We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe concierge loungefront deskhotel is beautifulmarket cafebuffet breakfastroom service menushopping mallplenty of free parkingomelet stationstoneridge mallminute drivebusiness tripvery pleasant stayfree shuttlequiet locationnice barhousekeeping staff
My car was broken into on Sunday and another car was also broken into in the middle of the day at 11AM. Staff was very cool about this fact and manager did not call back. I had to report this theft to the police.
1 Thank Amish M
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 4 days ago
Your feedback is important to us and we take your concerns very seriously. Please know that if an claim is made, strict protocols must be followed. All further correspondence would be handled via the appropriate channels. Thank you.
This full service Marriott is quiet and conveniently located near the I-580 / I-680 interchange and has free parking. It is next to a shopping mall. It is a better $ value than some other full Marriotts in the ‘east bay’, and is close enough...More
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 1 week ago
Thank you for sharing your experience. As you mentioned, we are a full service hotel, offering our guests a variety of amenities and our location makes it easy to explore the area. I am glad you were able to enjoy so much during your stay...More
They have an attitude problem. They should change their staff. First they came after I had breakfast, teeling me that the room for the bill was not my room. It happened that they had my second name, not my first one. Then, they would not...More
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 12 December 2017
We thank you for your feedback. I was disappointed to learn that you did not have a pleasant experience and can reassure you that we will look into this issue further. Our guests are our number one priority at our hotel, and we regret we...More
I had a business meeting and booked here without looking closely at the rate. The charge was more than $500 (really) for a truly mediocre experience. I stayed in room 226 - check out the wonderful view in the photo below. I had asked for...More
1 Thank DSK75
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 10 December 2017
Thank you for taking the time to share your concerns. Please accept our sincere apologies for your poor experience. Our goal is to provide an inviting and comfortable ambiance creating the ideal home away from home and we regret that we missed the mark. If...More
We had another good stay at Pleasanton Marriott. Great prices, convenient location, friendly and professional staff. Clean, comfortable room. We especially enjoy the full breakfast in the morning with the made to order omelets and other hot and cold offerings. Our go to property for...More
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 9 December 2017
What a wonderful review. We appreciate your loyalty and your continued trust in our hotel and our staff. I’m so happy to read that you fully enjoyed your overall stay and especially your hot breakfast choices in the morning at Table 133. We hope to...More