We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Pasadena

Booking.comUS$156*
View Deal
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Westin Pasadena
The Westin Pasadena
Panoramas (15)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,328 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,282: English reviews
Start your review of The Westin Pasadena
 Click to rate
Cranleigh
Reviewed 2 days ago NEWvia mobile

It's a Westin. You know what you're going to get. The staff a good, the gym is in good condition and the beds are really comfortable. But the whole place felt pretty empty and soulless. I usually go to a hotel bar if I am on my own but there were so few people in I gave it miss and...

 Report
Helpful?
Thank Dan W
Denver, Colorado
Reviewed 2 days ago NEW

Just had an amazing stay at the Westin Pasadena. I was in town for a conference. Very good central accommodations and convenient to the many conference centers around Pasadena. Lots of good eats around. The highlight of my trip? Well, they were very welcoming of my Fur-kid. they even provided a doggy bed and blanket. Everyone was super nice. I...

 Report
Helpful?
Thank Elvidalito
California
Reviewed 3 days ago NEW

I've visited here a couple of times in as many years, and have always loved it. I've never had a problem. If there's a small issue it's addressed quickly. It's quiet, convenient to the places I need to go and overall, has a serene vibe about it. The service has always been excellent and pleasant as well. Thank you, highly...

 Report
Helpful?
Thank traveljewel8
Palm Springs, California
Reviewed 5 days ago NEW

Situated in the heart of Pasadena California.Very clean and updated amenities and room. LOVE The bathrooms! Free newspapers and good service . They are working to update more rooms. Nice and quiet. Working on a new updated front desk.

 Report
Helpful?
Thank darken60
Andrew F, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for taking the time to fill out a review for us and provide us with some feedback. I am very happy to hear you enjoyed your overall stay. I am excited that you were able to experience the beautification process in the works and are excited to tell you we are wrapping up all of our hotel enhancements...

Brooklyn, New York
Reviewed 1 week ago

Hotel was amazing. Brand new, modern and ultra clean. The king size bed had a heavenly mattress that was so unbelievably comfortable I wanted to burrow in to it. Was sad to have to get up early to leave and not linger!

 Report
Helpful?
Thank 87adriannew
eugene, OR
Reviewed 2 weeks ago via mobile

We had a one night stay with an early departure. I was concerned as we arrived that a large, noisy convention crowd would disrupt our sleep. Unlike many hotels, this hotel seems to have great insulation and we never heard hallway noise. Nice front desk staff.

 Report
Helpful?
Thank Mayadog
Andrew F, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for taking the time to review your recent stay with us. I am very glad you were able to have a relaxing and enjoyable experience even with the large, crowd that joined us here in Pasadena. All though we are a very busy hotel, we consistently receive great feedback, such as yours, on how relaxing an experience it...

Reviewed 2 weeks ago via mobile

I stay at Starwood hotels over 100 nights a year. This was the worst Westin I've ever stayed in. At check in, I couldn't get the room I needed. Instead of my usual king bed, I'd requested a room with 2 beds. They upgraded me to a junior suite (well, I paid for it) so we had more space, but...

 Report
Helpful?
Thank Julie B
Andrew F, Guest Relations Manager at The Westin Pasadena, responded to this review

Julia B, We really appreciate you for taking the time to fill out a review for us. As a loyal member of Starwood hotels, I am surprised and sincerely disappointed to hear that your stay wasn’t an overall wonderful one. It sounds like the specific room type you request did not meet your needs and I assure you we will...

Connecticut
Reviewed 2 weeks ago

My daughter and I stayed here a few nights to attend a wedding. The Westin is in a great location and the staff is very friendly. However, we had a junior suite which was not ready when we arrived. They said it would be done by 3 pm and would call when it was ready. After getting lunch in Pasadena...

 Report
Helpful?
Thank cab1118
Pasadena, California
Reviewed 3 weeks ago

My kids got multiple spider bites while sleeping at the Pasadena Westin, and the hotel management was totally ignorant about it. They said they're not sure about getting the bites in their rooms. Most spider bites happens when you're asleep. The one that my wife smashed had my kids blood in him. Not the cleanest place in town. That's for...

 Report
Helpful?
Thank eric0077
Andrew F, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for taking a moment to share this review. Please know that I am surprised and disappointed by your experience; particularly the lack of hospitality you received when bringing the inconvenience you experienced to our staff. What you describe is highly unlike our team or the values we strive to live by. I can certainly understand your frustration and...

San Diego, California
Reviewed 4 weeks ago

Check-in was a breeze with friendly staff. The room was clean and the bed incredibly comfy. Couldn't get enough of the rooftop swimming pool, sauna, hot tub and gym. Took home the soap and shampoo, it smelled sooo good! Too bad the bar closed at midnight:( Close to downtown Pasadena with with tons of restaurants to chose from.

 Report
Helpful?
Thank 1Dutchie13

623 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (361)
Viewed
Bathroom (31)
Viewed
Room/Suite (66)
Viewed
Hotel & Grounds (80)
Viewed
Pool/Beach Area (26)
Viewed
View from Room (38)
Viewed
Dining (14)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (103)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (255)
Viewed
Amenities (17)
Viewed
Deluxe King Suite (42)
Viewed
King Balcony Suite (30)
Viewed
Pool (22)
Viewed
Dining (20)
Viewed
Standard King (32)
Viewed
The Hotel (66)
Viewed
Two Queen Standard (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (1)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Pasadena hotels
1.1 km away
DusitD2 Hotel Constance Pasadena
3.3 km away
The Langham Huntington, Pasadena, Los Angeles
0.8 km away
Courtyard Los Angeles Pasadena/Old Town
Show Prices
Show Prices
Show Prices
0.7 km away
Hilton Pasadena
Hilton Pasadena
#6 of 31 in Pasadena
1,135 reviews
0.7 km away
Sheraton Pasadena
Sheraton Pasadena
#11 of 31 in Pasadena
795 reviews
0.9 km away
Residence Inn Los Angeles Pasadena/Old Town
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 

Additional Information about The Westin Pasadena

Address: 191 N Los Robles Ave, Pasadena, CA 91101-1707
Region: United States > California > Pasadena
Price Range: €176 - €477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hotels.com, Travelocity, Priceline, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Westin Pasadena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Pasadena staff and other travellers.
17 questions
Ask a question
9 months ago
Berkeley, California
over a year ago
over a year ago

See all questions (17)

Questions? Get answers from The Westin Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for remodeled rooms.”
  • Updated bathrooms. I want this mirror!
  • Love the pull out reading lights.
darken60, 23 Apr 2017 | Read review
“Do not stay at this place”
eric0077, 5 Apr 2017 | Read review
“any room is a great room!”
468robertai, 14 Mar 2017 | Read review
“Get an upper level room for the fabulous views”
Californiamamma, 20 Feb 2017 | Read review
“Don't take the room 619; it is facing a parking facility.”
SmartandSunny, 18 Feb 2017 | Read review
5 of 5
Booking.com
US$156* /night
View Deal
Hotels.comUS$156
TravelocityUS$156
Hotwire.comUS$156
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates