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The Westin Pasadena

1,438 reviews
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Traveller (420)
Room & Suite (306)
Pool & Beach (52)
Overview
  • Excellent43%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“heavenly bed”(38 reviews)
“city hall”(56 reviews)
“self parking”(68 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,438)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsheavenly bedcity hallself parkingroom servicecomplimentary shuttlewithin a mile radiusfire pitcorner roomold townshuttle servicebeautiful hotelstarbucks coffeeper daybusiness tripshops and restaurantsrose bowllove this hotel
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531 - 535 of 1,388 reviews
Reviewed 9 December 2014

Ive stayed at this hotel for years but it seems to be slipping. This last trip included unserviceable internet (so poor that couldn't FaceTime the family) which costs $12.00/day and the room was overstuffed with beds. The room was barely suitable for a king bed...More

1  Thank Scott B
Response from TimLusher, General Manager at The Westin PasadenaResponded 11 December 2014

Thank you for your comments regarding your stay with us and for your continued loyalty. I am sorry that your experience was not on par with previous stays. I do not know what the issue was with our internet during your stay as we have...More

Reviewed 9 December 2014

It's been many years since I stayed at Westin, but I remember their beds being super comfy and they still are. This location is a few blocks from great shopping and restaurants. My room was clean and quiet, and the front desk service was friendly...More

Thank tammyloans
Reviewed 6 December 2014 via mobile

That's what this hotel did... Make it easy to do a trade show. Just a short walk from convention Centre, shopping and restaurants of just about any kind. With in room refrigerator I just walked down to the grocery and picked up some of my...More

1  Thank TravelerinFrance
Reviewed 4 December 2014

I know people complain about the room sizes and quirkiness of the rooms but that's kind of Pasadena architecture for you honestly. The building they have is beautiful and in a great location. We were there for a conference and would walk to the Convention...More

Thank Ms. Bing
Reviewed 3 December 2014

We arrived on Thanksgiving day in order to attend a UCLA football game at the Rose Bowl the following afternoon. As we walked up to registration I was reminded that I had previously been in this facility 20 years earlier for a wedding when it...More

1  Thank KenVicLee
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$187 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (420)
Room & Suite (306)
Pool & Beach (52)
Dining (37)
Amenities (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
27 March 2017|
AnswerShow all 9 answers
Response from Joshua S | Property representative |
Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
0
Votes
JosephinePauline
4 January 2017|
Answer
Response from Lawrence L | Reviewed this property |
Yes I've used SPG Points here successfully. I usually get upgraded to a suite 1/3 times as a SPG-Platinum, but also used Upgrade Awards to do it. I haven't been upgraded to a suite without it. They have suites... More
1
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Room Tips
"we were on the 11th floor"
Read review
"Rooms facing city hall are quieter than those facing Los Robles"
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"Best hotel for Cal Tech parents."
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"higher floors will get you better views."
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