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The Zen Hotel

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Traveller (97)
Room & Suite (71)
Dining (9)
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Overview
  • Excellent54%
  • Very good37%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“oatmeal”(26 reviews)
“free snacks”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Offers from The Zen Hotel
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Reviews (373)
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190
130
22
11
2
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All reviewsoatmealfree snacksl'occitane toiletriesfreshly baked cookiesel caminoconverted motelhot breakfastlittle toucheswater bottlestoilet and showerparking lotgreat showerstay there againopened the doorparking areastarbucks coffeeevery morning
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101 - 105 of 355 reviews
Reviewed 27 June 2016 via mobile

Stayed just one night to go to Stanford medical appt. Wanted decent w/o having to pay an arm & a leg. I've never seen so many little amenities offered before and almost all L'Occitane which was very impressive. Also free snacks, water and slippers. There...More

Thank quintina1999
Reviewed 26 June 2016

Again, we stayed at the Zen Hotel in Palo Alto while visiting our family in the area. This time we stayed for four nights. We took advantage of the their amenities, including the robes, slippers, fitness center and buffet breakfasts. Their facility allows easy access...More

Thank Zafss
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 27 June 2016

Dear Zafss, Thank you for coming back to stay with us. We all love seeing return guests and I am thrilled to learn that our staff was so welcoming and hospitable. It certainly sounds like you had a pleasant four days with us. I’m glad...More

Reviewed 26 June 2016

Needed a hotel in Palo Alto for a couple of nights. There's not much selection in Palo Alto and the limited number of hotels are overpriced. I am thrilled to have found The Zen Hotel. Its an old school motor inn/motel that has been updated....More

Thank Melissa L
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 27 June 2016

Dear Melissa L, Thank you very much for providing such wonderful feedback on your recent visit to The Zen Hotel. We appreciate you taking the time to provide such a concise assessment of our accommodations. It is delightful to see that the pros list vastly...More

Reviewed 6 June 2016 via mobile

This hotel is aptly named. Nothing could be too much trouble for the staff. Rooms kitted out with my favourite l'occitane lotions and potions. The shower was really good too. Free snacks and gluten free too. The teas and coffee were lovely. I'm now looking...More

Thank akb740
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 13 June 2016

Dear akb740, Thank you very much for sharing your feedback. I am delighted to learn that you had a great experience with us. It is wonderful to know that our recent toiletry upgrade to the L’Occitane brand helped to add to your enjoyment. It is...More

Reviewed 5 June 2016

Although the room was a bit smaller than I expected, the staff went out of their way to make guests feel pampered, the bed was extremely comfortable, and the breakfast was nice as well. The fridge and microwave and snacks in the room were a...More

Thank Bunnie M
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 9 June 2016

Dear Bunnie M, It is wonderful to see that you were pleased with your stay at The Zen Hotel. I am very happy to learn that our staff made you feel welcome and comfortable during your time with us. We do our best to make...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$126 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$126 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (97)
Room & Suite (71)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LindaL246
15 April 2017|
AnswerShow all 4 answers
Response from Zen_Hotel_Palo_Alto | Property representative |
Dear LindaL246, Thank you for your question. Our complimentary breakfast buffet hours are Monday to Sunday from 7 am to 10 am. If you need to leave earlier than our standard breakfast hours, we have some items we can make... More
0
Votes
Room Tips
"Even the rooms in the parking lot right by the lobby were quiet"
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"Ask for a room that's not on the parking lot"
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"Ask for a room with a patio or balacony"
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"200's are on the 1st Floor (300's above us) out our Room's back door=ZEN GARDENS"
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