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The Zen Hotel

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The Zen Hotel
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320 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Vancouver, BC
Reviewed 28 July 2015

Stayed here on a business trip and appreciated many of the favorable aspects of this hotel. Arrived early - long before the afternoon check in - and was readily accommodated with a room. Was treated well at reception while I waited to check in - offered access to the complimentary breakfast buffet, which was above and beyond from my perspective....

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Helpful?
Thank mytravel1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear mytravel1, Thank you for highlighting so many aspects of our hotel that made your stay enjoyable. I am very happy to see that our Front Desk staff were able to accommodate your early check-in with ease and that you appreciated the access to our complimentary breakfast buffet. I’m also glad that the room and amenities were to your liking....

Reviewed 21 July 2015 via mobile

What can I say, I really wanted to like this hotel. There are many nice touches, like high quality bed linens and towels, nice bath products from L'occitane, gourmet chocolates etc. Yet, at the end of the day, this still feels like a (nicely renovated) motel on El Camino. The breakfast was impressive, and the smoothies are great. All staff...

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Thank Chessa44
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Chessa44, Thank you for taking the time to share your comments about your stay with us. We greatly appreciate you highlighting of all the aspects of your stay that were to your satisfaction. We love it when any part of our services is labeled as “impressive”. The quality and variety of our breakfast buffet continues to be a staple...

Reviewed 19 July 2015 via mobile

This hotel is lovely. Clean room. Friendly staff. Nice breakfast welcome cookies. Quiet and comfortable. It is centrally located to a wide variety of restaurants as well as Stanford University. I loved my stay here. I highly recommend this hotel. The amenities were great and the cost was very reasonable.

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Thank Diane W
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Diane W, Thank you for posting such a lovely review of your stay at The Zen Hotel. We are very pleased to know you found our staff friendly, our breakfast buffet and hotel amenities to your liking, and our close proximity to Stanford convenient. Thank you so much for recommending us to the Tripadvisor community. We are looking forward...

New York City, New York
Reviewed 10 July 2015

This is the best place we have tried so far. We stayed here just for one night, but I wish I come here again. We stayed here on our way to Muir woods. Its a perfect combination of excellent rooms and impressive toiletries. They serve l'occitane products, which I have never seen before with my 4 * hotel experience. It...

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Thank Purvi P
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Purvi P, Thank you for sharing your experience at The Zen Hotel with the Tripadvisor community. I am thrilled that we rank at the top of your list of hotels. It is splendid to see that you were able to reserve your room using our Advance Purchase discount by booking in advance and that you enjoyed our L’Occitane toiletries....

Aromas, California
Reviewed 7 July 2015

I have had reason to travel to Palo Alto numerous times over the past 10-15 years and until my recent weekend jaunt had never discovered a hotel where the value was so exceptional. The staff was incredibly friendly and helpful. The room was spacious, clean, and comfortable. The breakfast is amazing...the vegetable/fruit smoothies are to die for and the other...

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Thank David F
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear David F, Thank you for your fantastic comments on your recent stay. I am very pleased to learn that we were finally able to welcome you to The Zen Hotel after your many years traveling to Palo Alto. Your pleasant remarks on our staff, breakfast and room quality are all greatly appreciated and help to demonstrate to us all...

Chicago, Illinois
Reviewed 2 July 2015

I stayed at this hotel for one night in March 2015 on my way to Monterey from San Francisco. Upon arriving I was pleasantly surprised by how lovely and fragrant the parking courtyard was. My room was extremely comfortable and clean and had so many amenities that I don't typically see in hotels. I had a wonderful nights sleep and...

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Helpful?
Thank Bridget B
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Bridget B, Thank you for choosing to stay with us on your layover before heading to Monterey and for sharing your feedback on your experience. It is a pleasure to see that our minimalist landscaping and luxury L’Occitane amenities provided you a pleasant surprise during your first visit to our hotel. I am glad that you enjoyed our complimentary...

