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Hilton Pasadena

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Hilton Pasadena
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1,047 Reviews from our TripAdvisor Community

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Showing 1,011: English reviews
Pasadena, United States
1 review
Reviewed 6 days ago NEW

Maybe I was just disillusioned by the name brand, but I wasn't super impressed. Room was pretty small, bathtub is tiny. Bed was super comfy, but the other furnitiure seemed kind of dated. I was in a room by the back stairs, but it did seem like a cramped, afterthought room, and not the deluxe mountain view I payed for.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank brynaq
Greensboro, Georgia
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

Stay here a lot since we have 2 sons living in South Pas....restaurant staff is great. Front Desk? another story. we're Hilton diamond members so we know a little about front desk and this location has to train on "rude"...seems to be dominating theme of their front desk...Rooms are good, great location.

Helpful?
Thank Jay C
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

A great location with a bar and deli in the hotel, the Pasadena Hilton is a good central location to explore Los Angeles for a few days. The neighborhood is safe to walk in, and has many early twentieth century Mission style buildings.

Helpful?
Thank Julie J
San Francisco, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Love this hotel! We always stay here for Designer Con and graduations in LA. The property is beautiful. The restaurant and bar are great. Service is exceptional. Highly recommend. Hilton brand is one you can trust and this property exceeds that expectation.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank LauraP8086
Tacoma, Washington
Level Contributor
366 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 1 week ago

We enjoyed our weekend stay at this Hilton while attending Designer Con at the Pasadena Convention Center, just 3 blocks away. The staff was fantastic. The night desk manager, I believe his name is Julian?, was excellent as was Manuel at the valet. Our room and all facilities were spotless - kudos to housekeeping as well. Valet is reasonable for... More 

Helpful?
Thank jay s
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear Jay S, Many thanks for taking the time to write us about your stay and for this amazing review! I’m so pleased to read that your stay was as wonderful as noted. The location of our hotel, comfortable beds and team make for a great combination, thank you for acknowledging our wonderful team members from housekeeping to front desk... More 

Kent, WA
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago

We loved the location and especially appreciated the staff at the Hilton Pasadena - front desk, valet and restaurant staff were all very helpful. Breakfast was great, we enjoyed the pool and thought the location close to hiking, the Rose Bowl stadium and old town Pasadena was great.

Helpful?
Thank lynnkid
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Hello lynnkid, Wow! Thank you so much for writing such a wonderful review about your recent stay with us. I was thrilled to read that you enjoyed our location being so close to Old Town Pasadena and everything in between. Glad you enjoyed the pool partnered with this wonderful weather we have in this town. Many thanks for recognizing the... More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Lobby is nice and clean. Restaurant and bar were busy so that is always a good sign. Stayed on the 14th floor with a great view of the city. Rooms need an upgrade. Wall paper pealing in some parts. Carpet stained and furniture very worn and out of touch with modern hotels. No fridge in any rooms either, must request... More 

Helpful?
Thank Justin N
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear Justin N, Thank you for taking the time to share your experience about your recent stay at our hotel. We truly appreciate your feedback and glad to read you enjoyed our lobby and the great view of the city from your room. I appreciate your comments on the mirror doors, I will look into this matter with our Engineering... More 

Mumbai (Bombay), India
1 review
Reviewed 2 weeks ago

Staff very helpful.always smiling.makes you feel welcomed .would definitely come back.breakfast satisfactory free shuttle within 2 miles very helpful .one of the reasons I would come & stay again.starbucks in the hotel was also a big plus.i definitely recommend

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank drbhairevi
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear drbhairevi, Thank you for taking the time in sharing your feedback with our friends at TripAdvisor. I am so thrilled to read our staff took such good care of you, thank you for recognizing them, they were all smiles when they read your review. Glad you were able to take advantage of our complimentary shuttle service within two miles... More 

Marrakech, Morocco
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This is my second visit and each time I have been blown away by the quality of the breakfast; the omelettes are moist, not dry and the selection of cut fruit includes ample berries and is actually ripe, unlike most hotel breakfasts. The croissants were fresh and most delicious and the selections very good. But it is the caring staff... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank roya2012
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear roya2012, It is such a pleasure to read your review! Many thanks for taking the time to do so. So glad to read you thoroughly enjoyed our buffet breakfast especially the omelets and wide selection of fresh cut fruits. Thank you for acknowledging our wonderful breakfast staff, they were very appreciative of your kind words. Please do not hesitate... More 

Arlington, Texas
2 reviews
Reviewed 2 weeks ago

There were a lot of things that we disliked about staying at the Hilton Pasadena. We will never stay there again considering the other remarkable places in the area with similar price points we could have stayed at instead. 1) Our room was very small 2) Our bathroom was very small 3) Our room (TV interface and quality, linens, pillows,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ProudTexan77
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear ProudTexan77, Thank you for writing to us and giving such a comprehensive review. I'm very disappointed to read we did not meet your expectations regarding room condition and not able to get the upgraded room locked in when you were notified via email. I would be as frustrated as you were in this situation, please accept our sincerest apologies.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Pasadena

Address: 168 South Los Robles Avenue, Pasadena, CA 91101
Region: United States > California > Pasadena
Price Range: €135 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pasadena 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Pasadena Hotel Pasadena
Hilton Hotel Pasadena
Pasadena Hilton Hotel
Hotel Style:
#4 Business Hotel in Pasadena
#9 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pasadena staff and other travellers.
7 questions
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Philadelphia, Pennsylvania, United States
5 months ago
SF Bay Area
over a year ago
Las Vegas, Nevada
over a year ago

See all questions (7)

Questions? Get answers from Hilton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest you do the mtn view.”
 of 5 bubbles I7258LWjayc, 28 Nov 2016 | Read review
“Rooms on higher floors on the west side have nice views of the city.”
 of 5 bubbles 392MichaelD, 2 Nov 2016 | Read review
“Some rooms don't have refrigerators, but if you call and request one, they will bring it for you.”
 of 5 bubbles megan-woodruff, 1 Nov 2016 | Read review
“If you are a Hilton Honors member, take advantage of online check-in and choose your room to get a room with a balcony!”
 of 5 bubbles Juls205, 26 Oct 2016 | Read review
“Rooms on the east side have mountain view”
 of 5 bubbles 520anthonyr, 22 Oct 2016 | Read review
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