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Residence Inn Palm Desert

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304 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Delta, British Columbia, Canada
Reviewed 13 March 2015

Overall excellent. The front desk staff was friendly and helpful. The room was a generous size. The free breakfast was great. We had rented bikes and the front desk staff let us store them for pickup by the rental company on our last day which was handy. We had a issue with the TV and used the help number to...

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1Thank Johnboy535
Dublin, Ohio
Reviewed 12 February 2015

* The front desk person was very nice, friendly and pleasant. She gave us a "welcome bag" with a bottle of water and some snacks. We'd never seen any other Residence Inn or Marriott do that, so that was a nice surprise. * The breakfast area was very nice and it was easy to find a table. * The room...

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1Thank dublin2016
Reviewed 9 February 2015 via mobile

We booked this on a last minute trip hoping to get some sunshine and warn weather. The over all property was great! Pool area was fairly clean, makes you feel like you are at tropical resort. The breakfast was great! Not your typical continental breakfast. As others mentioned they have no elevators so keep that in mind. We were placed...

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Thank Kyle T
Los Angeles, California
Reviewed 8 February 2015

What you expect from Residence Inn. Generous sized room. Kitchen area with full sized refrigerator. Desk with numerous outlets. Big screen TV with range of channels. Small sitting area outside. Public area includes pool and three Jacuzzis, tennis courts, outside seating around fire pit. (We only used one Jacuzzi.) Morning breakfast included. This was disappointing. A thin selection. Lots of...

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1Thank SoCalTraveler91356
Alberta
Reviewed 8 February 2015

We stayed at this property over Thanksgiving, 10 days in Non/Dec 2014. Property is maybe a bit dated but clean, staff all friendly/ helpful. Breakfast is what you expect... No complaints but not outstanding. Free wine/ beer a few nights ... Only complaint would be the couple nights they did some maintenance in the hot tubs so they were out...

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Thank JoAlberta
Maryland
Reviewed 1 February 2015

The first thing I want to be clear about is that in many ways this is a fine Residence Inn, up to par with our expectations. But...it is not a regular hotel but a semi-circle of two-story smaller buildings open to the road. We came in quite late and with clearly few options we were assigned a room in Building...

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1Thank chazzq
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert and for sharing your experience. While our property does not have elevators we do have our staff available for baggage assistance when needed. Please forgive us for the noise disturbance - we would never want for any of our guests to lose out on their sleep. Thank you again for staying...

Fort Saskatchewan, Canada
Reviewed 27 January 2015

We just came back from our stay at the Residence Inn. There were things that I really enjoyed from this place and other that I did not. We arrived there on sunday to check in. We did arrive early as we came into Palm Springs early. The room was not ready till 5, an hour after check in. I had...

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Thank Sherry8500
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us and sharing your experience. I am very sorry to hear of the issues that happened from your arrival to your departure. I will personally follow up with my department managers to ensure this was an isolated event and to ensure further training is completed with our front desk and housekeeping. Thank you again for...

St Louis
Reviewed 9 January 2015 via mobile

What a gem! The room is lovely the facilities are lovely! Next to a golf course The pool and spa area are very homey and definitely nice to use. The breakfast is typical of residence Inn The price was excellent. Only limitation for 5 stars is the location overall if you don't mind driving into different areas of Palm springs...

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Thank Flashpoint1
San Jose, California
Reviewed 4 January 2015

We (my wife and I) over 150 nights a year in hotels - we have fair but minimum requirements. We arrived on New Years Eve to a non functioning TV, poor WiFi (and its not the hotels fault but t-mobile and AT&T coverage is poor as well) and a non locking door. On new years day the room (nor our...

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Helpful?
Thank chefknife998
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert. Please forgive us for the issues that happened during your stay. The satellites had a failed amplifier which could not be fixed by the vendor until the following morning. We will have our technician test the Wi-Fi signals throughout the facility to ensure all access points are operating correctly. The lock...

Vancouver, Canada
Reviewed 2 January 2015

From the moment you enter to check in to the time we checked out ( 5 days) nothing but great service, comfortable large rooms & great full hot breakfasts. Nothing missing! Everything working just fine.

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2Thank jerryatric

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Residence Inn Palm Desert

Address: 38305 Cook St, Palm Desert, CA 92211-1794
Region: United States > California > California Desert > Palm Desert
Price Range: €114 - €382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palm Desert 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Palm Desert Residence Inn
Hotel Style:
#8 Romantic Hotel in Palm Desert
#10 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palm Desert staff and other travellers.
9 questions
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Questions? Get answers from Residence Inn Palm Desert staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend lower floor for elderly and easier access”
 of 5 bubbles EAA-AV8R, 7 Nov 2016 | Read review
“Ask for 2nd floor suites overlooking the golf course/mountains. The view is lovely and it was quiet.”
 of 5 bubbles MSol98, 13 Oct 2016 | Read review
“check your room before you move your luggage in.”
 of 5 bubbles Stev53, 3 Oct 2016 | Read review
“Being a member of the Marriott Rewards program will help with upgrades.”
 of 5 bubbles travel3work, 29 Aug 2016 | Read review
“Try and get a room with a view out to the golf course! Views are great!!!”
 of 5 bubbles C2970WAdanielv, 23 Jul 2016 | Read review
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