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Cardinal Hotel

252 reviews
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Traveller (59)
Room & Suite (18)
Hotel & Grounds (62)
Overview
  • Excellent44%
  • Very good36%
  • Average9%
  • Poor5%
  • Terrible6%
Travellers talk about
“shared bath”(19 reviews)
“city hall”(8 reviews)
“ceiling fan”(14 reviews)
Free Wifi
Non-Smoking Hotel
Family Rooms
Concierge
Business Centre
Dry Cleaning
Self-Serve Laundry
2.0 Star Hotel
All hotel details
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Rooms
1 Feb2 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (252)Write a Review
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15
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101
81
24
13
15
Show reviews that mention
All reviewsshared bathcity hallceiling fanvintage hoteleuropean stylebeautiful lobbyexcellent locationwithin walking distanceaffordable hotelold schoolstanford universitywifi worked wellenjoyed my stayminute walkheart of downtowncentral locationrestaurants and bars
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31 - 35 of 234 reviews
Reviewed 8 September 2017

Booked room through Tripadvisor. Great deal but poorly advertised. Booked a room with shared restroom. Upon arrival, i was not informed, I walked into the room and realized it when i noticed there was no restroom in the room. Got over it. Next, I was...More

Thank Daniel D
Response from CardinalHotel1924, General Manager at Cardinal HotelResponded 10 September 2017

One of the many reasons I value Trip Advisor (TA) professionally and personally are the reviews and the amount of information and opinions about hotels (the inside scoop) that they offer to all potential guests. I am happy that guests use TA to make choices...More

Reviewed 1 September 2017

We've been to the Cardinal many times; the classic architecture and style of the building, the comfortable rooms, and the very friendly and pleasant staff bring us back every year. The Cardinal has a quiet and comfortable atmosphere that we like very much.More

Review collected in partnership with this hotel
Thank jeffmH5534GT
Response from CardinalHotel1924, Guest Relations Manager at Cardinal HotelResponded 2 September 2017

Hi Jeff, The team here at Cardinal Hotel thank you for such a thoughtful review, it very much captures the essence of what we are all about: classic architecture, friendly service and a comfortable atmosphere. I will share your kind remarks about the service with...More

Reviewed 30 August 2017

The staff members at The Cardinal Hotel are professional and very friendly, and they do their jobs with a great attitude. My room was nicely finished and I enjoyed the restored/antique feel of the hotel. BUT, there is absolutely no excuse to have a hotel...More

Thank PeterJCohen
Reviewed 28 August 2017

Service is excellent. Just the smell to old. The location is excellent. People at the front desk very good attitude. Very helpful information. Give more than average. My congratulations to the staff. The room looks clean but there is a special smell to old, not...More

Review collected in partnership with this hotel
Thank X8765XCalejandrac
Response from CardinalHotel1924, Guest Relations Manager at Cardinal HotelResponded 2 September 2017

Greetings Calejandrac, First, thank you for recognizing our team at the front desk and their hospitality. We truly strive to make our guests feel like this is their "home away from home". I agree, our location is fantastic! We are introducing a signature Cardinal Hotel...More

Reviewed 28 August 2017

Really enjoyed my stay at the Cardinal Hotel. It was a fantastic location, right in the center of (and walkable to) downtown Palo Alto. It's a historic hotel that has been redone. Lobby is more traditional but rooms are updated and clean. Staff and service...More

Review collected in partnership with this hotel
Thank oliviaak
Response from CardinalHotel1924, Guest Relations Manager at Cardinal HotelResponded 2 September 2017

Hi Olivia, We are over the moon to hear you had such a fantastic time staying with us. Our history is one of the things that I'm most proud of, we've been here since 1924! Thank you for sharing your warm reflections. I hope you...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Details
Price range
US$134 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Palo Alto
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Palo Alto
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (18)
Hotel & Grounds (62)
Bathroom (2)
Family and Play Areas (2)
Questions & Answers
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Paul K
27 July 2016|
AnswerShow all 3 answers
Response from Mark M | Reviewed this property |
There is an elevator right by the registration desk. However, I do not recall rooms on the first floor. Also, you will want to call to check for an accessible entrance. I am remembering stairs at the two entrances.
0
Votes
Room Tips
"2nd floor is easier to get to with your bag"
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"Make sure to book rooms with restrooms away from the backside if you MUST stay here."
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"rooms that face the inner courtyard were quiet at night"
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"Request a room with en suite bathroom. Higher floors have less street noise."
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