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Renaissance Palm Springs Hotel

1,656 reviews
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Traveller (691)
Room & Suite (151)
Pool & Beach (101)
Overview
  • Excellent39%
  • Very good34%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“date restaurant”(19 reviews)
“pool area”(177 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Renaissance Palm Springs Hotel
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,656)Write a Review
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1,566 results
Traveller rating
576
530
262
113
85
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LanguageEnglish
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576
530
262
113
85
Show reviews that mention
All reviewsdate restaurantpool areaconvention centerupgraded to a junior suiteself parkinglobby barfree shuttlelarge hotelhotel is beautifullarge poolgreat poolwalking distance to downtownfire pitlounge chairspalm desertpalm canyon driveresort fee
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1 - 5 of 1,566 reviews
Reviewed yesterday

As a hotel resident I realize that everything cannot be perfect; however I expect that Marriott + Renaissance will have decent standards and that management will respond to guest communications! Some of the issues include, and not limited to: - Internet was challenging (picture attached)....More

Thank Thomas A
Reviewed 4 days ago via mobile

All of the staff are very warm and welcoming! You don’t walk past a single staff member that doesn’t greet you and they are all smiling. The hotel is beautifully decorated and very clean. I am pregnant and typically toss and turn at night but...More

Thank kbrooks24
Reviewed 1 week ago via mobile

Renaissance Palm Springs is a nice property, with clean and comfortable rooms, a nice pool and right in downtown PS. Valet parking $26, self parking $16. Old elevators need an upgrade. I paid $96 a night using secret deal on Priceline. I’m not a Marriot...More

Thank Vicente R
Response from Rochelle C, Executive Office at Renaissance Palm Springs HotelResponded 1 week ago

VicenteR, Thank you for taking the time to give us your feedback. Regarding parking rates, as you will note we do not charge a Resort Fee that is customary in most hotels. Regarding the Your Choice Program you refer to regarding the cleaning of the...More

Reviewed 2 weeks ago

We came late on Christmas eve after long flight and drive from LA with kids. Hotel was apparently over booked. Most of the personnel was probably away celebrating (judging by the quality of service we got). We had suite reservation. Instead we got a room...More

Thank alisa670
Response from Rochelle C, Executive Office at Renaissance Palm Springs HotelResponded 1 week ago

alisa670 Thank you for taking the time to give us your feedback. Please accept our apologies for the inconveniences you experienced during your stay. We have discussed the opportunities presented and the necessary changes have been made. The Renaissance Palm Springs

Reviewed 3 weeks ago via mobile

The Renaissance Palm Springs California is a beautiful property with a magnificent pool, fabulous mountains surrounding the area and an extremely accommodating staff. The hotel is walking distance to town and right near a casino. It is only 1 1/2 miles from the airport. Would...More

1  Thank Helene P
Response from Jackie C, Front Office Manager at Renaissance Palm Springs HotelResponded 2 weeks ago

Thank you for the 5 Star Review! We are thrilled to hear that you have enjoyed your stay with us, we look forward to your next visit.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$172 - US$550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Palm Springs
#8 Business Hotel in Palm Springs
#9 Luxury Hotel in Palm Springs
#29 Romantic Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Palm Springs
#8 Business Hotel in Palm Springs
#9 Luxury Hotel in Palm Springs
#29 Romantic Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (691)
Room & Suite (151)
Pool & Beach (101)
Dining (24)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
johnguarino509
22 January 2018|
AnswerShow all 2 answers
Response from Rochelle C | Property representative |
No - we do not have room number 1002
1
Vote
johnguarino509
22 January 2018|
AnswerShow all 3 answers
Response from Rochelle C | Property representative |
Yes we do use key cards and our rooms have numbers.
1
Vote
Nancy L
15 January 2018|
AnswerShow all 3 answers
Response from Rory P | Property representative |
Hi Nancy, That piece is from the Phillips Collection.
0
Votes
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Room Tips
"Travelers, Choose another hotel for a great room!"
Read review
"don't visit during holidays"
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"Mountain views are amazing"
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"Select a room that does not face the pool courtyard if you want quiet (but you won't bet a balcony)."
Read review
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