We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The only nice part of this place was the lobby. everything else was terrible. No real parking, just "off-street" parking and limited at that. I ended up parking on the street itself. Stucco walls, inconveniently located ice machine, west facing room so in the afternoon...More
2 Thank Kevin L
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 1 February 2015
Thank you for the feedback regarding your recent stay at Palm Canyon Resort.
We are sorry to hear that you did not enjoy your stay and that you feel that the property is dilapidated. We are currently in the process of a multi-year renovation project...More
I must say I am shocked by the lack of upgrades and modernization of the resort. If you are looking for a place to simply enjoy the pool for a low cost and not enjoy the room accommodations, then this is probably your spot. Rooms...More
2 Thank Elect_nginear
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 22 January 2015
Thank you for your feedback regarding your recent stay at Palm Canyon Resort.
We are disheartened to hear that our property did not meet the expectations you have come to expect at our
properties but are glad to know that our staff provided the superior...More
Wife and I have been to Palm Canyon 3 times now and are planning to return soon. OK there is no denying that the property is a little tired, but the pool is great the location outstanding and the staff, well I wish all our...More
This is part of our timeshare with Diamond Resorts. Great staff and the one bedroom we used is quite spacious. We could even share with a couple more people in the living room. It would be good to add an armoire/drawer space for anyone sleeping...More
We stayed between 12/14-12/18/14. The outside and pool area were beautiful. No complaints. The room was a bit dated with some desperate need for repair. My feeling the room was stuck in the 80's. The carpet was dirty and sorta sticky. The couch was well...More
Response from Diamond R | Property representative |
Hi Nikki! The number of wristbands you will receive for the pool is dependent on your room type. The one bedroom allow for 4, the 2 bedroom allows for 6. We are requiring the use of wristbands until Labor day due to the... More
Hi Nikki! The number of wristbands you will receive for the pool is dependent on your room type. The one bedroom allow for 4, the 2 bedroom allows for 6. We are requiring the use of wristbands until Labor day due to the high occupancy during the summer season! Unfortunately, we cannot replace your wristband if it is lost.