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Sheraton Sonoma County - Petaluma

2.3 km from Petaluma centre
  • Free Wifi
  • Free Parking
  • Pool
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745 Baywood Dr, Petaluma, CA 94954-5388
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Breakfast for 2 Included
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634 Reviews from our TripAdvisor Community

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A TripAdvisor Member
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3 reviews
3 hotel reviews
3 helpful votes
Reviewed 6 days ago NEWvia mobile

Stayed here last weekend with a girlfriend. Nice room. The fire alarm went off at 2 AM so we headed down the stairs to exit. Once outside, there were no staff members directing people. I saw an older man with a cane and a family with a small child. We waited in our car on a cold night in the...

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1Thank A TripAdvisor Member
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thank you for staying with us. Like every business, we sometimes suffer from the poor behavior of our guests. That night someone discharged a fire extinguisher, which set off our smoke detectors and the fire department had to respond. Unfortunately our staff did not handle the situation as they should have and are being re-trained. Sorry for the confusion and...

Granite Bay, California
Reviewed 1 week ago

Beautiful location, easy access, close to charming old town shopping & dining. We enjoyed our stay and the amenities of the hotel. Exceptionally easy check in and very charming staff. Loved the lobby bar - super service, drinks an small plates. Only drawback was extremely slow service at breakfast. Only a handful of tables were occupied - but it took...

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Thank wheresally48
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad that you enjoyed your stay! We're blessed with a great staff that love to serve our guests - and I am so glad that you felt that! I will work on breakfast service, but certainly look forward to perhaps meeting you on your next trip to Petaluma! Thanks again and be well! Scott Satterfield General Manager

Sunnyvale, California
Reviewed 3 weeks ago

Stayed here overnight after an event at this hotel. Very impressed with the setting and the marina by the river. Our two queen-bedded room was spacious, spotless, and very well-equipped. Extra towels, coffee maker, and an iron/ironing board were all provided, as well as a small refrigerator. The well-lit bathroom was equipped with a great shower and magnifying mirror, plus...

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Helpful?
Thank RDB27
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad you enjoyed your stay. I appreciate your thorough review for your fellow travelers! While we don't station a "bellman" at the front, we do offer luggage assistance for anyone that would like it! I do hope you hurry back. With a little more time, you'll be able to explore this beautiful area from the coast to the redwoods...

Nashville, Tennessee
Reviewed 4 weeks ago

I decided to switch hotel brands for my business stays. This property fits the bill for business and pleasure. It is reasonably close to San Francisco and a perfect base of operations to tour the areas myriad of wineries. If you are a club level traveler, there is an added bonus. The club offers and nice variety of finger foods...

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Helpful?
Thank Joseph A
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks so much for your kind and thorough review. I'm so glad that you enjoyed your stay! Please stop by and say hello next time you're here. I'd love to thank you in person! Be well & travel safely! Scott Satterfield General Manager

Belchertown
Reviewed 5 weeks ago via mobile

From the front desk to room cleaning to room service. All around a commitment to service. Great view from marina-facing rooms. The beds are comfy & food on site good. The bathroom is spacious & all is clean throughout. I highly recommend.

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Thank Abord
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad that you enjoyed your stay! We are constantly working to improve our guest experience. I am glad that we succeeded with you! Hurry back! Be well! Scott Satterfield General Manager

Brighton and Hove, United Kingdom
Reviewed 9 January 2017 via mobile

Stayed for a week...room fine but not enough staff to clean rooms on a daily basis. 3 days without this facility...had to help ourselves to essentials from service trolleys in hallway ...one night there was 8 trolleys left overnight outside our room & cleaning room ...reported this to front desk as it blocked the exits for evacuation. Asked 3 times...

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3Thank Sue T
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Certainly doesn't sound like this hotel. I am sorry for your experience. Please reach out to me and we can discuss this further - and getting some relief to you. Scott Satterfield General Manager scott.satterfield@sheratonpetaluma.com

California
Reviewed 8 January 2017

We visited this hotel at the end of a week arriving late to a warm welcome and a beautiful, soundly quiet, immaculately clean room. We are so happy we stayed there, and were delighted to awaken to a view of the marina.

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Thank CaliforniaFern
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thank you so much for staying and taking the time to inform our other travelers of your experience! I'm so glad that you enjoyed your stay. Hurry back! Be well! Scott Satterfield General Manager

Mountain View, California
Reviewed 3 January 2017 via mobile

We visited this hotel during the new year weekend, got a decent rate despite the rush. There was some confusion with the booking through a travel aggregator but after some phone calls it was sorted out. The front desk was manned by efficient and helpful staff. Location is idyllic for a wine country tour, a little far from Napa but...

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Thank bingir
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks for your review. I am so glad that you enjoyed your stay. Now that you've discovered us, please hurry back! Happy New Year and be well! Scott Satterfield General Manager

Alameda, California
Reviewed 31 December 2016

Clean, quiet, well appointed room. Not a single problem. Everything was well maintained. Pleasant surroundings. It is near a freeway, so there is some freeway noise. Also, the cooling/heating unit is a bit noisy. Not all rooms have views.

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Thank levy94501
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad that you enjoyed your stay. I don't know a hotel where all rooms have "views" but I suppose it's all what you're looking for. We are surrounded by rolling hills on all sides that give every room a nice vista in my book! Hope you hurry back! Scott Satterfield General Manager

Manhattan, Kansas
Reviewed 27 December 2016 via mobile

Summary: nice place to stay. Convenient parking, helpful staff, clean rooms, inviting lobby and okay concierge/club facility. Only reason for three stars instead of more is an insane HVAC system. Review: you can see I've reviewed many hotels. But never have I been so frustrated with trying to simply get a heater to work. Yes, we were there on a...

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1Thank fidelrobert
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks for your information. Did you reach out to anyone while you were here? Definitely not something we're used to hearing. I apologize for your experience, we will certainly fix it! Can you please contact me - I'd be happy to offer you a complimentary upgrade for your next stay with us. Be well! Scott Satterfield General Manager scott.satterfield@sheratonpetaluma.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Sonoma County Petaluma is close to the area's premium wineries, spectacular Pacific beaches, dense redwood forests, and a variety of golf courses, and art galleries. ... more   less 

Additional Information about Sheraton Sonoma County - Petaluma

Address: 745 Baywood Dr, Petaluma, CA 94954-5388
Region: United States > California > Sonoma County > Petaluma
Price Range: €161 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Sonoma County - Petaluma 3.5*
Number of rooms: 183
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Also Known As:
Sheraton Sonoma County - Petaluma Hotel Petaluma
Sheraton Petaluma
Petaluma Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sonoma County - Petaluma staff and other travellers.
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Questions? Get answers from Sheraton Sonoma County - Petaluma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our third floor room #335 was quiet and not too far from the elevator.”
 of 5 bubbles RDB27, 31 Jan 2017 | Read review
“The majority of the rooms provide a water exposure. A nice plus.”
 of 5 bubbles josepha671, 27 Jan 2017 | Read review
“Ask for a room facing the water.”
 of 5 bubbles Ohio_Geologist1, 15 Dec 2016 | Read review
“all rooms are well insulated.”
 of 5 bubbles Mikseth, 17 Oct 2016 | Read review
“Rooms that face the pool are very noisy until 10:30pm.”
 of 5 bubbles SanFranciscoMom, 11 Sep 2016 | Read review
5 of 5