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The Westin Pasadena

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Traveller (423)
Room & Suite (305)
Pool & Beach (52)
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Overview
  • Excellent43%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“heavenly bed”(38 reviews)
“city hall”(55 reviews)
“self parking”(70 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,458)
There are newer reviews for The Westin Pasadena
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1,408 results
Traveller rating
568
503
186
97
54
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568
503
186
97
54
Show reviews that mention
All reviewsheavenly bedcity hallself parkingrooftop poolroom servicecomplimentary shuttlewithin a mile radiusfire pitcorner roomold townshuttle servicefront desk staffbeautiful hotelstarbucks coffeeper daybusiness tripshops and restaurants
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621 - 625 of 1,408 reviews
Reviewed 24 July 2014

Had to book a hotel for a family wedding, there are not many high end hotel options in Pasadena so I decided on the Westin. I was pretty bummed at the entire experience. Our room was gross. Hair still in the bathroom, the bath fixtures...More

1  Thank Jleahkaylor
Response from TimLusher, General Manager at The Westin PasadenaResponded 28 July 2014

Thank you for your feedback. I am sorry that you had a poor experience with us. I do not know the specifics regarding your stay but assure you that you did not have a "typical" experience. I understand that you will not stay with us...More

Reviewed 23 July 2014 via mobile

Was there for business for one night. Enjoyed the customer service, attention to details, my room was a one king bed over looking the entrance of the hotel. Very nice and clean room. Roomy bathroom. Awesome room service. Overall very satisfied!

Thank SDPurser
Reviewed 23 July 2014 via mobile

My room, not large, but adequate, seemed almost Japanese in style, decorated with elegance and simplicity, and perfect. The public areas are attractive and dressy. The staff is noticeably more formally trained, dressed, and disciplined than more casual places. The 4th floor pool and spa...More

1  Thank Harry C
Reviewed 22 July 2014

Had a wonderful stay. Loved the window shutters instead of drapes, robe to use, comfortable bed, good water pressure, hot water and efficient shower head, bath amenities,large hand-held mirror, in-room coffee/tea, quiet--no A/C noise, in-room refrigerator, free boarding pass computer/printer area, hotel shuttle, quick elevators,...More

Thank SMSChicago
Reviewed 21 July 2014

This hotel is great. There is a overnight self parking fee of $9 but that is nothing. The hotel is spotless, great and very modern. We stayed her for one night and loved it. The room had a bench seat that looked out over city...More

Thank kmonstrola
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$187 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Luxury Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Luxury Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (423)
Room & Suite (305)
Pool & Beach (52)
Dining (38)
Amenities (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Farida L
4 April 2018|
AnswerShow all 5 answers
Response from Beatriz_Fim | Reviewed this property |
I didn't see any near by.
0
Votes
Withkid
12 March 2018|
AnswerShow all 5 answers
Response from PAC626 | Reviewed this property |
Rule of Thumb' to follow - Always best to check directly with each property on any policy to be safe, particularly for your specific arrival and departure dates. The property or chain may/or may not, have one now, however... More
0
Votes
27 March 2017|
AnswerShow all 9 answers
Response from Joshua S | Property representative |
Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
0
Votes
Room Tips
"All rooms have just been renovated and are non-smoking"
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"The higher the room, the better. Street noise is prominent at least up to the 4th floor."
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"we were on the 11th floor"
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"Rooms facing city hall are quieter than those facing Los Robles"
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