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    Extended Stay America - Pleasant Hill - Buskirk Ave.

    3220 Buskirk Ave, Pleasant Hill, CA 94523-4315
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$113
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    Traveller (22)
    Room & Suite (23)
    Dining (2)
    Overview
    • Excellent27%
    • Very good16%
    • Average10%
    • Poor16%
    • Terrible31%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (137)
    There are newer reviews for Extended Stay America - Pleasant Hill - Buskirk Ave.
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    11 - 15 of 136 reviews

    Reviewed 14 July 2017

    I stayed there for two nights. The room doors would not lock. There was a smoke smell throughout the whole floor. And the lobby and the elevator were really dirty. Toilet and kitchen sink were also filthy.More

    Review collected in partnership with Extended Stay
    1  Thank 891tareqh
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 15 July 2017

    Tareq, please accept our apologies for your unpleasant experience at our hotel. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with the housekeeping team...More

    Reviewed 12 July 2017

    Old building, low quality, smell bad, less than 1 star. Type of guests loud in the lobby area. rooms small, smell of smoke in the hallways, lobby, elevator. Just did'nt feel clean and good quality at all.More

    Review collected in partnership with Extended Stay
    Thank nilok644
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 14 July 2017

    We apologize for the cleanliness issues in your room and even more that we didn't promptly respond to correct it. We have inspection procedures in place to make sure that this does not occur, so we regret that steps were missed in this case. We're...More

    Reviewed 9 June 2017

    I booked for three nights stayed one and was out the next morning! The room was filthy, the a/c took 4 hours to cool the room from 77 degrees down to 72. The towels were old and felt more like 60 grit sandpaper than cotton...More

    Review collected in partnership with Extended Stay
    Thank D437EQmarke
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 11 June 2017

    I am very sorry we failed to deliver the exceptional stay you deserved. I apologize for the inconvenience caused in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. I...More

    Reviewed 19 May 2017

    As a frequent business traveler, I often arrive late at hotels for early morning meetings and always secure rooms with a credit card. On Wednesday, the 17th, I arrived at this Exended Stay America in Pleasant Hill at midnight to find that despite having my...More

    1  Thank ericknowland
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 20 May 2017

    Please accept our sincere apology for not having your suite available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. We occasionally have guests who stay over without prior notification, and this is what happened on...More

    Reviewed 16 May 2017

    We requested two rooms one room a queen disability access suite and one room with two double beds. We called in advance to tell them we would be a late check-in and to please save our rooms, as ordered. Ok, no problem, 24 hr front...More

    Thank Benjamin C
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 18 May 2017

    Benjamin, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$105 - US$180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Priceline, Hotels.com, Travelocity, Booking.com, Hotwire, getaroom.com, Cheap Tickets, Cancelon and TripOnline SA so you can book your Extended Stay America - Pleasant Hill - Buskirk Ave. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Pleasant Hill
    • Also Known As
    • Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill ,
    • Extended Stay America Pleasant Hill ,
    • Extended Stay Pleasant Hill ,
    • Pleasant Hill Extended Stay
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    Traveller (22)
    Room & Suite (23)
    Dining (2)
    Hotel & Grounds (9)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Mistis_Jewelry
    19 January 2016|
    AnswerShow all 4 answers
    Response from shahendou | Reviewed this property |
    We stayed for two weeks, we walked along on the roads around of course in daylight. Never felt something not safe. Safety is a relative thing.
    0
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    Room Tips
    "If you do stay here (which I do not recommend), make sure to get a 2nd or 3rd floor room. Room 101 was..."
    Read review
    "booked in advance, told we were arriving late didn't get room we paid for both rooms dirty w/maintenance..."
    Read review
    "Go to another Hotel. Spend a little more."
    Read review
    "Will not recommend any"
    Read review
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