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Ace Hotel and Swim Club

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766 Reviews from our TripAdvisor Community

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There are newer reviews for Ace Hotel and Swim Club
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Showing 726: English reviews
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 April 2014

Ace is always my number one pick when I'm trying to find a hotel. I stayed at the hotel for Weekend 1 Coachella 2014 and had a pleasant stay. I stayed in a Patio room with a Fireplace which I strongly recommend - you can lay out in the sun in the privacy of your room, and at night when... More 

Helpful?
Thank felipe a
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for making ACE your HQ. Hope you enjoyed Coachella........ Big Thanks!!! ACE Team More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2014

I loved it. It's a great alternative to a standard hotel, but I'm a cheapskate and stingy with my five star ratings, so i knocked off a star for the prices, security and billing error (see the bottom of this post). What I really want to do is give four and a half stars... I stayed in one of their... More 

Helpful?
1 Thank RichGfromSF
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Gracias for taking the time. Really really appreciate you choosing ACE.......and your feedback. Hope to see you soon!!!!! More 

Portland, Oregon
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 April 2014

I stayed at the Ace Hotel and Swim Club in Palm Springs for a long weekend wedding in March, and it was a great time, but definitely a hipster paradise - if that's your thing. It's expensive all around, but if you're able and willing to pay to feel hip, this is your place. Having stayed at the Ace Portland... More 

Helpful?
2 Thank JetsetNick
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Nick. Massive respect & appreciation for taking the time to share your thoughts. We'll take them to heart and improve. Do hope you'll be back.........to PS........soon!! More 

San Diego, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 April 2014

My boyfriend and I stopped by to have dinner at the restaurant. We had been there once before after it had just opened, and it was a fun place, with ok food. This time the experience was so ridiculous that I could hardly believe it. The hostess/waitress with a long blonde braid was the rudest person I have ever encountered... More 

Helpful?
3 Thank Seejanewander
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Wow. Very sorry. That's not how we do things. We've shared your feedback with the team......and hope you'll come back to have a very different experience. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

This is by far my most favorite hotel. Ever. That's saying a lot, but it's a bit of a first love situation... I started going to Palm Springs with my boyfriend and this was the first place we stayed and immediately fell in love. I've since stayed in houses and other hotels, but nothing beats the simple, beautiful white buildings... More 

Helpful?
Thank Ken N
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Ken. Hope to see you back soon. More 

Calgary, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 April 2014

We have to admit that this place is different and interesting - but there's a lot that isn't so great. Everything seems to be beat up and not very clean for one thing. Someone had left a room service tray outside our room before we checked in and it was still there the next afternoon. No one came to make... More 

Helpful?
Thank Duncank60
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for your feedback. We do hope you'll consider another visit......we have many new exciting changes underway. More 

Atlanta, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 March 2014

Like most of the reviews say, this is where the hipsters of LA come to vacation. For $300/night, the rooms were VERY disappointing. I felt dirty. When we check in we were told we were 'upgraded' to a poolside room. I was so happy to hear this. Well, this was obviously a sales technique that I guess she thought we... More 

Helpful?
2 Thank Karin K
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Karin......so sorry. Please email me at Rachelle.Lester@acehotel.com More 

Los Angeles, California
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 March 2014

I haven't actually stayed here (yet), so this review is for the pool & food. I always come here around Coachella time so the pool can get pretty packed on the weekends, but nothing too extreme. On weekdays, though, its much more manageable. View: The view of the desert mountains from the pool is really beautiful since the hotel is... More 

Helpful?
Thank sarahhass
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Look forward to your next visit. Thanks for the above. Have many fun new things in the works!!! More 

Chester
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 March 2014

I stayed here with friends for three nights in February and had a fantastic time! We arrived late one Monday night and were immediately (and not exactly reluctantly!) roped into a game of bingo in the restaurant… why not?! You could argue the Ace is so hipster it hurts, but actually we found it to be a really friendly and... More 

Helpful?
Thank Vicki P
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Vicki. We're glad you enjoyed. More 

New York City, New York
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 March 2014 via mobile

I stayed here for two nights and while it was loud one of the nights, it was a fun place to stay. The staff are super nice and helpful and the pool is great. If you're concerned about it being loud, avoid the weekend. Weekdays have a great chill California vibe. I'd definitely stay again.

Helpful?
Thank lv4488
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for taking the time to share. We do hope you'll make it out again!! Have a great weekend. More 

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King Lounge Twin Room (41)
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Patio Garden Room (41)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Palm Springs
Price Range: €191 - €439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#3 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#26 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel and Swim Club staff and other travellers.
10 questions
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Long Beach, California
Anchorage, Alaska
over a year ago
Bakersfield, California
over a year ago
Bakersfield, California
Auckland, New Zealand

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Questions? Get answers from Ace Hotel and Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms with the fireplace patios are the best”
 of 5 bubbles 312karav, 14 Nov 2016 | Read review
“They work with you to choose the best room for your lifestyle.”
 of 5 bubbles lacreative, 9 Nov 2016 | Read review
“stay a while for the full experience”
 of 5 bubbles ChrisF119, 28 Oct 2016 | Read review
“Patio with fireplace.”
 of 5 bubbles vickyblinder, 28 Sep 2016 | Read review
“If you are going with friends or family, make sure someone books a patio with a fire place. It's a great meet up place for chilling out.”
 of 5 bubbles Ericasloth, 27 Sep 2016 | Read review
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