West Lafayette, Indiana
Reviewed 28 June 2015

We spent a few nights at the Zen Hotel and thoroughly enjoyed every one of them. The staff was very courteous, friendly, and helpful all throughout our stay. Freshly baked cookies were available in the lobby whenever we came in, and the breakfast smoothies were always a treat to look forward to in the mornings. Our room was modern, clean,...

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Thank Phoebe M
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Phoebe M, Thank you for sharing your comments with the TripAdvisor community. I am very happy to see that you had nothing but positive things to say about your stay with us. It is great to know that our commitment to providing quality extras and amenities, from the Godiva & Ghirardelli chocolates to our multiple breakfast smoothies, did not...

Columbus, Ohio
Reviewed 28 June 2015 via mobile

The Zen at first glance appears as a humble old style motor lodge, but it's so much more. The rooms have been updated, a full gym is onsite and the free breakfast is amazing! With a new fresh smoothie each day, it also offers both hot and cold dishes all fresh and healthy choices. The best part of the Zen...

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Thank unfettered_columbus
ricberr, General Manager at The Zen Hotel, responded to this review

Dear unfetterd_columbus, Thank you choosing to stay with us and for sharing your feedback on Tripadvisor. We are delighted to learn that your stay at The Zen Hotel was a pleasant one. Your comments about our breakfast encourage us to continue working on enhancing our menu. Our staff is highly engaged with our online reviews. Your comments are very much...

Reviewed 20 June 2015 via mobile

We spent a few nights here when we were in town for meetings. The hotel was a nice oasis. Quiet. Had one issue which was addressed right away. Very nice, helpful staff assisted us with carrying our bags. Yummy breakfast and snacks. They even had smoothies! We will stay here again!

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Thank Wrknprogrez
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Wrknprogrez, Thank you for posting such wonderful comments about your stay at our hotel. I am glad to learn you enjoyed being our guest and that our staff was efficient when addressing any issues, as well as accommodating when given the opportunity to assist you with your luggage. It is also a delight to see that our breakfast buffet...

Torrance
Reviewed 9 June 2015

We stayed here a number of times several years ago before the property was renovated. We like its location and easy access. The upgrades have now improved its appearance, utility and amenities offered while retaining the conveniences previously available. Notable improvements include refurbished rooms, landscaping, luxury towels, complimentary bathrobes and disposable slippers for use during our stay. The breakfast area...

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1Thank Zafss
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Zafss, Thank you for sharing your feedback and for being a return guest of The Zen Hotel. I am very glad to learn that you experienced us both before and after our renovation and that you found the changes and upgrades we made to your liking. Although our renovation was finished a few years ago, we continuously look for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Silicon Valley, The Zen Hotel offers daily full hot breakfast buffet that includes freshly made smoothies, Peet's and Santa Cruz Organic coffees, Mighty Leaf teas, sausages, bacon, scrambled eggs and much more. L'occitane toiletries and free true high speed Internet are standard in all guestrooms. Minutes away from Stanford University, Shoreline Amphitheater and tech companies such as HP, Facebook and Google; The Zen Hotel offers great value and is a fantastic choice for business and leisure travelers. ... more   less 

Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306-4075
Region: United States > California > Palo Alto
Price Range: €121 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Zen Hotel 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#3 Romantic Hotel in Palo Alto
#5 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
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Questions & Answers

Questions? Get answers from The Zen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the breakfast smoothies - especially the kale ones!”
 of 5 bubbles JulianVan, 15 Feb 2017 | Read review
“We where at to the left of the Lobby. It was very quite and peaceful, away from the road.”
 of 5 bubbles mandye858, 19 Jan 2017 | Read review
“I had a room onthe grund floor and irt was great, but I probably woul dhave chosen a room on the second floor.”
 of 5 bubbles 499sherriz, 13 Nov 2016 | Read review
“Get the rooms in the Zen Garden.”
 of 5 bubbles Sunset97210, 17 Oct 2016 | Read review
“It was our third stay at this place,, and all rooms were good.”
 of 5 bubbles comfytravel, 5 Oct 2016 | Read review
5 of 5