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The Palo Alto Inn

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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Vallejo, California
Reviewed 1 week ago

Better than I expected. This was a last minute booking. Whereas I normally stay with the chain I have a rewards account with...Marriott wouldn't would not meet Government Rate requirements. I was pleasantly surprised to find an updated room, king bed. Lots of outlets and charging stations. New linens. Courteous and responsive staff. My only complaint was that the door...

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Helpful?
Thank lawrence668
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hello, We are so glad you chose to stay at The Palo Alto Inn and that you found our newly, renovated rooms "better than expected." We also appreciate the tip about the door and will get our maintenance staff on that asap. Very soon, we will begin offering a loyalty program for frequent travelers like yourself and look forward to...

HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017 via mobile

This place was great. They just remodeled all the rooms, they're sleek, modern and comfortable. Hot shower and comfortable bed. I would definitely stay here again. You can't beat the price, either. I came for an interview at Stanford and glad I made this choice.

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Helpful?
Thank Marcus E
About Hotel's Favourite Review
The Palo Alto I, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Marcus, Thanks so much for your nice review! We're glad you found our newly renovated rooms "sleek", "modern" and "comfortable" because that is exactly what we're going for! Wishing you the best on your interview and we hope to see you again soon. - The Hospitality Team

San Diego, California
Reviewed 2 weeks ago

If you're traveling to Palo Alto for a short stay, I highly suggest this place. I travel for business every week to Palo Alto and stay every week at the Palo Alto Inn. This place is very clean and right off El Camino Real, so you have food and other amenities within walking distance. If you don't feel like walking...

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Helpful?
Thank kyle453
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Kyle, Thank you for your feedback! We are delighted that you enjoyed your stay so much, and we really appreciate the time you've taken to provide us with such a comprehensive review. It's always great to get feedback from frequent guests such as you, and we are delighted that you have consistently had great stays with us for the...

Moss Landing, California
Reviewed 4 weeks ago

Least expensive place with decent ratings in the area. Looking for a place to be while needing to be close to Stanford is expensive and difficult. Clean, comfortable, friendly staff/owners. Would stay again without hesitation.

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Helpful?
Thank Lafever M
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hi Lafever, We are so glad that you chose The Palo Alto Inn during your recent visit to Stanford University and are thrilled to hear that you found our hotel comfortable and our staff friendly. We strive to offer 5-star service at all times in our newly-renovated boutique hotel. We look forward to seeing you upon your next visit to...

Walnut Creek, California
Reviewed 15 February 2017

I stayed 2 nights here while my mom was in Stanford. Mamto at the front desk was very gracious, helpful and extremely welcoming. The rooms are not huge, but if you are just in town to visit at the hospital or go to a meeting, the place will totally meet your needs. New flooring, great bedding, comfortable bed, nice bathroom,...

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Helpful?
Thank dianeberman
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Diane, I am happy to learn that you enjoyed the value and the amenities of our hotel, and that we provided you with such a good base for your mom's visit to Stanford. Thank you for taking the time to share your positive experience. It's always great to hear that guests would choose to stay with us again, and...

Palo Alto, California
Reviewed 9 February 2017

had early morning surgery check in and this was close to Stanford but also close to a new Mt View restaurant we wanted to try. friendly front desk staff, and nice in room amenities. will come again, but hope not for same reason

Review collected in partnership with this hotel
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Helpful?
Thank OpaDonC
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hello, We're so glad that you found The Palo Alto Inn a comfortable stay in a convenient location during your recent visit to the Stanford Hospital, despite the circumstances of your visit. Our staff strives to offer all guests 5-star service and are very pleased that you found our front desk staff to be friendly. We wish you a speedy...

Reviewed 23 January 2017 via mobile

The Palo Also Inn really surprised me, I normally prefer hotels in a higher category but this motel does not need to hide, especially when you compare the prices in Palo Alto. Rooms are modern and clean, each Room has a Microwave which I loved a lot. If at all the rooms are a bit noisy during the morning when...

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Helpful?
Thank Michael P
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Michael, We are delighted to read your review and see that you had a wonderful stay with us. It's really great to hear that we gave you a pleasant surprise! We pride ourselves on providing our guests with a clean comfortable room at a reasonable price, and we appreciate you leaving feedback to that effect. We hope to welcome...

Reviewed 15 December 2016 via mobile

Mrs. Mamfa and her staff provided amazing customer service. We were at Stanford for medical reasons, and it helped they were located close to the hospital. The rooms were very clean, and the Hotel is very quiet at night. We'll have to return to Stanford, and we'll be staying at Palo Alto Inn. Thank you again Mrs Mamfa and Staff!

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Helpful?
Thank Christina M
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Christina, thank you very much for choosing to stay with us while you or your loved one is in the area for medical reasons. We are delighted that you found us to be a good location to base yourself, and are happy to be of service to you while you are in Stanford. We look forward to welcoming you...

Cleveland, Ohio
Reviewed 26 October 2016

The Palo Alto Inn is housed in a classic mid-century motel, though with a red tile roof to give the structure a bit of charm. The owners have updated it as much as possible; our room had an upscale modern bathroom and clean comfortable furnishings. The landscaping is attractive and there is a patio with inviting shaded sofas. The included...

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Helpful?
2Thank Catherine L
Jon G, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Catherine, we're really happy that you enjoyed your stay with us, found our hotel and amenities perfect for your needs. We have made substantial upgrades, so we are really happy to see that you appreciated the progress we have made so far. Thank you for your stellar review and mentioning our staff, and noticing our team's efforts, we are...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our newly renovated boutique hotel adds a fresh, new experience to the Palo Alto neighborhood. Beautifully redesigned accommodations and spaces create a warm, modern retreat for business and vacation in the Bay Area. The hotel has been a part of the Palo Alto community since 1975, and has been updated to maintain the charm of Palo Alto with all of today's modern amenities and more! Our staff's passion is to provide our guests impeccable guest service, the highest quality amenities, and value for each and every stay. We work tirelessly to create an ambiance where our guests can stay to relax, and unwind. Part of this is done through creating a stress free atmosphere and a welcoming ambiance. Once you step into our property, we want you to feel at home. We value offering a vast array of complimentary amenities, including a high energy grab and go breakfast in the lobby and complimentary bottled water, juice, and surprise snacks in the rooms! We are proud to be a longstanding member of this community with deep roots. Our hotel welcomes all guests to our property to be a part of our extended guest family and to experience beautiful and historic Palo Alto, California! ... more   less 

Additional Information about The Palo Alto Inn

Address: 4238 El Camino Real, Palo Alto, CA 94306-4404 (Formerly Days Inn Palo Alto - San Jose)
Region: United States > California > Palo Alto
Price Range: €109 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Palo Alto Inn 2.5*
Number of rooms: 24
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Also Known As:
Days Inn Palo Alto - San Jose Hotel Palo Alto
Palo Alto Days Inn
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Questions & Answers

Questions? Get answers from The Palo Alto Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator so request ground level if you have trouble with stairs.”
 of 5 bubbles catherinelC3230UU, 26 Oct 2016 | Read review
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