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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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430 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Laguna Niguel, California
Reviewed 20 August 2014

This hotel is centrally located to sights from Palm Springs to Indio. It is close to the UCSB university Palm Springs campus. Located on Highway 111, it is close to restaurants and stores. The rooms were clean with typical HE beds and pillows. The breakfast area was clean too. They had a wide selection of items.

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Helpful?
Thank Debbie W
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Debbie W, We really appreciate your review of the Holiday Inn Express Palm Desert; Comments like yours on the location, service, and convenience experienced at our hotel highlights our goal in ensuring valued guests have an exceptional stay. We hope you’ll have an opportunity to return for another visit in the future. Thank you again. ~Luis

San Francisco, California
Reviewed 17 August 2014

Just to shere my stay at holiday inn express . Was as enjoyable the room as clean and spacious. Nice breakfast.. And also the front desk person by the name Daniel. Hewas very kind and courteous. I had some questions regarding the hotel and area And Daniel very politely answered the needs that had.. Special Thanks To Daniel....

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1Thank Mayer l
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Mayer I, Thank you for your feedback! It is great to hear comments like yours about Daniel, he is true asset to our team. Hope to have you visit us again soon!~Luis

Reviewed 10 August 2014 via mobile

I've stayed here several times over the past several years and have never been disappointed. Summer rates are among the best in the area and the rooms can't be beat for cleanliness, comfort, and amenities. Yeah, the vanity sink area might not rival that at the Ritz-Carlton Dana Point, but there is ample floor and desk space for those who...

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Helpful?
Thank BrianMillerSantee
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Brian MillerSantee, Thank you for the outstanding review. We couldn't have said it better !!!! again, THANK YOU !!! ~Luis

Glendale, AZ
Reviewed 30 July 2014

In town for a busy work weekend, hubby and I wanted a good, clean place at a decent rate, a place we could get a couple good night’s rest, a place convenient to where our business event was being held, and a location that had a decent amount of restaurant choices within a reasonably short distance. Overall, this Holiday Inn...

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2Thank LuvScuba
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Luvscuba, Thank you for staying with us and leaving a detailed review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are in...

Brussels, Belgium
Reviewed 24 July 2014

Sorry, Holiday Inn Express, but you looked tired and worn. That doesn't mean everything was negative ! We checked in early on a Sunday morning and could go to our room immediately. That of course is always nice. The room on the 2nd floor was OK, with 2 doubles, a table with 2 chairs (not often found in hotels/motels !!!...

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Helpful?
Thank dezdemona
IHGCare, Guest Relations Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear dezdemona, Thank you for staying with us and providing us with your valuable feedback. We're sorry you were fully satisfied with your stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a...

Downey, California
Reviewed 22 July 2014

The hotel was very clean and the room was comfortable. Breakfast was good and it was not cheap breakfast. It offered variety of breakfast. Swimming pool was smaller than we expected. But clean and comfortable room and hearty breakfast. It was a wonderful place to stay overnight. It is not a five star hotel but this place exceeded my expectation....

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Helpful?
Thank Judy1120
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Judy1120, Our staff thanks you for the kind words. We do our best to make travelers feel at home while staying with us and we appreciate it when a guest takes the time to thank us for our efforts. Again, thank you for your review and we really look forward to serving you again.~Luis

Reviewed 7 July 2014

Great stay this weekend. Staff are all very friendly. Had an opportunity to meet the mgrs on site ( Lupe & Luis) who extremely attentive with their guest. Front desk receptionist extremely friendly ( gabby). Will definitely stay there again!

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Thank Lizzie21723
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Lizzie 21723, Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. I will be sure to share your experience with Lupe and Gabby, they will be delighted that their efforts had such a positive impact on your visit with us.~Luis

Reviewed 6 July 2014

The staff (Daniel) was very helpful and considerate. We had come into town for a family emergency with no reservation. Daniel made sure we got the best rate and was of great assistance to us. The room was nice - clean and the beds were comfortable. We appreciate the great service. Thanks.

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Thank Shellie C
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Shellie C, Thank you for your five points review !!. We are very proud of Daniel and our entire staff, Each of them have advanced education in “WOW!” and like nothing more than seeing our guests leave very satisfied. ~Luis

United Kingdom
Reviewed 3 July 2014

The desk staff are lovely and helpful. The rooms are old fashioned with a small wash basin situated outside the bathroom in a cramped area with little space to put toiletries. The furniture seemed somewhat 'tired' too. Our room was situated on the pool side of the hotel and we were kept awake by pool users until quite late as...

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Helpful?
Thank C P
IHGCare, Guest Relations Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear C P, Thank you for taking the time write a review about our hotel. I am glad that we were able to meet your expectations when it comes to our hotel staff. It is regrettable that you did not fully enjoy your recent stay with us because of the noise levels you have experienced and the internet service provided....

St.Gallen
Reviewed 29 June 2014

Enjoyed our stay - staff was very friendly, place was clean and quite! Standard room is comfortable and exceptional large. Breakfast as usual - not spectacular bet sufficient. Small pool for the beig heat, but ok for quickly "cooling down" - outside temperture was 129°F

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Thank Anthony W
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Anthony W, Thank you for taking the time to review our hotel on Trip Advisor. We are delighted that your stay with the Holiday Inn Express Palm Desert was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: €86 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travellers.
2 questions
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Los Angeles, California
5 months ago

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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from lobby and elevator”
 of 5 bubbles food_nut, 19 Jan 2017 | Read review
“Any hotel - stay on the top floor to avoid people jumping on your head at night!”
 of 5 bubbles TYLERJOE, 17 Jan 2017 | Read review
“2nd floor or above, all rooms have balcony's!”
 of 5 bubbles VKK69, 17 Jan 2017 | Read review
“ask for one that's been renovated”
 of 5 bubbles nanag70, 3 Jan 2017 | Read review
“About 12 minutes from 10 Fwy if time matters to you.”
 of 5 bubbles cforfar, 3 Jan 2017 | Read review
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