21)
Dining (4)
Ratings and reviews
GreenPartner
  • Excellent27%
  • Very good44%
  • Average19%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(24 reviews)
“nice lounge”(2 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Outdoor pool
Non-Smoking Hotel
3 Star Hotel
Have a pleasant stay at Courtyard by Marriott Pleasanton, a modern hotel in Pleasanton, California offering spacious rooms and great amenities near Stoneridge Shopping Center®, Alameda County Fairgrounds and the San Francisco Premium Outlets®.
Offers from Courtyard by Marriott Pleasanton
Special Offer: Member Rates
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Location and contact
5059 Hopyard Rd, Pleasanton, CA 94588-3301
Hotel website
28.2 km to Metropolitan Oakland Intl Airport
17 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
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Traveller rating
46
73
31
14
7
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46
73
31
14
7
Show reviews that mention
All reviewsfront deskdaughter's graduationnice loungeking roomroom was cleanlate checkoutthe toilet paper holderstayed here for one nightwithin walking distanceground floorchecking outlots of parkingcommon areasgood nights sleepthe sofa bedstaff was friendly and helpfulvery pleasant stay
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1 - 5 of 171 reviews
Reviewed 3 weeks ago via mobile

After a long day all I want to do is enjoy the patio on my room overlooking the pool but how can I when there is two huge spider web/nests that have obviously not been swept in awhile. Did I mention the huge spiders living...More

Thank Eyvette F
Response from GMLowe, General Manager at Courtyard by Marriott PleasantonResponded 3 weeks ago

Thank you for choosing Marriott. I apologize that the stay was not up to standard. We have shared your feedback with our staff so that we can prevent this from occurring in the future, with extra attention to the balconies. We hope to see you...More

Reviewed 3 weeks ago

I had a great experience with this chain in the past. I have to say this particular property could really use an update. Overall it was just run down. Where to begin? The bathroom was sub par, the tile floor was all chipped, the fixtures...More

Thank Linda K
Response from GMLowe, General Manager at Courtyard by Marriott PleasantonResponded 3 weeks ago

Thank you for your feedback. While we did not meet your expectations, I am happy to hear that you staff encounters were favorable. We will share your feedback with our staff to address these maintenance issues. The property will be renovating the lobby area this...More

Reviewed 4 weeks ago via mobile

Stayes here on business. I was appalled to find that l, while the room looked clean it actually was not. There were ling strands of hair under the pillow and on the blanket/mattress. This was right when I checked in (probably from the guests who...More

Thank PeterGriff6
Response from GMLowe, General Manager at Courtyard by Marriott PleasantonResponded 3 weeks ago

Thank you for your response, and we regret that we did not fulfill your expectations. We will share with the staff so we do not make this miss step in the future. We hope that you will continue to choose Marriott in the future.

Reviewed 24 May 2018

Joseph and his coworker at the front desk made our stay. Unfortunately our reservation with another local hotel was not accurate, they only had a single room available for three of us. Upon calling the Marriott, Joseph indicated they had double rooms available for the...More

Thank Rachelle g
Reviewed 16 May 2018 via mobile

I have stayed at this hotel many times but tonight I have to brag about the bistro employees. The two women Leanne and a gal who only helps on Tuesday’s were so funny it was like being at a comedy club tag team. Their laugh...More

Thank bizarrecity
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About
Description
Have a pleasant stay at Courtyard by Marriott Pleasanton, a modern hotel in Pleasanton, California offering spacious rooms and great amenities near Stoneridge Shopping Center®, Alameda County ...More Fairgrounds and the San Francisco Premium Outlets®. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Air Conditioning
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Pool
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (21)
Dining (4)
Questions & Answers
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Kameren2016
12 March 2016|
Answer
Response from plateshopper | Reviewed this property |
There is not a hot tub. Just FYI, if you are not using points to stay here, I would suggest trying Four Points Sheraton (it's on the same street). While they do not have a hot tub either, their grounds are so, so, so much... More
0
Votes
Room Tips
"Most of the ground floor rooms have great access to the courtyard and pool."
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"Choose a room away from the freeway."
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"I don’t know if there are any."
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"Interior rooms not directly facing the pool are most relaxing."
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