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Holiday Inn Palmdale

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Holiday Inn Palmdale
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224 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Reviewed 1 week ago

The property location is good just off the highway into Palmdale, and near the mall, shops and restaurants. Staff was welcoming and polite. Did not go to the bar downstairs but it seemed welcoming. Room was clean. Nice Keurig coffee maker, microwave, refrigerator - very appreciated. Free WiFi with good connection. My only issue was the sleeping really. The bed...

Thank Gina J
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi Gina, Thank you so much for your detailed review. I was pleased to see your overall stay was great and I am deeply sorry for the heater and the missing blanket. I will definetly look into both of these items. We are excited to announce later this year we will be undergoing renovations and will soon have wall thermostats....

Carson City
Reviewed 2 weeks ago

I want to thank Jammy at the front desk, and her manager Natalia, for being so helpful to me Saturday night while I was trying to check in. I had booked with Priceline and there was a difficulty (not the hotel's fault). Both gals went over and above to get things figured out and eventually got me to my very...

Thank Inger H
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Inger H, I am so delighted to hear Jammy and Natalia were able to take care of all your needs while you and your pet were with us. We hope the competition went well and hope to see you back again soon. Thank you, Candice Ratzenburg General Manager

La Canada Flintridge, California
Reviewed 4 November 2016 via mobile

We were here for a meeting. The conference rooms were small but efficient and effective for our medium sized group. Literally, a couple more people and we would've completely maxed out the room capacity. The staff were friendly but not overly attentive. The restaurant area, open floor plan at front of lobby, was great for doing work between sessions. It...

Thank Passport-Maven
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hello Passport-Maven, Thank you so much for taking the time and giving us your review. Our team is happy to here that we were able to accommodate your event and that it was comfortable. Your feedback is very important to us and has been shared with the management team. We hope to see you again soon on your next trip...

Murrieta, California
Reviewed 1 November 2016

My son and I were up in the area for a motocross race at LACR. We didn't want to drive 2hrs roundtrip back and forth or to camp at the track. We went online and booked an unnamed 3 star hotel for a guaranteed low price. We were pleased to be advised that we had secured a room at the...

Thank courtney s
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hello Courtney s, Thank you so much for taking the time and giving us your awesome feedback. Our team here at Holiday Inn Palmdale is beyond happy that we can accommodate you whenever you stay in the area. Your comments have been shared with the entire team and looking forward to seeing you soon. Warm Regards, Candice Ratzenburg General Manager

Malibu, California
Reviewed 23 October 2016

I had a confirmed reservation at this hotel which I guaranteed with a credit card. I was in Palmdale for a 3 day conference held at the Holiday Inn. The hotel front desk refused to honor the reservation, had overbooked and would not provide a room. They instead put me in a dirty, unacceptable room at the nearby Ramada Inn....

Thank susan l
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Susan, Thank you for your detailed review and we appreciate you taking your time to share your experience with us. I was disappointed to hear that your experience was met with some challenges. Please know that our ultimate goal is to ensure all of our guests satisfaction before they leave our hotel. Sincerely, we are disappointed to hear that...

Reviewed 19 October 2016

hotel is a little dated. sink and mirror are not in bathroom makes it difficult when people are on different schedules.room was clean and well stocked with towels etc. staff were efficient and friendly. hotel is convenient and near a ton of stuff like rest. and shopping. worth the $$

Thank Barney B
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi Barney B, Thank you for your informative review! We are excited to announce our hotel will be undergoing renovations early next year. We recognize that guests have many options when determining their choice in hotels, so we thank you for choosing Holiday Inn Palmdale. We look forward to seeing you again should your travels lead you back to Palmdale!...

Reviewed 13 October 2016 via mobile

My wife and i had a wedding here in September it was beautiful and all of the staff was amazing but three people went above and beyond to make our special day that much smoother and less stressful. Armando, Teeanna and Culleen are the three that made sure everything was went perfectly.

Thank Matthew W
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Matt and Brittany, We are so happy to hear that you had such a wonderful experience! We take pride in knowing we could make such a memorable event for you even more enjoyable! Hope you enjoyed your honeymoon and hope to have you back again soon for another event. Thank you, Candice Ratzenburg General Manager

Los Angeles, California
Reviewed 18 September 2016

Rooms are good quality, nice and very spacious. The air conditioner is one of the wall units (PTACs) which are controllable at the window, and not on the wall like in most other Holiday Inns. TV selection only had 50 channels out of the DirecTV - some Holiday Inns have more than that. There are balconies in many of the...

