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All reviews palm canyon basketball court timeshare presentation timeshare points living room family vacation nice resort indian canyons great pool one bedroom unit full kitchen fitness room minute drive pool side nice size large pool close to downtown
Great location and pool but rooms and service need updating....electric outlet needs replacing. ...WiFi was iffy. ...might get accosted to sit in on 90 minute presentation. ...older crowd. ..friendly staff.... uncomfortable beds....
Uncomfortable bed, coffee pot outlet doesn't work, vertical slats on slider broken so you can see through easily and we are on the main floor (4001) and they said they would come in on Thursday and clean our room in the never showed upMore
1 Thank Annette J
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 2 March 2015
Thank you for the feedback regarding your recent stay at Palm Canyon.
We are sorry to hear that you found our beds uncomfortable and are disappointed to hear about the problems you encountered with your outlet and the slats being broken on your slider, as...More
for what we paid it was a good resort, beautiful pool and mountains. Service at the front desk was inadequate and as we were told the place needs upgrading. The Diamond concierges were great. The activities were good. The bigger room was great. quiet and...More
The rooms are dated. One of the two elevators is broken and we are told it has been out of service for months. It took one full day and three calls to get a burned out light bulb replaced. We asked for help identifying local...More
Why were we there? Good question. We booked this as part of a Diamond Resorts "Sampler" package that we paid over $2000.00 for 1.5 years ago. What a mistake! First, we ended up having to use all of the nights in a row due to...More
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded 26 February 2015
It is with deep regret and sadness to read that your stay here at Palm Canyon Resort did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest that stays with us, and it is very concerning...More
Response from Diamond R | Property representative |
Hi Nikki! The number of wristbands you will receive for the pool is dependent on your room type. The one bedroom allow for 4, the 2 bedroom allows for 6. We are requiring the use of wristbands until Labor day due to the... More
Hi Nikki! The number of wristbands you will receive for the pool is dependent on your room type. The one bedroom allow for 4, the 2 bedroom allows for 6. We are requiring the use of wristbands until Labor day due to the high occupancy during the summer season! Unfortunately, we cannot replace your wristband if it is lost.