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Ace Hotel and Swim Club

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766 Reviews from our TripAdvisor Community

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Showing 726: English reviews
West Hollywood, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 February 2014

Traveled here in January with my boyfriend who is more knowledgeable about the original Ace Hotel. The location is pretty decent and the complimentary bikes are a great touch (instead of riding downtown, it was a blast to ride through the old neighborhoods behind the hotel). We had a simple yet lovely room with a patio and fireplace (not a... More 

Helpful?
Thank Madison C
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Glad you had a good time. Thanks for the feedback......very important to us. Have many improvements underway.......hope you'll have time to come back for a visit. More 

Minneapolis, Minnesota
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 February 2014

The Ace Hotel helped me pull off the ultimate surprise party for my husband's 30th birthday. We live in Minneapolis and for his February birthday, I knew I wanted to take him somewhere to get some vitamin D. We met up with six of our friends (who live all over the country) for a long weekend of R&R had the... More 

Helpful?
Thank Daytripper628
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Awesome!! Hope we'll see you soon. More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 February 2014

One of the most fun hotels I've ever stayed at. - Check-In was a breeze. Friendly staff. The lobby is awesome. Right next to great cocktail bar called the Amigo Room that includes a pretty amazing taxidermied bear. Definitely LA hipstery but not super sceney. People seem to be having a genuinely good time. - Make sure to ask the... More 

Helpful?
2 Thank Andy T
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Andy T. Means a lot!!!! See you soon. More 

Doylestown, PA
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 3 February 2014

Stayed at the Ace in late January for 5 days. The hotel itself has a funky atmosphere that has some appeal. The decor is definitely well thought out. The food and drinks are outstanding. But that's about it. I had pleasant stay but it was not without many problems, starting at check-in. The staff in the restaurant was great. The... More 

Helpful?
Thank Chris C
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the feedback Chris. Glad you enjoyed the food etc........but we're worried you didn't have the total experience we strive towards. Can you drop me a note......so we can follow up with you and learn more? rachelle.lester@acehotel.com More 

Denver, Colorado
Level Contributor
251 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 19 January 2014

Palm Springs is definitely fun, and the Ace stands out among many throw-back accommodations. It's big, but only 2 storied separate buildings. We found it at Conde Nast Traveler, and are very glad we spent New Years there. 2 pools, beautiful water, not heavily chlorinated, and open both early and late hours you want in a resort. Outdoor fireplaces near... More 

Helpful?
1 Thank SaraF742
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Sara. Hope you'll come back and see the changes underway. Glad you had a good time on NYE. Cheers!! More 

Rome, Italy
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 January 2014 via mobile

Nice & friendly but too expencive for the Quality of the rooms which are pretty old, from the '70 The bathroom is a shower plus toilette but the sink is in the bedroom, this means no privacy if u share your room For the amount they ask I expected a better Quality We payed 230$ for a double queen size

Helpful?
5 Thank MariacriistinaHeller
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for your feedback. It helps us. Hope you had fun. We do have many improvement projects going on. Hope you'll consider another visit. More 

Springboro, Ohio
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 13 January 2014

We have stayed at the Ace NYC a few times. We had been to Ace Palm Springs for drinks a couple of years ago. We decided to stay at Ace Palm Springs this time because of our great experiences. They did not disappoint. All of our time at the pool along with everything else made this a great trip. The... More 

Helpful?
3 Thank lushou
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks!!!! Glad you had a good one. Light on......all the time. More 

Washington, DC
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 11 January 2014

Three of us stayed in a room with two Queen beds for 3 nights over New Years weekend. The rooms are hipped-up Howard Johnson motel rooms, done well, with canvas wall coverings, comfy bedding, nice showers and amenities. The "no outside alcohol in your room" policy and the giant bottles of "mini-bar" booze on the sink counter for purchase at... More 

Helpful?
2 Thank DCMundo
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

We're glad you had a good time. Sorry about your experience with the Front Office......we'll ensure that never happens again. Thank you so much for your visit. Hope to see you again soon. More 

Reno, Nevada
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 January 2014

Ace is a really nice place with very friendly staff. The accommodations are comfortable and a refreshing change from the usual hotel-motel blah design. Also the most pet friendly hotel we've ever visited and we've been everywhere with our 14 year old lab. They even allow good dogs to hang out with you at the pool! Location is very convenient... More 

Helpful?
Thank Robbie2104
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Awesome!!!!! Big thanks for your visit. Lots a good things in motion here.........hope to see you soon. More 

Portland, Oregon
1 review
Reviewed 8 January 2014

Romantic weekend getaway, great place to stay for night time fires, interesting cool people willing to talk by the pool, excellent coffee and perhaps the most comfortable bed I have ever slept in. Laid back helpful staff, free bikes, fresh citrus growing on property.... we were in the hot tub talking about our next visit before we had even left.... More 

Helpful?
Thank James C
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you!!!!!!! More 

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Executive Suite (64)
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King Lounge Twin Room (41)
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King Patio Room (35)
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Patio Garden Room (41)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Palm Springs
Price Range: €191 - €440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#3 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#26 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel and Swim Club staff and other travellers.
10 questions
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Long Beach, California
Anchorage, Alaska
over a year ago
Bakersfield, California
over a year ago
Bakersfield, California
Auckland, New Zealand

See all questions (10)

Questions? Get answers from Ace Hotel and Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms with the fireplace patios are the best”
 of 5 bubbles 312karav, 14 Nov 2016 | Read review
“They work with you to choose the best room for your lifestyle.”
 of 5 bubbles lacreative, 9 Nov 2016 | Read review
“stay a while for the full experience”
 of 5 bubbles ChrisF119, 28 Oct 2016 | Read review
“Patio with fireplace.”
 of 5 bubbles vickyblinder, 28 Sep 2016 | Read review
“If you are going with friends or family, make sure someone books a patio with a fire place. It's a great meet up place for chilling out.”
 of 5 bubbles Ericasloth, 27 Sep 2016 | Read review
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