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The Hacienda at Warm Sands

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The Hacienda at Warm Sands
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396 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Santa Rosa, California
Reviewed 5 January 2017

Just experienced our first stay at the Hacienda. It was excellent in every way. The staff is professional and welcoming. We met amazing people and enjoyed great food the entire week. This is our go-to resort in Palm Springs.

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Helpful?
1Thank Greg M
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Greg - the entire staff is happy to know of your experience while at The Hacienda at Warm Sands. We will never stop trying to find ways on how to make your next stay even better!

Reviewed 5 January 2017

Return to this great property every year...my go-to hotel in PS. Could not be more comfortable, clean, convenient, with spacious rooms. Attention when you need it, and peace\quiet for R&R. Amazing mountain views, perfect pool temperature, nice breakfast, healthy lunch served to you at the pool....I can't ask for anything more.

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2Thank Frederick D
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Thank you Fred! We always strive to provide the best "Hacienda Style" attention to every detail. We look forward to welcoming you back for many more years.

Hurst, Texas
Reviewed 6 December 2016

Top notch service. Rooms are great with kitchens. All rooms are pool side. Two pools available. Highly recommend. Easy to find and close to the strip and the airport. Friendly staff. Breakfast and lunch included.

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3Thank Scott B
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Scott, Thank you for taking the time to share your experience with other potential visitors of The Hacienda at Warm Sands. It was a pleasure to have you stay with us and we hope to welcome you back again soon.

Reviewed 6 December 2016 via mobile

Took off for the long Thanksgiving weekend in Palm Springs.We wanted to stay somewhere special and where we would have the best weekend away at a resort with the amenities, care, service and staff second to none. That meant the Hacienda. Everything was excellent. From the arrival to checkout the staff was the best. The resort is beautiful. Everything u...

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Helpful?
3Thank Giantsfan007
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Thank you for taking the time to share your experience. It was effortless and a privilege to have you stay with us. I'm happy you were pleased with the flowers and champagne you had arranged to be in your unit prior to arrival. No better way than to toast the start of your vacation by our outdoor fireplace as the...

Dallas, Texas
Reviewed 17 November 2016

We arrived early (11:00 AM) and our room was ready. Immediately it was obvious that they pay attention to detail. Our room was well decorated, comfortable and clean. We were surprised to find a basket of snacks and drinks with our names on it. They had everything we needed and more including robes, corkscrew, quality bath products, large dvd movie...

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Helpful?
3Thank firstworldproblems58
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Thank you so much for taking the time to share your experience with potential guests of the Hacienda at Warm Sands. We always strive to accommodate early arrivals and happy to hear you were pleased with the service, atmosphere and amenities we provided. We hope to be spoiling you even more upon your return.

Weatherford, Texas
Reviewed 15 November 2016

This place was wonderful. I'm not sure there is anything that I can say that has not already been said. Our room was prefect, clean as a pin upon entering and then every day after the guys came in to clean the room, it was back to prefect. The staff is on top of everything, always there to help but...

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3Thank tripletex
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

It is such an amazing honor to know so many of our guest choose The Hacienda at Warm Sands for special events such as yours. We are privileged to have been a part of your special event and hope you many (more) happy years ahead.

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
3 helpful votes
Reviewed 14 November 2016 via mobile

Where to begin? From the minute of our arrival until our point of departure five days later we wallowed in this oasis in the desert. We arrived after the office had closed so were instructed to use the lockbox to retrieve our keys which worked out fine coming in on a Friday night from an LAX arrival from NY. The...

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3Thank A TripAdvisor Member
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Thank you so much for taking the time to share your experience. We always try to find ways to offer our guests reasons not to leave The Hacienda at Warm Sands. Our environment is such you can relax poolside all day or explore activities off-site knowing one of our two pools will be awaiting your return.

Chicago, Illinois
Reviewed 9 November 2016

Excellent service. Beautiful rooms. The grounds are well maintained, particularly on Tuesday mornings when the gardeners show up. That is the time to definitely have plans off site because they make a lot of noise. Had some great conversations with other guests. This was our fourth stay at the Hacienda this year and we will keep going back.

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3Thank john w
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Thank you so much for your continued patronage. We always welcome your return and look for ways to make your next stay at The Hacienda at Warm Sands even better!

West Hollywood, California, United States
Reviewed 7 November 2016

As normal (!), we arrrived to personalized embroidered pillows on the bed, a perfectly cleaned apartment, a pile of sweet smelling extra towels, and a warm pool 15 feet from our door.. Oh .. and jacuzzi and fireplace on a manicured patio, lush and inviting. Not going to go on with this but this is a home, not a hotel....

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Helpful?
3Thank Jim L
Steve S, General Manager at The Hacienda at Warm Sands, responded to this review

Thank you for sharing your experiences while at The Hacienda at Warm Sands with other travelers. All the suites are perfectly situated around one of the two pools so everyone can feel right at home. As for your custom pillows....they will always be ready for you upon your return!

Kenner, Louisiana
Reviewed 20 October 2016

The finest quality you can imagine. every detail imageable is taken care of. Ask and the staff will be there in a minute. Even before I would ask they would be on top of it. You will never go wrong staying at the Hacienda.

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3Thank wduet337

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A small super-deluxe resort with a gay male clientele. All suites (500 to 850 sq. ft.) except for one room. Two pools, fireplaces, plantation shutters, plush linens and personal service. A staff to guest room ratio of one-to-one. Breathtaking mountain views and quiet location. Expanded continental breakfast and catered lunch included in rates. In-suite massage services arranged. ... more   less 

Additional Information about The Hacienda at Warm Sands

Address: 586 S Warm Sands Dr, Palm Springs, CA 92264-7633
Region: United States > California > California Desert > Palm Springs
Price Range: €231 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hacienda at Warm Sands 5*
Number of rooms: 10
Also Known As:
The Hacienda At Warm Sands Hotel Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Hacienda at Warm Sands staff and other travellers.
2 questions
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Sugar land, United States
2 months ago
Dallas, Texas
over a year ago

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Questions? Get answers from The Hacienda at Warm Sands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in two and visited two others that friends stayed in. They are all excellent.”
 of 5 bubbles P3535SKchristopherm, 13 Mar 2017 | Read review
“All rooms are great. We chose the largest room for more of an apartment feel.”
 of 5 bubbles Buzz_and_Mark, 22 Feb 2017 | Read review
“We had the smallest room--300 sq. ft. which was perfect for 2 people. Check the web site HACIENDA AT WARM SANDS in Palm Springs.”
 of 5 bubbles RogerT1332, 16 Feb 2017 | Read review
“Booking ahead is essential”
 of 5 bubbles nathansG7104WH, 15 Feb 2017 | Read review
“There are only 5 rooms around each of the two pools; all are excellent; all are quiet.”
 of 5 bubbles 871rc, 24 Jan 2017 | Read review
5 of 5