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Holiday Inn Express Palm Desert, an IHG Hotel

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74675 Highway 111, Palm Desert, Greater Palm Springs, CA 92260
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Traveller (133)
Room & Suite (81)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Palm Desert, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 24 hotels in Palm Desert
Location
Cleanliness
Service
Value
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish
536Reviews8Q+A100Room tips

Reviews
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Nathan wrote a review Aug 2022
High Desert11 contributions1 helpful vote
+1
Nice hotel right on HWY 111. The beds were more comfy than most and the balcony room was large. They keep things clean in the common areas but could do a bit more cleaning in the rooms: mold in the bathroom and wallpaper is bubbled in many places. The staff was friendly while the pool was inviting and offered some shaded areas. Very good breakfast and love those Cinnamon Rolls.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BrianMillerSantee wrote a review Aug 2022
144 contributions41 helpful votes
Witnessed two 300+lb women swimming and drinking numerous beers for 4+ hours without getting out of the pool even once. No way they didn’t pee in the pool numerous times. Twice heard retching sounds and saw what may be vomit stream down as they finally exited long after pool hours ended. Make sure to ask when pool was cleaned after night of August 03.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mike P. wrote a review Jun 2022
Idaho4 contributions1 helpful vote
Nice location relative to things to do locally. Clean basic rooms, superior service and staff. Felt safe and the rooms were clean. They provide a breakfast and fresh cinnamon rolls daily. A really good value.
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Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kathy P wrote a review May 2022
Grass Valley, California68 contributions21 helpful votes
What a beautiful room!! And a very nice facility and delightful staff. It is very clean, quiet, the bedding is high quality, It has everything we need. It is also very close to excellent restaurant choices. I would definitely stay her again.
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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calady50 wrote a review Apr 2022
san diego42 contributions17 helpful votes
We have been staying @ this hotel for years but was our first trip since covid. We've never had a problem before and was happy to get an early checkin. However, the room view as another reviewer mentioned was awful. Then the remote didn't work, the carpet made our feet dirty, lots of banging doors and my friend banged his shin on the bedframe and be4 checking out, I gashed my leg on it:( We had a room with 2 queen beds and I dont' see how more than 2 people could fit as small. Plus the AC blows right on the 2nd bed. The breakfast and pool were the highlights as neither too crowded for spring break.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Road769244 wrote a review Mar 2022
Bellingham, Washington35 contributions8 helpful votes
I had to stay here unexpectedly after blowing out 2 tires on a wind-blown spike strip at a border patrol checkpoint. It was a lot nicer than the budget hotels I had been staying at. It was night time and I was glad to not be scared while getting my stuff from my car to the room. It cost twice as much as the budget hotels but I had a hard time finding a room at the last minute and the border patrol guys gave me a form to fill out to get reimbursed for the expense. I loved staying at a nicer place than the budget places, it felt luxurious.
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Room Tip: I didn't care which room I got as long as there was an elevator if it wasn't on the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Heather S wrote a review Mar 2022
1 contribution1 helpful vote
We are here right now and I am disguested and disappointed with this hotel. We are in room 233 and when we got into the room, the first thing we noticed was that the carpet floor was soppy wet and then when we walked from the wet carpet onto the tile, it left dirty footprints because the carpet is so filthy. I will not let my children walk around without shoes. The tile is not even clean and is sticky when you walk across it. I'd hoped the balcony would make up for it but it is the worst view I have ever seen, looking into a run down utility area and what looks like an electrical substation over the fence, complete with rotting random boards that look like they've been laying there for years. After we got in the bed, the fridge started making this horrendous noise. Reservation for 3 people, but only 2 towels for the bath. They don't give you those little shampoo bottles, and instead have shampoo dispensers stuck to the shower wall, and of course ours is not only caked about with old shampoo that wasn't cleaned off, but after I cleaned it off, it was totally clogged, so I didn't even get to wash my hair good. Lots of things about the room look dated, like the door handles that have little tinges of rust, and the fire/sprinkler on the bathroom wall that is rusting through the thick layers of paint. There were many things that weren't clean to standard, with crumbs and hairs in the corners. I am sad we wasted a day here, and even though we have reservations for another day, I'm considering abandoning the 2nd day reservation to stay elsewhere. We have checked the coffee 3 times since getting here, and not once was the coffee in the lobby hot. I am not usually a complainer, and this is only about the 2nd hotel review I've ever left.
