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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,051 Reviews from our TripAdvisor Community

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Showing 1,996: English reviews
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Reviewed yesterday NEW

My stay at the JW Marriott was awesome! I only stayed one night with my girlfriend however it was so relaxing and peaceful. We were just out for a overnight stay for a quick get away and I couldn't have been happier. Great food at Mikado, Benihana needs to step up their game! The only thing I wish hotels would...

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Helpful?
Thank Shaun K
Calgary, Alberta
Reviewed 3 days ago NEWvia mobile

Fantastic Buffet, lots of choices from Prime rib to Crab legs to chicken and lots of desserts. Excellent service but a bit pricey at $ 38.00 pp. atmosphere is excellent with a great view of the lake. Parking is free and you can take a small boat from the opposite side to the restaurant.

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Thank everkade
Reviewed 3 days ago NEW

Stayed for business meeting in February 2017. No surprises from this JW property. It lives up to this level of Marriott service. Lush landscaping in and outside. Excellent amenities. I did not golf but those who did raved. Good dining selection

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Helpful?
Thank Patrick P
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Patrick P, thank you for staying with us while attending your conference. We are pleased to learn that we exceeded your expectations and look forward to welcoming you back whether for business or pleasure. We truly appreciate your feedback!

Tiburon, California
Reviewed 6 days ago NEW

Feels like 1965 and decorated at the level of a Holiday Inn. JW is supposed to be the flagship. They are milking this one. It is a giant and full of convention guests and the lacl of intimacy and personal service that this requires.

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Helpful?
1Thank kennyvino
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

kennyvino, thank you for sharing your recent stay experience. So sorry that we did not meet your expectations and appreciate your feedback. Thank you for staying with us.

Steilacoom, Washington
Reviewed 1 week ago NEW

The wife and I spent a week at the Marriot Resort - had a Wonderful time. The J.W. Marriot does it right. Great room, attentive service, relaxing atmosphere - it has it all. Great gym (needs a cold pool), lots of restaurants, and near many many golf courses. Great resort and highly recommended.

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Helpful?
Thank mandevillemd
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

mandevillemd, Thank you for sharing your recent stay experience, We are pleased to hear that your enjoyed your stay. Thank you for your feedback and choosing to stay with us. We look forward to your next visit.

Orange County, California
Reviewed 1 week ago NEW

We love this hotel. We have stayed here many times over the years. The staff is the best, the bar awesome and the restaurants are good. The spa and workout center is awesome...great place to relax. My husband loves the golfing any place in this area.

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Helpful?
Thank patticup
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

patticup, It's always a pleasure to read such great review on Trip Advisor. Thank you for sharing your recent stay experience. We are thrilled to learn that we exceeded your expectations.Thank you for choosing to stay with us and we look forward to your next visit.

usa
Reviewed 1 week ago NEW

I had the pleasure of staying briefly at the JW Marriott recently for a conference. The hotel grounds are breathtaking. An assortment of swans and flamingos greet you as you drive up. The hotel is surrounded by desert and mountains. We were greeted warmly by valet parking--special shout out to Adam, even though we pulled up in our rented Toyota...

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Helpful?
Thank barbaraUsa
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

barbaraUsa, Thank you for choosing to stay with us and taking a moment to share your feedback. Very much appreciate! we are happy to learn that we exceeded your expectation and look forward to your next visit.

Reviewed 1 week ago via mobile

We recently stayed 5 nights at this resort. The grounds are beautifully maintained. Surrounded by golf courses, it's very lush. Pools were clean and well-staffed. For excellent poolside service, make sure Caroline is your server. On-site restaurants were good, but be prepared for high prices at Mikado teppenyaki. You pay for the "entertainment" of cooking your food. The sushi at...

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Helpful?
Thank Laura H
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Laura H, We are happy to learn expectations were exceeded during your stay. We look forward to serving your again in the future. Thank you for choosing to stay with us and thank you for your feedback.

USA
Reviewed 1 week ago via mobile

We stayed six nights on a combined business/family trip. The resort is older, but has been well maintained. The grounds are lush (in the desert) and the mountain backdrop was gorgeous. We had a high floor room facing the mountains and it was well worth the added cost. The spa could use an update -- the pools were a bit...

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Helpful?
Thank abwoli
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

abwoli, Thank you for taking a moment to share your recent stay experience. We are happy to learn that your were able to enjoy the resort amenities while attending your conference. We look forward to welcome you a gain whether for business or pleasure.

Rochester, New York
Reviewed 1 week ago via mobile

After a meal on El Paseo, my family and I wanted to have a night cap at the lounge bar at the Marriott. We sent my brother in law to the bar to get us drinks and he was told a wait person would be sent to our table to take our order. We waited, and watched wait staff standing...

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Helpful?
Thank Soli766
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear, Soli766, Thank you for taking a moment to share your experience. We are sorry to learn that our Lobby Bar staff did not meet your expectations. Your message will be shared to the manager to ensure that this issue is address and resolved. We hope we will have an opportunity to better serve you whenever your travels bring you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups
No photo provided
Oasis Poolside Bar & Grille
Cuisines: Bar, American, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: €235 - €628 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Hotels.com and Jetsetter so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
41 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side rooms are best”
 of 5 bubbles 26shaunk, 27 Feb 2017 | Read review
“On weekend nights the lobby bar has live music so if you are light sleeper request a room that does not look over the lobby atrium”
 of 5 bubbles E6468RNpatrickp, 25 Feb 2017 | Read review
“Eat at the Fisherman's wharf. Great food. Try the fried avocado - It is a MUST”
 of 5 bubbles mandevillemd, 21 Feb 2017 | Read review
“Expensive but worth to get away,”
 of 5 bubbles iman9321, 15 Feb 2017 | Read review
“higher floor”
 of 5 bubbles albong19, 14 Feb 2017 | Read review
5 of 5