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Palm Mountain Resort & Spa

Traveller (296)
Room & Suite (233)
Pool & Beach (78)
About
Location
Cleanliness
Service
Value
The Palm Mountain Resort & Spa is an award-winning oasis in the heart of downtown Palm Springs, just 1 block from famed Palm Canyon Drive. Located just footsteps from all there is to see and do in downtown Palm Springs, the Palm Mountain is a short stroll to the Desert Art Museum, 40+ popular restaurants, unique shops, boutiques, galleries and the Spa Casino. At the Palm Mountain, there is little need for car rental – when you can walk to it all. Palm Springs Airport is a quick 5 minute drive from the hotel which provides complimentary airport shuttle service.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Business Centre with Internet Access
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mountain View
Family Resort
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
110Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
Reviews & more
544Reviews
609Photos
27Q+A
100Room tips
Traveller rating
  • 130
  • 214
  • 123
  • 42
  • 35
Time of year
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  • English
Popular mentions
+1
This is a very basic hotel in downtown Palm Springs. What gives it great credibility is the location and how well the hotel is kept up. The lobby and other common areas are lovely with the pool and surrounding area being exquisite. Rooms have good beds and pillows, as well as a
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Response from Wander04142085884, General Manager at Palm Mountain Resort & Spa
Responded 6 days ago
Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed and was delighted to hear about your experience with our hotel. Thank you again for taking the time to provide your feedback, as we truly appreciate knowing we created a memorable stay. Sincerely, Steve Boswell General Manager
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Excellent location, very convenient for access to film festival theatres, restaurants, cafes and retail. Recently refurbished rooms and reception area. Adequate parking. Friendly and efficient staff. Pleasant setting for the heated pool. Overall great value.
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Review collected in partnership with this hotel
Response from Wander04142085884, General Manager at Palm Mountain Resort & Spa
Responded 6 days ago
Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed and was delighted to hear about your experience with our hotel. Thank you again for taking the time to provide your feedback, as we truly appreciate knowing we created a memorable stay. Sincerely, Steve Boswell General Manager
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We had a really disappointing experience at this hotel. The pictures they use to showcase the property are not very accurate, the reality of the inside of the rooms is that things are pretty run down and bare bones. The furniture is old and chipped and amenities like cups, some
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Response from Wander04142085884, General Manager at Palm Mountain Resort & Spa
Responded 2 days ago
Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We truly appreciate your business. I had a chance to read the review that you recently completed and was concerned to hear about your experience with your guest room and our lack of attention to detail in this situation. Your comments have been discussed and our team is doing its best to prevent that problem in the future. I know that does not change your experience but I hope that you can feel confident that we heard your concern.  We are currently working on a refresh project to help bring our guest rooms up to date. If you would please reach out to me at 760-325-1301, I would like to further discuss the issues you experienced during your stay. Sincerely, Steve Boswell General Manager
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This resort was so noisy and it didn't quiet down till 4 am ! Great place if you don't want to sleep. Would of been quieter if we slept in our rental car in the parking lot. Would not recommend this resort if your interested in sleeping!
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Review collected in partnership with this hotel
Response from Wander04142085884, General Manager at Palm Mountain Resort & Spa
Responded 2 weeks ago
Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business. I had a chance to read the review that you recently completed and was concerned to hear about your experience with our hotel. We strive to accommodate our all of our guests and their needs, and I was disappointed to hear about the problems you encountered. Sincerely, Steve Boswell General Manager
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The other reviewers generally have this place right. The location is unbeatable for downtown Palm Springs, the Art Museum, and also the trailheads to hike the mountain. Parking is easy and the staff is friendly. The grounds are nicely kept. This is a very basic hotel. Do not
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Response from Wander04142085884, General Manager at Palm Mountain Resort & Spa
Responded 2 weeks ago
Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed and was delighted to hear about your experience with our hotel. Thank you again for taking the time to provide your feedback, as we truly appreciate knowing we created a memorable stay. Sincerely, Steve Boswell General Manager
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPalm Mountain Resort & Spa
The Premium King Room at the Palm Mountain Resort & Spa
Professional photo exclusively commissioned by TripAdvisorPalm Mountain Resort & Spa
The Premium King Room at the Palm Mountain Resort & Spa
Professional photo exclusively commissioned by TripAdvisorPalm Mountain Resort & Spa
The Premium Double Room at the Palm Mountain Resort & Spa
Professional photo exclusively commissioned by TripAdvisorPalm Mountain Resort & Spa
The Premium Double Room at the Palm Mountain Resort & Spa
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12345647
I am not a big fan of "continental breakfasts" so I rarely notice. I DO book a room with a microwave and fridge if at all possible; nice to sit on a balcony in the morning with your own coffee and breakfast eats. Also, there are tons of restaurants within easy walking distance.
1 vote
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Do they allow children?
Yes, but is is a quite, calm, relaxing pool. If the kids want to play, run around, splash, and be loud it might not be the best atmosphere for them.
0 votes
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Not sure. Call the hotel to check.
1 vote
How much is parking per night? Do I have to reserve a car parking space?
Parking is part of resort fee, an there is plenty of parking available
1 vote
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Are there safes in the rooms? Thank you!
Yes. The one in our room was in the closet and was taller than it was deep so we had to stack things on top of each other or on their sides to put in there, but plenty of room overall. Didn't fit a laptop though.
1 vote
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123456
"main floor rooms seem to be renovated and not as dated"
"Garden view at the back of the hotel was very quiet, and had a nice view."
"Book directly with hotel "
"Far from the pool"
"I personally prefer the second floor overlooking the pool area with a nice balcony and view of the mountains."
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PRICE RANGE
US$136 - US$336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm mountain hotel palm springspalm mountain resort and spa
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
122
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