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Here for CatCon! Convenience to convention center - Awesome! Henry is friendly and helpful! Suggested many amenities of the hotel for our use. Michelle, who is in the bar in mornings making Starbucks coffees, is friendly and makes great coffee! Sylvia (gift shop) went out...More
I was at the Sheraton Pasadena for a conference and found my stay to be great! The staff is so helpful and friendly. From William who operates the shuttle to Old Town Pasadena and to Luis and Ingrid who work the bar and restaurant, these...More
1 Thank William A
Response from SheratonPasadena, Operations Coordinator at Sheraton PasadenaResponded 28 December 2016
Thank you so much for the positive feedback and recommending our hotel to other travelers. I am sure that our staff enjoyed your company as much as you enjoyed your stay. I hope that we will have you with us again soon.
Needed a place fast and should have checked reviews. Only good things were friendly desk staff and clean room. Shower took forever to get hot water and then it had to be turned to cold or was scalding. No soap dish, no safety grip bar,...More
Thank Marilyn N
Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 1 week ago
Thank you for taking the time to share your recent experience at the Sheraton Pasadena Hotel with us.
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but...More
Ask for a room on the 4th or 5th floor where rooms are renovated. The air conditioners are still really noisy, but rooms are revamped. The staff here are exceptionally accommodating and they offer a free shuttle service on demand, which was available for all...More
Pro: very nice staff, delish food, easy walk to convention center
Con: air con old, noisy and doesn't go below 73, so if you like to sleep in a cold room you're out of luck; tiny room @ large price; things like robe and small...More
Response from SheratonPasadena, Operations Coordinator at Sheraton PasadenaResponded 2 weeks ago
Thank you for taking the time to review your stay with us. I am very happy to know that our staff, restaurant and location made your stay a positive experience. Nevertheless, I apologize that we were not able to deliver a better experience...More
US$187 - US$651 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Pasadena
Number of rooms
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