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All reviews no elevator high school reunion business trip nice bar and restaurant pool area hotel shuttle business hotel great bed plenty of parking rooms are large pool and hot tub pleasant stay breakfast buffet nice pool san francisco sheraton pleasanton faz
Stayed at 4 Points following a company Christmas party at Wente Winery. The room 513 only had one padded chair and one desk chair. The bed was too soft but the heater worked good. Patio chairs were dirty but then it is winter. Didn't check...More
Date of stay: December 2018
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded today
Thank you for your honest feedback, it is very helpful for us to hear. We can move forward to correct issues and become better. Thank you again
Stayed there for 2 nights for a short business trip. Room is spacious with a nice balcony. Housekeeping is good, cleaned the room, made the bed and replaced coffee supplies next day. Bathroom has toiletries set in dispenser which i really liked. Backyard is really...More
We have stayed here numerous time with standard rooms and enjoyed each of the stay. They are roomy. It is close to local restaurants and mall. Free water bottles and TV with cable. Minor things are the AC/heater can get loud sometimes.
Date of stay: September 2018
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 1 week ago
Thank you for your feedback--it is very helpful to hear from you
My high School reunion was being held at the Four Points and I live out of town so I booked a room there. I have younger children so they came along for the ride. I booked a room with two Queens beds and they knew...More
Date of stay: November 2018
Thank Cary C
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 5 weeks ago
Dear Cary, thank you for the kind comments about your stay- I must apologize that items you requested never arrived. I have reviewed this with our staff to ensure that we are following through. I hope you will return to us when you are in...More
Terrible place. After a long flight from the U.K. I was checked in by a girl who didn't know her bottom from her elbow. I was given my room access card, went to the room and opened the door to find the room was already...More
Date of stay: November 2018
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 5 November 2018
I must apologize for the experience you had at our Hotel.It certainly sounds like we missed several opportunities to make your stay trouble free. I would like to offer you a return stay on us as I know we can do a lot better. If...More
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. Parking fee is …More$10/day. Less
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