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Ace Hotel and Swim Club

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783 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Calgary, Canada
Reviewed 2 April 2014

We have to admit that this place is different and interesting - but there's a lot that isn't so great. Everything seems to be beat up and not very clean for one thing. Someone had left a room service tray outside our room before we checked in and it was still there the next afternoon. No one came to make...

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Helpful?
Thank Duncank60
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for your feedback. We do hope you'll consider another visit......we have many new exciting changes underway.

Atlanta, Georgia
Reviewed 28 March 2014

Like most of the reviews say, this is where the hipsters of LA come to vacation. For $300/night, the rooms were VERY disappointing. I felt dirty. When we check in we were told we were 'upgraded' to a poolside room. I was so happy to hear this. Well, this was obviously a sales technique that I guess she thought we...

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2Thank Karin K
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Karin......so sorry. Please email me at Rachelle.Lester@acehotel.com

Los Angeles, California
Reviewed 22 March 2014

I haven't actually stayed here (yet), so this review is for the pool & food. I always come here around Coachella time so the pool can get pretty packed on the weekends, but nothing too extreme. On weekdays, though, its much more manageable. View: The view of the desert mountains from the pool is really beautiful since the hotel is...

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Helpful?
Thank sarahhass
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Look forward to your next visit. Thanks for the above. Have many fun new things in the works!!!

Chester
Reviewed 22 March 2014

I stayed here with friends for three nights in February and had a fantastic time! We arrived late one Monday night and were immediately (and not exactly reluctantly!) roped into a game of bingo in the restaurant… why not?! You could argue the Ace is so hipster it hurts, but actually we found it to be a really friendly and...

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Helpful?
Thank Vicki P
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Vicki. We're glad you enjoyed.

New York City, New York
Reviewed 20 March 2014

I stayed here for two nights and while it was loud one of the nights, it was a fun place to stay. The staff are super nice and helpful and the pool is great. If you're concerned about it being loud, avoid the weekend. Weekdays have a great chill California vibe. I'd definitely stay again.

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Helpful?
Thank lv4488
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for taking the time to share. We do hope you'll make it out again!! Have a great weekend.

Boston
Reviewed 18 March 2014

We came to the property for a wedding. Let me start by saying that we are NOT hipsters. We are crunchy easterners with a child under the age of 1 who traveled with us. We were fully prepared to find ourselves wildly out of place and annoyed by the self-proclaimed hip-ness. We loved the Ace, and, I would say it's...

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Helpful?
3Thank BostonHannah
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Glad you enjoyed!!!! Hope you'll be back. Big thanks.

Boston, Massachusetts
Reviewed 8 March 2014

I can get beyond all of the hipster trying too hard but the thumping bass pool parties ALL DAY just feet from my room is too much. If you are looking for a relaxing hotel, avoid this place at all costs. It's incredibly loud with spartan rooms and not relaxing at all.

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Helpful?
4Thank Greg W
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Greg......thanks for sharing & connecting with me. Appreciate you taking the time.

Brooklyn
Reviewed 8 March 2014

Went in February to escape the winter in the East and it was amazing. Great staff, clean and simple rooms. Great outdoor fireplaces. The pool is a fun scene if a little noisy on the weekend. Easy drive-up parking. Food at the restaurant and pool is good.

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Helpful?
Thank bklynwanderer
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the note. Glad you could get away to PSP. Have an awesome week!!!!

Chicago, Illinois
Reviewed 4 March 2014

Don't hate me. I'm not a complainer. I'm extremely conflicted about this review. I want to give the Ace Hotel & Swim Club a five star review. So badly. I absolutely loved the charming little touches at every turn. In fact, this is the most Instagrammable hotel of all time. From funny messages on the tissue holder to the local...

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Helpful?
4Thank Bree S
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Bree. Thanks for your honest feedback. Want you to love us!!....and would love to connect to let you know that. Would you mind emailing me rachelle.lester@acehotel.com? Have some great changes in the works.......and we'll get you back to check it out.

Manzanita, Oregon
Reviewed 27 February 2014

Just a wonderful experience. Desperate for a mommma's getaway and some sun, I hightailed to the ace hotel and swim club. The rooms are just right, super clean, white crisp sheets, a well curated mini bar, and their signature robes are so soft and comfortable they make you wonder why you packed so much, when clearly the robe will be...

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Helpful?
Thank Miranda S
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Cheers Miranda!!!! Means a lot........and we're very pleased you enjoyed. Many good things underway....and hope to you see again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Palm Springs
Price Range: €198 - €463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#3 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#26 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel and Swim Club staff and other travellers.
10 questions
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Long Beach, California
Anchorage, Alaska
over a year ago
Bakersfield, California
over a year ago
Bakersfield, California
Auckland, New Zealand

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Questions? Get answers from Ace Hotel and Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No real need to get a private patio or fireplace w/all the common area options.”
 of 5 bubbles EasternTraveler1921, 27 Dec 2016 | Read review
“Incredible views! Dog-friendly! Gorgeous outdoor spaces. Hip and comfortable rooms!”
 of 5 bubbles B3823QSkatieh, 26 Dec 2016 | Read review
“Splurge on room 411 if you can - you won't regret it!”
 of 5 bubbles FoxyCoxyNyc, 19 Dec 2016 | Read review
“This hotel is 2 stories. I was downstairs and heard the people walking around upstairs for 2 nights.”
 of 5 bubbles RH1025, 12 Dec 2016 | Read review
“the rooms with the fireplace patios are the best”
 of 5 bubbles 312karav, 14 Nov 2016 | Read review
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