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The Westin Pasadena

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Traveller (423)
Room & Suite (306)
Pool & Beach (52)
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Overview
  • Excellent43%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“heavenly bed”(38 reviews)
“city hall”(55 reviews)
“self parking”(70 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,458)
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Traveller rating
568
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568
503
186
97
54
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All reviewsheavenly bedcity hallself parkingrooftop poolroom servicecomplimentary shuttlewithin a mile radiusfire pitcorner roomold townshuttle servicefront desk staffbeautiful hotelstarbucks coffeeper daybusiness tripshops and restaurants
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11 - 15 of 1,408 reviews
Reviewed 12 April 2018

The hotel staff was very friendly and helpful. The bed/pillows were a welcome sight after a long day of travel and work. The food was moderate priced but not terribly tasty, the steak was nothing special but the fries were excellent.

Thank ItalyTrav
Reviewed 9 April 2018 via mobile

We have enjoyed the Westin in the past. It’s still a good place, but age is taking it’s toll. This time only one elevator was working for all 12 floors (we were on 11). It became almost impossible to leave. Also, dust in the room,...More

1  Thank Jimbo316
Response from Joshua S, Front Office Manager at The Westin PasadenaResponded 11 April 2018

Hello Jimbo316, Thank you for taking the time to express provide your feedback regarding your visit at the Westin Pasdena. We appreciate the gift of feedback, but are sorry to hear that your experience with us was less than expected. The ambassadors of the ,...More

Reviewed 7 April 2018 via mobile

I have stayed here a couple of times now, and this continues to be one of my favorite Westin properties. The staff are courteous and friendly, the parking is affordable, the lobby and public areas are clean and inviting, and the rooms are modern, comfortable,...More

Thank Jason H
Reviewed 2 April 2018

I stay here frequently although have not been here since the total room renovations were completed. I love this hotel for the convenience, excellent staff, and comfortable rooms - as well as the service standards synonymous with the Westin Brand. Note about parking: The Self...More

1  Thank SFDutchman
Reviewed 2 April 2018

I've been coming here for years because of the hotel's convenience to the Huntington Library in San Marino (a 10-minute drive). The hotel's shuttle van will drop off guests at the Library and will pick them up there. The drivers are courteous and prompt, and...More

1  Thank Shelley F
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Most Booked Properties in Pasadena, CA
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$186 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
#3 Luxury Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
#3 Luxury Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (423)
Room & Suite (306)
Pool & Beach (52)
Dining (37)
Amenities (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Farida L
4 April 2018|
AnswerShow all 5 answers
Response from Beatriz_Fim | Reviewed this property |
I didn't see any near by.
0
Votes
Withkid
12 March 2018|
AnswerShow all 5 answers
Response from PAC626 | Reviewed this property |
Rule of Thumb' to follow - Always best to check directly with each property on any policy to be safe, particularly for your specific arrival and departure dates. The property or chain may/or may not, have one now, however... More
0
Votes
27 March 2017|
AnswerShow all 9 answers
Response from Joshua S | Property representative |
Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
0
Votes
Room Tips
"All rooms have just been renovated and are non-smoking"
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"The higher the room, the better. Street noise is prominent at least up to the 4th floor."
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"we were on the 11th floor"
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"Rooms facing city hall are quieter than those facing Los Robles"
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