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Date of stay: March 2022
Value
Location
Service
Room Tip: Ask for a pool facing balcony, as there are other balconys with horrible view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Palm Desert, an IHG Hotel
Responded 18 Mar 2022
Hi I2373OHheathers, Thank you for making us part of your visit. We strive to offer quality service and I understand that your recent experience was not as satisfactory as expected. I am sorry you found our services limited and rooms unclean. Our team would like to assure you that your thoughts about our service lapses are heard. We would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. Pleasure once again to host your visit and we hope you will give us another chance to show you that your unsatisfactory stay was an exception. All the best, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CurtLerner Photography wrote a review Sep 2021
1 contribution
In spite of this being a Holiday Inn Express, my impression is that this is not quite up to the usual standards of other properties. In fairness, the staff is friendly and they accommodated our slightly-early check-in which was nice. The room didn't really feel overly clean unfortunately and finding what appeared to be cake frosting smashed into the only chair in the room was disappointing. The bathroom sink area was INCREDIBLY tiny for two people but the shower/toilet/tub area was fine. (The water that ran off the tub, out the door and into the hallway was a little surprising though!) My biggest complaint was the breakfast. It was poorly stocked, what were described as omelettes were quite wet and not especially warm. The catering bins that held bacon were empty and full of oil and the coffee pot was totally empty. I asked the person working the area and he politely told me they were "restocking" things. 15 minutes later a very greasy and barely-cooked pile of sausage was brought out but it was fairly inedible. The area also does not have much seating and to ask folks to sit outside in desert in the summer is... well... dumb! There is a workout room but it is very small with only a single treadmill, an exercise bike and a few weights. Did not use it... The elevator is quite noisy, shakes at times and smells of musty dampness. Panels were missing from the interior so the feeling of safety really lacked... On a good note, the beds were fairly comfortable and being on the 3rd floor, it was reasonably quiet. Over-all I would give our experience a weak 3 only because the staff really seems to try. In all honesty, I likely wouldn't stay here again...
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Date of stay: September 2021
Value
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Room Tip: Upstairs to avoid noisy feet above...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Palm Desert, an IHG Hotel
Responded 24 Sep 2021
Hi curtlerner, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding room cleanliness, housekeeping service, bathroom, breakfast selection, and the elevator. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BrianMillerSantee wrote a review Jul 2021
144 contributions41 helpful votes
Check in process and room were top notch. What was concerning was the silver F-150 sitting idling in the front parking lot with a most seedy-looking guy on his cellphone from at least 4:00-10:00 pm each day. This, or a similar truck was in the same spot when I stayed here back in April.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mdgrl79 wrote a review Apr 2021
Phoenix, Arizona425 contributions291 helpful votes
First off, this building did not seem to be usual for what you'd see in a Holiday Inn Express. I'm guessing this was some other hotel brand at another time and then converted to be a Holiday Inn Express. I think my favorite element about this hotel was the outdoor setting - I liked the palm trees and lush greenery. Otherwise, the hotel itself was very lackluster and non-memorable. The room was just OK - not impressive in the least bit. The hotel was very crowded during breakfast. It doesn't help that the lobby area is rather small, however, there is outdoor seating available as an alternative (which was actually quite nice!). On a return trip to the Palm Springs area, I'd probably spend a bit more to stay at a higher-caliber property.
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Date of stay: April 2021
Location
Cleanliness
Service
Room Tip: Try not to stay on 1st floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Palm Desert, an IHG Hotel
Responded 20 May 2021
Hi Mdgrl79, Thank you for your patronage of Holiday Inn Express Palm Desert / Rancho Mirage. Our hotel provides a simple refreshing stay that everyone can enjoy. I reviewed your feedback and I'm sorry for the problem you had with the hotel being crowded, the size of the lobby, and our aesthetics didn't leave an impression. I shared your comments with our local manager, and action was taken to prevent this from happening again. I invite you to stay with us on your next trip so you can see what is great service. Warm regards, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$120 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express palm desert / rancho mirage hotel palm desert, holiday inn palm desert, palm desert holiday inn
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Desert
NUMBER OF ROOMS
129
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Frequently Asked Questions about Holiday Inn Express Palm Desert, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Palm Desert, an IHG Hotel?
Nearby attractions include The Nest (1.0 km), Heather James Fine Art (1.0 km), and Sacred Heart Church (1.0 km).
What are some of the property amenities at Holiday Inn Express Palm Desert, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Palm Desert, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Palm Desert, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Palm Desert, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Palm Desert, an IHG Hotel?
Conveniently located restaurants include Ruth's Chris Steak House, Mitch's on El Paseo, and Eureka!.
Are there opportunities to exercise at Holiday Inn Express Palm Desert, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Palm Desert, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Palm Desert, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Palm Desert, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Palm Desert, an IHG Hotel?
Many travellers enjoy visiting Sunnylands Center & Gardens (7.9 km).