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Embassy Suites by Hilton Hotel Palm Desert

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842 Reviews from our TripAdvisor Community

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Showing 833: English reviews
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Hacienda Heights, California, United States
Reviewed 3 days ago NEW

We enjoyed the property. The food was very good, service was excellent. The bed was excellent. The property is in need of further renovation--pool, walkways, parking pavement--and the sofa bed was VERY uncomfortable.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Anna M
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Dear Anna M Thank you for your feedback. You will be happy to hear that all the items you mentioned are in line for renovation. Thank you again for staying with us.

New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Good Location especially if you don't have a car. Very friendly courteous staff. Very quick attention to a couple of minor problems. Hot breakfast was a nice addition. Very good sized pool. Very comfortable

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Crus0eR
About Hotel's Favourite Review
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you! We appreciate your great comments. We hope to see you again.

Mission Viejo, California
Reviewed 3 days ago NEW

We were scheduled for a two night stay but canceled the second night because of a myriad of issues. (1) cigarette burns in the carpet of a "no smoking" room (2) Missing knobs on cabinets (3) wood rot on vertical six by sixes holding up balcony (4) very poor bartender that handled the olives bare handed for a martini and...

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Helpful?
Thank William B
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Dear William B. Thank you for your feedback. We are so very sorry that your experience was not what you have come to expect of the Embassy Suites Brand. We will take your concerns and address them accordingly. Thank you again for your feedback and we hope you will try us in the future.

San Diego, California
Reviewed 3 days ago NEWvia mobile

I stayed here for a weekend during a guys trip to the desert. This hotel doesn't look like your typical Embassy Suites on the outside. The usual open center area of the hotel is actually open air and the pool is there. There are lots of grassy areas with chairs and a bar / dining area on one end. This...

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Helpful?
Thank Josh R
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you Josh R for the great review of our hotel and our service! Thank you for acknowledging Daniel and our staff for the great service they provided for you! We appreciate your loyalty and we hope to welcome you back. Thank you again.

Reviewed 4 days ago NEW

Our stay was great and this hotel is convenient when attending the Indian Wells tournament. Staff is so helpful, friendly & accommodating -- really, everyone was wonderful...thank you! Yummy breakfast every morning and a nice happy hour every evening were great ways to start and end each day. Rooms are quiet, clean & spacious. Shuttle buses to the tennis gardens...

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Helpful?
Thank ImOV66
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you ImOV66 for your feedback. We appreciate your comments and we are definitely looking into improving our tennis courts. Thank you for mentioning all the positive things about our property and our staff. We hope to see you soon.

Idaho Falls, Idaho
Reviewed 6 days ago NEWvia mobile

Great hotel for attending Indian Wells Tennis Tournament. Shuttle bus to venue was very convenient and close by. Hotel staff was friendly and breakfast was good. A few property issues (tennis court lights not working, ice machines not working). Room was nice and recently upgraded. Overall, great stay!

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Helpful?
Thank Ron F
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you for your feedback! We are working on the things you mentioned that were not working. We look forward to welcoming you back in the near future.

Monument, Colorado
Reviewed 1 week ago NEW

This facility is pleasant. The pool area is pleasant. Some of the post that hold up the decking to the 2nd & 3rd floor decks are in need of repair. They are rotting away. The rooms are basic & the air conditioning blows on you head in the bedroom. Some guests would prop their door open with a book to...

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Helpful?
Thank RASBERRY1947
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Dear Rasberry1947 Thank you so much for your detailed feedback. We appreciate our guests letting us know their concerns giving us the opportunity to improve our product and service. We have shared your concerns among our team and we assure you we will improve on those items. Thank you again and we look forward to welcoming you back in the...

Burien, Washington
Reviewed 1 week ago via mobile

Nice and clean staff is nice friendly very good breakfast made to order omelette always helpful at breakfast the bus picks you up and you off at Indian wells tennis also has a return bus make sure you have your room key for the bus

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Helpful?
Thank robviafore
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you for your positive feedback! We hope you will stay with us in the near future!

Fountain Valley, California
Reviewed 1 week ago

Always have a great stay here. Complimentary breakfast has been upgraded since we were here last. More items to choose from and bigger dining area. Much improved - well done! They also have tennis courts on site which we love (first come, first served) They also have online check in now which was great and convenient. As always the employees...

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Helpful?
Thank pratts81
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you Pratts81 for your positive feedback! I've shared your comments with our team. We look forward to welcoming you back in the future.

Craig, United States
Reviewed 1 week ago

we were put in this place for one night stay by our travel agent. It's not your typical Embassy Suites. the rooms are rundown, but the common areas like breakfast area and lobby are remodeled and nice. Luckily we arrived late and left early because there's nothing to do at this place. they have a pool and hot tub and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeff B
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Dear Jeff B Thank you for your feedback regarding your recent stay with us. We always welcome feedback and improve our product and service as a direct result. We appreciate your time. We hope to welcome you in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Palm Desert

Address: 74-700 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: €88 - €349 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Hotel Palm Desert 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites
Hotel Style:
#8 Top resorts Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Palm Desert staff and other travellers.
11 questions
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Vista, California
Vista, California
10 months ago
Olympia, Washington
over a year ago

See all questions (11)

Questions? Get answers from Embassy Suites by Hilton Hotel Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another embassy suites”
 of 5 bubbles F1670LRwilliamb, 23 Mar 2017 | Read review
“Third floor would be quietest.”
 of 5 bubbles frostywis, 11 Mar 2017 | Read review
“top floors are quieter and easily accessible by elevators”
 of 5 bubbles TheresaZ_11, 7 Feb 2017 | Read review
“Upper floors are preferable due to noise in the area.”
 of 5 bubbles DiverDaveMinneapolis, 30 Jan 2017 | Read review
“Don't stay in a room on the ground floor.”
 of 5 bubbles 235JB235, 29 Jan 2017 | Read review
5 of 5