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    Extended Stay America - Pleasant Hill - Buskirk Ave.

    3220 Buskirk Avenue, Pleasant Hill, CA 94523-4315
    +1 877-432-9997
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    29/10/2017 30/10/2017
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    US$145
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    Traveller (22)
    Room & Suite (23)
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    Overview
    • Excellent29%
    • Very good17%
    • Average10%
    • Poor16%
    • Terrible28%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    HYATT house Pleasant Hill
    497 reviews
    #1 of 6 hotels in Pleasant Hill
     
    Hilton Concord
    978 reviews
    #1 of 8 hotels in Concord
     
    Walnut Creek Marriott
    788 reviews
    #1 of 7 hotels in Walnut Creek
     
    Renaissance ClubSport Walnut Creek Hotel
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (135)
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    1 - 5 of 134 reviews

    A TripAdvisor Member
    1
    Reviewed 3 days ago via mobile

    Jay and the call center for reservations were very understanding of the situation and allowed me to cancel my reservation after the allotted time without any charges. I am very grateful for their kindness. Thank you!More

    Thank A TripAdvisor Member
    Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 2 days ago

    Thank you for your review. Here at Extended Stay America, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. Jay and rest of the team will be pleased to hear your compliments. We hope to...More

    Reviewed 7 August 2017

    We did not have hot water, and we had a dead, squashed bug on the baseboard. At check in, we were given a percentage off our bill because the bathroom sink did not drain quickly, but at check out we didn't receive any discount for...More

    Review collected in partnership with Extended Stay
    Thank cathyhF9378VK
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 9 August 2017

    We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us...More

    Reviewed 28 July 2017

    My room smelled like wet dog, there were stains and dirt on walls, cigarette burns on the bedding, no working fan in the bathroom (an inch of dust on the non-working fan grate), countertop was cracked and peeling, rust in sink, I could go ON...More

    Thank Kirsten R
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 29 July 2017

    It was disappointing to read your comments concerning your stay at our hotel. We never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards and...More

    Reviewed 27 July 2017

    Ansolutely disgraceful. Can't believe a place like this exists. Broken cabinets. Dirty sheets. Garbage left in the room. Horrible smell throughout hotel, lobby and room. Clearly they were overbooking rooms - constant confrontation with front desk staff and people trying to check in. Wi-fi never...More

    Review collected in partnership with Extended Stay
    1  Thank janeA4987GH
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 28 July 2017

    Thank you for choosing to stay with us. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and...More

    Reviewed 21 July 2017

    This hotel was definitely a huge disappointment. I expected that a Hyatt owned hotel would have at least been clean. Everything about this hotel is substandard. I was concerned about my vehicle at night as the parking lot is shared with a mall with no...More

    Review collected in partnership with Extended Stay
    1  Thank Sharon K
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 22 July 2017

    Sharon, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are...More

    HYATT house Pleasant Hill
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$105 - US$182 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and getaroom.com so you can book your Extended Stay America - Pleasant Hill - Buskirk Ave. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Pleasant Hill
    • Also Known As
    • Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill ,
    • Extended Stay America Pleasant Hill ,
    • Extended Stay Pleasant Hill ,
    • Pleasant Hill Extended Stay
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    Traveller (22)
    Room & Suite (23)
    Dining (2)
    Hotel & Grounds (9)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Mistis_Jewelry
    19 January 2016|
    AnswerShow all 4 answers
    Response from shahendou | Reviewed this property |
    We stayed for two weeks, we walked along on the roads around of course in daylight. Never felt something not safe. Safety is a relative thing.
    0
    Votes
    Room Tips
    "If you do stay here (which I do not recommend), make sure to get a 2nd or 3rd floor room. Room 101 was..."
    Read review
    "booked in advance, told we were arriving late didn't get room we paid for both rooms dirty w/maintenance..."
    Read review
    "Go to another Hotel. Spend a little more."
    Read review
    "Will not recommend any"
    Read review
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