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Sheraton Pleasanton Hotel

Booking.comUS$126*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Pleasanton Hotel
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300 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Pleasanton Hotel
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Showing 292: English reviews
Maryland
Reviewed 30 January 2015

This hotel has one of the best teams I have seen in a while. Very friendly, welcoming and helpful. Room was good size and the bath was super clean. No evidence of prior guest. Hotel gym has a variety of equipment. Enough to keep the workout going while on the road. Mall is across the street should you forget something....

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Helpful?
Thank leroyk
SheratonPleasanton, General Manager at Sheraton Pleasanton Hotel, responded to this review

Hello leroyk, I am appreciative of the very positive comments you are sharing about our team here at the Sheraton Pleasanton and our excellent hotel. We take pride in the service we provide to "each" of our guests. Your comments are making our day - thank you! We look forward to welcoming you back soon! Sincerely, Mario Salvatore General Manager...

Castro Valley, California
Reviewed 24 January 2015

I reserved a hotel room here using Priceline.com and somehow my dates changed in the app. I ended up with a reservation for a night that was unusable. As Priceline has a strict no cancellation policy, I decided to give the hotel a call and see what happens. I spoke to a front desk worker named Joannah and she quickly...

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Helpful?
Thank lxmunoz
SheratonPleasanton, General Manager at Sheraton Pleasanton Hotel, responded to this review

Dear lxmunoz, Thank you so much for sharing such a positive experience with us ... we are always willing to and ready to work with our guests and provide them the best products and services. Sincerely, Mario Salvatore Lopez General Manager Sheraton Pleasanton

Durham, Canada
Reviewed 22 January 2015

Stayed at this hotel for 3 days on a business trip. The hotel is very conveniently located for shopping and transit and backs on to a major highway. Appearance of the hotel exterior is very dated, almost look like an old school instead of a hotel. Entering the hotel is no better, very worn and dated. Friendly efficient reception. The...

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Helpful?
1Thank chickandbeast
SheratonPleasanton, General Manager at Sheraton Pleasanton Hotel, responded to this review

Dear chickandbeast, Thank you for sharing your experience while staying with us. Sincerely, Mario Salvatore Lopez General Manager Sheraton Pleasanton

Reviewed 21 January 2015

The only good thing about this hotel is how close it is to the BART station. If you plan to go into the city on a regular basis this is a good thing. Now on to the bad things..This hotel is lacking so many basic things.. Our room did not have a toilet paper holder, no bathroom counter, no place...

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Helpful?
Thank Cheryl A
SheratonPleasanton, General Manager at Sheraton Pleasanton Hotel, responded to this review

Thank you for sharing your comments. I sincerely apologize for the challenges you encountered while staying with us. My team and I will address and correct such situations. Sincerely, Mario Salvatore Lopez General Manager Sheraton Pleasanton

Los Angeles, California
Reviewed 17 January 2015

I stayed at this hotel because SF was completely sold out (with the exception of the very expensive rooms and questionable hotels). I'll. start with the positives. The hotel staff was extremely courteous. Seriously some of the nicest staff I've ever encountered. It is a 5 minute walk to the Bart station, which made it very convenient to get to...

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Helpful?
Thank Kehau R
SheratonPleasanton, General Manager at Sheraton Pleasanton Hotel, responded to this review

I appreciate your kind comments about my associates ... we indeed care "a lot" about our guests and work diligently to provide the very best products and services. Sincerely, Mario Salvatore Lopez General Manager Sheraton Pleasanton

Los Angeles, California
Reviewed 13 January 2015

Nothing wrong with this hotel's staff, service and the like. However... the location, terrible. Half the rooms face an exceptionally busy and noisy freeway. The building is old and the rooms horrible. Everything is crying out for an update. You'll find yourself looking for signs or confirmations that you're actually in a Sheraton. Its room rates reflect the building. Its...

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Helpful?
Thank lbizarre
Manchester, Maryland
Reviewed 12 January 2015

After our third night of a 5 night stay, the room had not been made by 4:30 PM. After calling the front desk, they apologized, we went to dinner and came back at 8:00 PM the room was finally made up. Next night, 5:30 PM, room not serviced. Front desk said the Do Not Disturb sign was out at 2:00...

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Helpful?
Thank Imonmywaynow
Belmar, New Jersey
Reviewed 21 December 2014 via mobile

Stayed here for business. The room was clean, bed was comfortable, big bathroom, and nice front desk. I was staying in room 201 or 202, whichever room number it was, it was facing the highway and shared a wall with the elevator, so the room was rather noisy at times. I'm a pretty heavy sleeper and so it didn't bother...

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Helpful?
1Thank christinapizz
Kennesaw, Georgia
Reviewed 9 December 2014

The staff are some of the most friendly staff I have encountered. They were always very friendly and tried to help with anything/everything. Club lounge was nice, beds were not as comfortable as other sheratons I have stayed at recently, but passable. It is in a fantastic location if you are doing business in Pleasanton.

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Helpful?
1Thank Benjamin H
Idaho Falls, Idaho
Reviewed 2 December 2014

Friendly and helpful staff started this trip off right. The room was clean, comfortable and met my kingsize needs. The price was very affordable. The only downer was the just average inhouse restaurant. We were there over Thanksgiving weekend so I shouldn't be too tough. After all who wants to work on Thanksgiving when you should be with family, like...

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Helpful?
1Thank Fred B

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated between Silicon Valley, San Francisco, and the Napa Valley, we'll make your stay comfortable and enjoyable at Sheraton Pleasanton. ... more   less 

Additional Information about Sheraton Pleasanton Hotel

Address: 5990 Stoneridge Mall Rd, Pleasanton, CA 94588-3229 (Formerly Wyndham Garden)
Region: United States > California > Pleasanton
Price Range: €105 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pleasanton Hotel 3.5*
Number of rooms: 170
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Also Known As:
Sheraton Pleasanton
Pleasanton Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Pleasanton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room not on the freeway side- it is loud”
CalRam, 22 Mar 2017 | Read review
“Mini fridge would be nice- AC is very loud but too hot without it-”
sfgirl2015, 20 Mar 2017 | Read review
“Upgrade to club level and enjoy daily breakfast and evening drinks and appetizers included in daily cost of room.”
Ge0rge678, 17 Mar 2017 | Read review
“Stay away from rooms facing the 580 freeway”
RBryan1011, 11 Mar 2017 | Read review
“Cheaper prices ”
, 1 Mar 2017 | Read review
5 of 5
Booking.com
US$126* /night
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TripAdvisorUS$126
HotelQuicklyUS$150
PricelineUS$126
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*Disclaimer
Prices are for 1 room, 2 adults
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