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The Westin Pasadena

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1,269 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Pasadena
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Showing 1,225: English reviews
Berlin, Germany
Reviewed 4 July 2013

I had never stayed in a Westin before, but this hotel made me a big fan of the chain. It is a beautiful property and I loved the entire stay. The outdoor terrace is amazing to have a drink at night. I also really liked the location, Pasadena is such a great place to stay when in L.A. The only...

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Helpful?
Thank Tanya B
Fredericksburg, Virginia, United States
Reviewed 1 July 2013

I stayed 1 night in order to run the Pasadena Half Marathon and arrived to find an oasis! The hotel is beautiful with an elegant lobby, ballrooms, lovely convenience shop and located amongst several restaurants. Let me list the top amazing features: 1) Complimentary shuttle anywhere within 3mi of the hotel 2) Dual shower heads in the bathroom 3) GIANT...

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Helpful?
Thank Katelyn C
California
Reviewed 29 June 2013

I love the Westin Hotel chains. This stay was so-so. We arrived and asked the front desk where our room was located and if there was a possibility to change it. She informed us that they were all booked and it was the only room. (it was a Wednesday evening at 5pm.) So we went to our room which was...

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Thank kryswest
Franklin TN
Reviewed 28 June 2013 via mobile

As Starwood Owners, we have come to expect a high level of consistent accommodations & service. The Westin Pasadena delivered. The accommodations themselves were to Westin standards, nice outdoor seating areas and outdoor pool/hot tub. There was an initial issue with our room, which was not only appropriately taken care of, but complimentary breakfast was provided for our inconvenience. Norman...

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Thank GlobalTraveler21
Bend, Oregon, United States
Reviewed 26 June 2013

They had me at "Hello"!!! From the courteous and professional Valet...to the friendly and prompt Concierge...to the wonderful and discreet bellman...all the way to the gracious and well dressed front desk & management...MY EXPERIENCE WAS SUPERB!!!! Originally, came for a bridal show conference (excellent conference facilities ,BTW) and extended my stay for 3 additional days....if you are in Pasadena...THIS Westin...

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Thank Kathleen E
Bloomington, Indiana
Reviewed 23 June 2013

The atmosphere was great, everything was nice and clean, and the staff was very courteous and helpful. The bed was so comfortable, and I particularly loved the pillows. I also loved the spa atmosphere of the bathroom, and the double shower heads were awesome! We were there for friends' wedding at the hotel. The wedding was gorgeous, although they could...

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Thank MzHartz42
Bangkok
Reviewed 23 June 2013

I had stayed at this property several times before. I overlook the quirky room layouts, parking fees, and a few other things as I had previously been pleased with the staff and main level. Thusly whereas previous I could abide by 4, I really should be giving this a 2 due to their recent conduct. Instead, I am offering an...

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1Thank B P
Timothy L, General Manager at The Westin Pasadena, responded to this review

Thank you for taking the time to give us your feedback regarding your stay. I am sorry that we did not live up to your expectations. I also apologize that you were unable to speak with me during your stay. I have to say that I was not notified that you had requested to see me. I would certainly have...

Port Orchard, Washington
Reviewed 22 June 2013

I haven't stayed at a Westin for a long time, and was pretty excited to see a Living Social/Groupon deal for it (I can't remember which) for when I was visiting the JPL nearby. I didn't get a whole lot of time at the hotel, which was sorta disappointing. I wish I could have spent some relaxing time there! The...

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Thank Michielyn
Gainesville, Florida
Reviewed 22 June 2013

We spent 2 days in this lovely town of Pasadena. I had never been here before and never realized what an easy drive it is from LAX. The hotel as promised is on the border of old Town Pasadena. It is the perfect place to stay and just walk around the town. It is a great mix of restaurants and...

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1Thank gmw0713
San Francisco, California
Reviewed 19 June 2013

There is something great about walking into the Westin. I think all of the Westin hotels use the same fragrance diffuser (I found out it's called White Tea), and it gives this distinct, pleasant scent when you walk in. For some reason, I find it particularly pleasant at the Westin in Pasadena. Perhaps it's the combination of the scent and...

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Helpful?
Thank francis k

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 

Additional Information about The Westin Pasadena

Address: 191 N Los Robles Ave, Pasadena, CA 91101-1707
Region: United States > California > Pasadena
Price Range: €144 - €594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pasadena staff and other travellers.
14 questions
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4 months ago
Berkeley, California
over a year ago
over a year ago

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Questions? Get answers from The Westin Pasadena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“clean, beautiful, grand”
 of 5 bubbles T9377JO_, 5 Dec 2016 | Read review
“11th floor seems to be the best...”
 of 5 bubbles H51OGjoelb, 28 Nov 2016 | Read review
“Corner room was great!”
 of 5 bubbles Travelin'CalGal, 25 Nov 2016 | Read review
“Get an east sided room so you can avoid the extremely bright afternoon sun”
 of 5 bubbles davidlB7915GV, 6 Nov 2016 | Read review
“Location to,Old Town”
 of 5 bubbles a19502016, 18 Oct 2016 | Read review
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