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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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448 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 417: English reviews
Oliver, Canada
Reviewed 12 January 2015

We had a wonderful stay. The staff were exceptional , friendly, professional, and couldn't t do enough for us. Daniel was very helpful. We stayed for 11 nights. The breakfast was great with many choices. The workout room was small but adaquet. We had a room with 2 double beds and a balcony overlooking the pool. We used the laundry...

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Helpful?
1Thank Robin C
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Robin C, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations and we thank you for recognizing Daniel. We look forward to welcoming you back to our hotel, ~Luis

San Diego, California
Reviewed 12 January 2015

i have reviewed this hotel before but feel that it it noteworthy to review it again. Daniel the reservationist treats us like royalty. He make sure our room is in a quiet location. He assists us in acquiring the best rate. The breakfast here is great for us. Hard liked eggs yogurt good bread and muffin selections , fresh scrambled...

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Helpful?
Thank Pookeygirl
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Helayne V, Thank you for your great review. As a top contributor and obvious frequent traveler we appreciate your “stamp of approval” We are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis

Oklahoma City, OK
Reviewed 12 January 2015

Stayed here for two nights while visiting family in the area. This location was much more affordable than the one in Palm Springs proper and we didn't mind the quick 10-15 min drive. The property is older, but the place is clean. Our bathroom had been recently re-caulked and there was no gross mold or mildew growing on any surface....

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Helpful?
Thank apfulk
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear apfulk, We really appreciate your review of the Holiday Inn Express Palm Desert; Comments like yours on the location, service, and breakfast experienced at our hotel highlights our goal in ensuring valued guests have an exceptional stay. We hope you’ll have an opportunity to return for another visit in the future. Thank you again. ~Luis

Nashville, Tennessee
Reviewed 3 January 2015

The hotel is just average when compared to some of the newer HI Express properties around the country. The A/C unit is very loud and the walls are very thin. However, the property is clean and the staff friendly but the property is dated and in need of an upgrade. Upon arrival, we were greeted by Daniel P. at the...

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Helpful?
1Thank Eric Q
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Eric Q, Thank you for taking the time to review our hotel. Although the hotel is almost 30 years old we work very hard to ensure our facilities and service are clean, superior and comfortable! . We really appreciate your kind words about Daniel. Happy New Year!!~Luis.

California
Reviewed 1 January 2015

We arrived late one night and stayed just the one night. The hotel was clean, the price was right ($90.99) and very convenient. Free wifi, fresh feeling room (no nasty bed spreads...just white duvet, sheets, and pillow cases). The front desk was very friendly. Breakfast was very busy, and they ran out of pancakes and eggs, but I really didn't...

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Helpful?
1Thank N R
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear NancyJVR, Thank you for staying with us, we are deeply sorry for any inconvenience you have experienced. We take all comments into consideration and welcome any opportunity to improve. We hope that you will come again and try our delicious breakfast, you will not be disappointed! ~Luis

San Francisco, California
Reviewed 20 December 2014

I came in last minute with high expectations and was happily surprised with superior service. Cudos to Daniel at the front desk who passionately took care of my every need. I would not hesitate to return and would recommend everyone to deal with Daniel directly. Most appreciated!

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Thank Bull0080
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Mary K, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations and we thank you for recognizing Daniel. We look forward to welcoming you back to our hotel, Thank you again for the fantastic five points review!~Luis

Cleveland, Ohio, United States
Reviewed 16 December 2014

Now I know we weren't staying at the Ritz. You would have never known that by treatment we received from all of the staff. I booked 2 rooms one for me and one for my brother and sister-in-law From the first encounter with the front desk, the staff in general went out of their way to make sure you were...

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Helpful?
1Thank Ric S
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Ric S, Thank you for your five points review. We work really hard at allowing only those “Called to service” to practice their skills at the Holiday Inn Express Palm Desert. Each of them have advanced degrees in “WOW!” Thank you for recognizing their efforts! See you soon.!~Luis

Buenos Aires, Argentina
Reviewed 12 December 2014

I chose this hotel for the obvious reasons: I expected a comfortable room, with a good working space and a good breakfast, which are the trademarks of a HI Express. Well, I did get the usual good breakfast. However, that was it. The property needs URGENT updating (though the 70s motif wallpaper is cute). First of all the AC/heating system...

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Helpful?
Thank gmokatz
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear gmokatz, I am sorry to hear your expectations were not met and we fell short in providing you with an exceptional stay. Thank you for your feedback.~Luis

Camarillo, California
Reviewed 8 December 2014

Just right for our one-night -4 of us in the King Suite. Hotel felt bigger than it is with the airy feeling & lots of shaded patio areas. Hotel was VERY clean and the staff were so freindly and professional. Let us check in 2 hours early and check out one-hour late. Pool fun the the kids. Great location, walking...

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Helpful?
1Thank newdiet
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear newdiet, Our staff thanks you for the perfect five points review, We do our best to make travelers feel at home while staying with us and we appreciate it when a guest takes the time to thank us for our efforts. Again, thank you for your great review and we really look forward to serving you again.~Luis

Kamloops, British Columbia, Canada
Reviewed 2 December 2014

Enjoyed our stay at the Holiday Inn Express in Palm Springs. The morning breakfast was great with a nice variety of foods. Stay was very friendly. The location was great. The only negative thing I can comment on was the old carpets. They were clean but a bit out dated. Room was nice & big.

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Thank VVenables
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear VVenables, Thank you for choosing to stay with us while visiting the Palm Springs/Palm Desert area, and for your five points review. We are delighted that you enjoyed the hotel cleanliness and the complimentary breakfast. You will be happy to know that the carpet in some areas of the hotel will be replaced along with some other capital expenses...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260-3803
Region: United States > California > California Desert > Palm Desert
Price Range: €79 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travellers.
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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid-hallway away from the ice machine and elevator. Any floor or wing.”
Jema_T_12, 30 Mar 2017 | Read review
“Pool view- get one further down the corridor. Ours overlooked a pump area and it was loud. Too loud to sit on the balcony.”
F4899XPmaryr, 23 Mar 2017 | Read review
“Try to book a room facing the pool as we faced the highway and it could get a little noisey”
101karinf, 10 Mar 2017 | Read review
“Choose a room away from lobby and elevator”
food_nut, 19 Jan 2017 | Read review
“Any hotel - stay on the top floor to avoid people jumping on your head at night!”
TYLERJOE, 17 Jan 2017 | Read review
5 of 5