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Sheraton Pleasanton Hotel

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Traveller (113)
Room & Suite (33)
Dining (9)
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Overview
  • Excellent20%
  • Very good26%
  • Average32%
  • Poor14%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Pleasanton Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Pleasanton Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (395)
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All reviewsthe club loungestoneridge mallstarbucks coffeemall across the streetlarge mallbit datedsan francisconice amenitieslobby areacomfortable roombartworkdaynordstrompetsexterior
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11 - 15 of 386 reviews
Reviewed 25 January 2018

Sheraton Pleasanton Very old hotel. You'll know from seeing the outside alone, or the crazy old elevators. Located near a mall just off the highway. Highway noise could be a problem for some. Very nice hallways. Classy. No wall mounted temperature control, just the one...More

Thank Fanfoot
Response from Yuriko Z, Front Office Manager at Sheraton Pleasanton HotelResponded 27 January 2018

Hello Fanfoot, I am so sorry to hear that you were not satisfied with the condition of your room. We are in the process of a full scale renovation that will include remodels on all rooms and public spaces. If you have any questions or...More

Reviewed 24 January 2018

This hotel is extremely old and in need or repair/remodel. The rooms are cave-like and ill-lit. The guest room was so dimly lit in fact that I had to do my makeup in the downstairs lobby restroom....which is the only place that is sufficiently lit....More

Thank Alison S
Response from Aaron N, Manager at Sheraton Pleasanton HotelResponded 25 January 2018

Dear Alison S Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are...More

Reviewed 20 January 2018 via mobile

This property is due to morph into a Marriott Hotel sometime in the near future. I think because of this it has become slightly tired in places and remodelling is perhaps slightly overdue. That said we had a very spacious, quiet, comfortable room on the...More

Thank redhand
Reviewed 10 January 2018

Checked in late and was tired, so maybe the lobby seemed darker than it actually was. Thankfully the woman that checked me in was very efficient and friendly - and right there is the only compliment this place. I think it was the dumpiest hotel...More

Thank CandaceandKarim
Response from Aaron N, Front Office Manager at Sheraton Pleasanton HotelResponded 11 January 2018

Dear CandaceandKarim Thank you for choosing to stay at the Sheraton Pleasanton Hotel Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with...More

Reviewed 10 January 2018

As loyal Starwood members we were looking for an inexpensive place to spend the night in the east bay area. We read all the bad reviews and decided to take a chance because the price was right. Yes, the hotel is in need of some...More

Thank Wrldtrvlr74
Response from Aaron N, Front Office Manager at Sheraton Pleasanton HotelResponded 11 January 2018

Dear Wrldtrvlr74 Thank you for choosing to stay at the Sheraton Pleasanton Hotel Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are indeed, very excited to begin our renovation project...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$105 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$105 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (113)
Room & Suite (33)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Second Floor with Pool View"
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"Ask to be on the non-highway / mall side, which is much quieter."
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"Choose a room away from the highway"
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"Half the rooms are on the freeway side (ours was)"
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