Thank Robert C
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hello Robert C, Thank you so much for choosing the Holiday Inn Palmdale as your destination hotel. Your amazing 4 star review makes our team beyond happy that we met your expectations . We strive to provide the best experience possible for our guests. We appreciate all your feedback and we are proud to announce we will be undergoing renovations...

Reviewed 12 September 2016 via mobile

First of all the staff the met Elvis and Elena were both awesome! The room was clean, comfortable and spacious. The restaurant had very good food and the pricing was reasonable. I only stayed the one night so I can't come on the other amenities offered by the hotel. If I pass through here again, I will come back!

Thank Gordon G
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi Gordon G, Thank you so much for taking the time to give us your amazing review! Our team here at Holiday Inn strives to provide the best service to ensure the most comfortable accommodations as possible. It was great to hear Elvis and Elena delivered that for you. We were also very happy to see you enjoyed the restaurant!...

Houston, Texas
Reviewed 19 August 2016

Stayed here for 1 night on business. During my stay, the front desk agents were extremely friendly and helpful. Also, the room was nicely decorated, spacious, quiet and clean. Fortunately, my corporate travel agent booked me a rate which included free dinner, alcoholic drink, and breakfast buffet. The food and service at the hotel's restaurant (Fifth Street Bistro) was top...

Thank James9876332
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi James9876332, Thank you for such a detailed review! It is great that you were able to enjoy the packaged amenities that came with your room. I was pleased to hear you enjoyed it was well as the team. We strive to make this your home away from home and it sounds like we did that for you. I am...

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  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your ideal choice for the Antelope Valley!Welcome to the Holiday Inn Palmdale/Lancaster, a 2008 Torchbearer and Brand Excellence Award winner. Nestled off Interstate 14, Holiday Inn of Palmdale/Lancaster offers quick access to all desert attractions and the Lancaster National Soccer Center! We welcome your sports teams! Whether traveling on business or leisure, our 149 non-smoking rooms are designed to offer ultimate comfort and convenience.Our beautiful 5-story, full-service hotel is equipped with the modern amenities that savvy travelers desire including a restaurant, cocktail lounge, meeting rooms and more. Our guests can relax in our heated outdoor pool, whirlpool or engage in an exhilarating workout in the fitness center. Our on-site restaurant offers verity of menu items, or enjoy a cocktail from the lounge. The Holiday Inn of Palmdale/Lancaster offers complimentary wireless Internet access throughout the hotel.We are located in Palmdale, CA, and just minutes away from major companies such as Lockheed Martin, Boeing, Northrop Grumman, NASA, Bae Systems, and more! Give us the opportunity to serve you and you ll quickly find that we are your home away from home.The Holiday Inn of Palmdale/Lancaster offers over 2800 square feet of flexible meeting space with access to all of your equipment needs. Our event coordinators are eager to help you plan the perfect function. Our staff will provide you ... more   less 

Additional Information about Holiday Inn Palmdale

Address: 38630 Fifth Street West, Palmdale, CA 93551
Region: United States > California > Palmdale
Price Range: €91 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Palmdale 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Palmdale Hotel Palmdale
Palmdale Holiday Inn
Hotel Style:
#1 Best Value Hotel in Palmdale
#2 Business Hotel in Palmdale
#4 Family Hotel in Palmdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Palmdale staff and other travellers.
1 question
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Bishop, California

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Questions? Get answers from Holiday Inn Palmdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles csoriaso, 29 Jun 2016 | Read review
“room overlooking the pool was quiet”
 of 5 bubbles Sonoran_Skies, 15 Jun 2016 | Read review
“They have balconies and suites along with the standard doublebed rooms.”
 of 5 bubbles jaysunl, 1 Mar 2016 | Read review
“The upper floor rooms, both north and south, have great views of mountains.”
 of 5 bubbles Richter10, 15 Dec 2015 | Read review
“3rd floor or above”
 of 5 bubbles Zeker777, 16 Oct 2015 | Read review
5 of 5
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