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Sheraton Palo Alto Hotel

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Traveller (143)
Room & Suite (55)
Dining (22)
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Overview
  • Excellent15%
  • Very good33%
  • Average30%
  • Poor16%
  • Terrible6%
Travellers talk about
“club level”(21 reviews)
“caltrain station”(40 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (803)
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1 - 5 of 753 reviews
Reviewed 4 days ago via mobile

Having stayed here consistently for the last 14 years I have nothing but praise, especially for the extraordinarily friendly and helpful employees. It is almost home from home as many have been here for many years and give you a really genuine warm welcome back...More

Thank martindunford
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 3 days ago

Dear Mr. Dunford, Thank you for your review. We are very fortunate to be able to build long-term relationships with many guests such as yourself and we are very happy that you enjoyed this most recent stay. I know I speak on behalf of the...More

Reviewed 5 days ago via mobile

We’ve had many visits to this hotel and have always enjoyed it. They have a great pool that was wonderful for our family to gather around. Definitely pay for the club access, if possible. It will simplify breakfast and afternoon snacks. Rooms are being redone...More

Thank Alheonu
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 4 days ago

Thank you for your review. With the various options available in our area, it is high praise indeed that you consider us your favorite. We are glad you have enjoyed our property and our Club Lounge services and we look forward to seeing you again...More

Reviewed 5 days ago

The Sheraton was an excellent location, and the bus to the wedding picked up guests at hotel entrance, which was convenient as some people had to come to the Sheraton to get on the shuttle. The hotel was still in process of renovating but we...More

Thank drmellos
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 4 days ago

Thank you for your review. It is always a pleasure to welcome guests who are in town for such a special occasion, and we are glad we were able to play a part in your trip. We hope you will return and visit us again...More

Reviewed 1 week ago

I stayed at the Sheraton Palo Alto to spend time at Stanford University and downtown Palo Alto with friends and family. Although we got a 2 queen bed hotel room, we often found it way too crowded for a family of 4 (two teenagers and...More

Thank Nikolai16
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 4 days ago

Thank you for your review. We are glad you were able to make the most of our convenient location close to both the Stanford campus and downtown Palo Alto. We are fortunate to welcome both business travelers and families to our property. We have a...More

Reviewed 1 week ago via mobile

Pool is clean and not too busy. Shower is complicated and water pressure less than adequate. Breakfast buffet is complete. Eggs are hot and fruit is fresh. Pastry is a bit off and coffee is excellent. Nice rooms with terrasse on quiet stream garden. A...More

Thank gorlinjay
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 1 week ago

Thank you for your review. We are glad you enjoyed your accommodations and our food service. We are always looking for ways to improve and we have shared your feedback with our engineering team. We hope we will see you again the next time you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$167 - US$658 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$167 - US$658 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (143)
Room & Suite (55)
Dining (22)
Pool & Beach (11)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Ingrid K
27 May 2016|
Answer
Response from Ingrid K |
plus may I know how many mins. walk to Stanford shopping Center ??
-1
Votes
Ingrid K
21 May 2016|
Answer
Response from Pamala001 | Reviewed this property |
The pool is average size.
0
Votes
AnnieLParadise
2 May 2015|
Answer
Response from Vanessa86 |
The Sheraton Palo Alto offered free overnight parking to guests in June of 2014.
0
Votes
Room Tips
"For quiet, ask for the inner court yard"
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"Joined their club & our room shower was larger than my brothers third party booked room & pricing was..."
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"There isn't a view from any part of the hotel (it's at Palo Alto)."
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"Ask for a room facing away from the CalTrain"
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