I checked in on January 8 saturday with the front manager Jay very kind person I was given my room witch I had stay before for New years Eve as I'm walking in the room it smell like cigar seems the previews guest were smokers and since I dont smoke Jay the manager gave me a very nice room upgrade I highly recommend it very nice hotel and service I will come back
suuuper clean and when I say clean cleaaaan! The staffs are very nice and welcoming :) A very safe and happy environment. The parking is great. check-in is easy and fast. Rooms are updated and well maintained.
The rooms are basic, but clean, and that is all we needed. Great location. About 15-20 minutes to Los Angeles or to Buena Park, which is where we went. Close to stores, gas and restaurants. You can pay with credit card, cash or debit card. Good rates.
I booked this room for a friend. The trip was going fine. Check-in was easy and the room was nice. Later that night, she was ready to go back to bed and she pulled back the sheets to see lots of blood spots on the sheets. They were also very dingy. She went to the front desk and spoke to the manager Bertel about the sheets and to ask for a room change. Bertel told her that there were no other rooms and accused her of leaving the blood saying that it "looked fresh". He also said that she had been in the room for a while, so why was she just now pulling back the sheets. SMH This is unacceptable. I called hotels.com to get a refund and they had to call the hotel to get approval. Of course, the hotel would not approve the refund. I am disgusted by the room and the behavior of the management. DO NOT STAY HERE.…
The room was clean neighborhood wasn't great. I read some really bad reviews so wasn't expecting it to be nice. In this area there's not alot of choices. We got in late and left early. Staff were really nice