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The Zen Hotel

362 reviews
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Traveller (97)
Room & Suite (71)
Dining (9)
Overview
  • Excellent53%
  • Very good38%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“oatmeal”(27 reviews)
“el camino”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from The Zen Hotel
Offers & Announcements: $10, $20 or $30 OFF
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)Write a Review
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All reviewsoatmeall'occitane toiletriesel caminoroom snackssmoothiefree snacksconverted motelhot breakfastlittle touchesbamboo plantsfresh baked cookieswater bottlestoilet and showergreat showerstay there againopened the doorparking lot
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11 - 15 of 345 reviews
Reviewed 5 December 2017 via mobile

This hotel was adorable. I was worried at first when I saw it looked like a motel from the outside but it is very clean and refurbished. They have redone the interior to make it modern and many little touches make it special. For example,...More

Thank Ashton R
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 28 December 2017

Dear Ashton R, We are so proud to be described as "adorable" in your review. Thank you for your wonderful comments. Our team is committed to delivering true hospitality and we believe the little touches are what make a big difference. Whether it is a...More

Reviewed 26 November 2017

Stayed here after not being able to find a room anywhere within in my budget due to a major conference going on. Was a out for a run last year and noticed the Zen on the corner of El Camino backing up to a residential...More

Thank Craig P
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 28 December 2017

Dear Craig P, We are so glad you found your first experience at The Zen Hotel enjoyable. Thank you for sharing your review with the Tripadvisor community. We are a family-owned hotel and your positive feedback helps us greatly in making potential guests aware of...More

Reviewed 24 November 2017

Because of a major conference in San Francisco, most of the hotels in the Bay Area had jacked up their rates at the time of an annual trip out West. Fortunately, a colleague managed to secure four rooms at the Zen for a "normal" rate....More

Thank bropaul
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 28 December 2017

Dear bropaul, Thank you for your wonderful feedback. It is great to see that our staff's hospitality left a memorable impression on you and your colleagues. Reading your comments gives our team an important boost and reassurance that going the extra mile for our guests...More

Reviewed 18 November 2017

I spent two restful nights here during my 45th college reunion. My double with queen beds was spacious, comfortable and handsomely updated, with a small rear balcony overlooking the Zen's narrow but soothing outdoor patio. Large dressing area separate from toilet and shower came stocked...More

Thank Brian M
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 22 November 2017

Dear Brian M, Thank you so much for such a fantastic review regarding your recent visit with us. We are so happy that we had the opportunity to welcome you to our property during the milestone College Reunion weekend. I am glad to hear you...More

Reviewed 23 October 2017 via mobile

This hotel gives you a nice room with snacks, breakfast, cookies and wifi included. Also very nice toiletries from L'occitaine. Easy to find. This looks like a roadside motel that had a major upgrade. Love parking for free right outside the door. Boutique feel.More

1  Thank Jodean J
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 31 October 2017

Dear Jodean J, Thank you so much for the Five Star review based on your experience at The Zen Hotel. We really appreciate when our guests are able to share their experience, which we find extremely valuable and helpful to our efforts of promoting our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$132 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$132 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (97)
Room & Suite (71)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LindaL246
15 April 2017|
AnswerShow all 4 answers
Response from Zen_Hotel_Palo_Alto | Property representative |
Dear LindaL246, Thank you for your question. Our complimentary breakfast buffet hours are Monday to Sunday from 7 am to 10 am. If you need to leave earlier than our standard breakfast hours, we have some items we can make... More
0
Votes
Room Tips
"200's are on the 1st Floor (300's above us) out our Room's back door=ZEN GARDENS"
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"Rooms on the inside area are quieter."
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"Upstairs room w/balcony above side patio offers airy space to yourself. Rooms are closer to covered parking..."
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"junior suite was located on the second floor and it backed up to the main street. Little bit of road noise."
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