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07/05/2017 08/05/2017
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    JW Marriott Desert Springs Resort & Spa

    74855 Country Club Dr, Palm Desert, CA 92260
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (1038)
    Room & Suite (256)
    Pool & Beach (83)
    Marriott's Desert Springs Villas II
     
    Hyatt Regency Indian Wells Resort & Spa
     
    Omni Rancho Las Palmas Resort & Spa
     
    The Westin Desert Willow Villas
     
    Overview

    • Excellent42%
    • Very good30%
    • Average14%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “lobby bar” (92 reviews)
    “sushi bar” (60 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
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    Marriott's Desert Springs Villas II
     
    Hyatt Regency Indian Wells Resort & Spa
     
    Omni Rancho Las Palmas Resort & Spa
     
    The Westin Desert Willow Villas
     
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,124)
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    21 - 25 of 2,124 reviews

    Reviewed 1 week ago via mobile

    I am a loyal Marriott Platinum Rewards member who is especially fond of JW Marriott properties. Although the grounds of this particular hotel are beautiful, you can tell the hotel is in need of refurbishing to take them to the next level. I would also...More

    2  Thank xam628
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa

    Dear guest, thank you for your review! we apologize if your stay with us did not meet up to your expectations, It is sad for us to read that because we certainly strive to deliver our best to all our guests. We apologize for any...More

    Reviewed 1 week ago

    Stopped in for the weekend. Check in was a breeze very professional. Room was well appointed and super view over the water from our balcony. A must if in the area. Plenty of walking paths for evening walking. Enjoy the meals they are delicious.

    Thank surestop
    Response from esther f, Public Relations Manager at JW Marriott Desert Springs Resort & Spa

    surestop, Thank you for sending along this prefect review. We are thrilled to learn that we exceeded your expectations. We look forward to your next visit!

    Reviewed 1 week ago

    My family has been staying at this resort for about 15 years. My most recent experience was awful and I will not ever stay here again. First, it took FOREVER for our room to be ready at check in, it wasn't ready until 5pm. They...More

    4  Thank Lorinewmi
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa

    Lorinewmi, We are sorry to learn your visit failed to meet expectations. Your concerns have been shared with the leadership team and thank you for taking the time tbring these issues to our attention. We hope we will have the opportunity to host your again.

    Reviewed 2 weeks ago

    I stayed here for a week at a conference. The meeting rooms were nice and the food was excellent. The room was comfortable, I really enjoyed the balcony where you could sit outside. The only problem was the noise. The rooms look out over the...More

    Thank Ellen F
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa

    Ellen F Thank you your review. It is always a pleasure to learn that our guest enjoyed their stay with us. We appreciate your feedback and look forward to welcome you again soon.

    Reviewed 2 weeks ago

    Spent three nights here during spring break this week. Wangled a better room at check in with a pool view, however two doubles just don't work any more with our 12 and 14 year olds.(my fault thinking it would) Room fine, outdoor plants looking very...More

    2  Thank hbsyl
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa

    Dear Guest, thank you for sending along your recent stay experience. We are sad to learn that we did not meet your expectations and we hope we will an the oppoturnity to welcome you again in the future.

    Marriott's Desert Springs Villas II
     
    Hyatt Regency Indian Wells Resort & Spa
     
    Omni Rancho Las Palmas Resort & Spa
     
    The Westin Desert Willow Villas
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Tennis Court
    Details
    • Price range
    • US$230 - US$752 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Palm Desert
    • #4 Business Hotel in Palm Desert
    • #7 Family Hotel in Palm Desert
    • #9 Romantic Hotel in Palm Desert
    Photos
    Traveller (1038)
    Room & Suite (256)
    Pool & Beach (83)
    Dining (44)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    .03 km away
    Desert Willow Golf Resort
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Lottownr2015
    Perimeter room
    4 April 2017|
    Answer
    Response from ttenil | Reviewed this property |
    What?
    0
    Votes
    grissomf
    Restaurant
    20 March 2017|
    Answer
    Response from inajeanb | Reviewed this property |
    Did not eat at the restaurants but they have several to choose from. If you decide on the Japanese restaurant the method of getting there would be by boat!
    0
    Votes
    ttenil
    WHEN WILL THEY BE RENOVATING ROOMS? And when will it be complete? And what type of renovation will be done to room? Looking forward to coming again but after renovations. This Marriott definitely need to update their rooms!
    7 March 2017|
    Answer Show all 6 answers
    Response from SarahsBackstage | Reviewed this property |
    I really have no idea. I'm not affiliated with the hotel. I'm a traveler who stayed in this hotel last year. It's really a beautiful property, the rooms do need to be updated and freshened. It's amazing what new everything... More
    2
    Votes
    Room Tips
    "Inside rooms will have a view!"
    Read review
    "Most rooms have views of the lake and the pools."
    Read review
    "Room 8039 for quiet and best view (see photos and videos)"
    Read review
    "We like the top floor because there is less traffic and noise."
    Read review