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Homewood Suites by Hilton Palm Desert

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Homewood Suites by Hilton Palm Desert
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748 Reviews from our TripAdvisor Community

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Showing 731: English reviews
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United States
Reviewed yesterday NEW

we made our reservations over 8 months in advance. although the was nice, they made multiple mistakes on our rooms. we made a block of rooms for a wedding weekend. some of the rooms were not ready until 4 or 5 pm when check in was at the latest 3 and we requested early check in for at least the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 50janicew
Los Angeles
HOTEL’S FAVOURITE REVIEW
Reviewed 4 November 2016

Here on business. I was able to acquire this room for about $150/nt. Hard to characterize this place. It is definitely not a Motel 6 but it is not a resort either. It looks to be a hotel appealing to tourists traveling through that want a quick look at the Coachella valley, or those (like me) wanting a comfortable yet...

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Helpful?
2Thank DrMitch
About Hotel's Favourite Review
Joshua G, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your insight with the service you received at the Homewood Suites by Hilton Palm Desert. As a member of the Hilton family, our goal is to ensure that our staff delivers our brand standard to our valued guest. We value not only your opinion, but your loyalty to Hilton and hope that...

Scottsdale, Arizona
Reviewed 2 days ago NEWvia mobile

Our first room smelled so badly of dog urine and they did move us. We put our bags in the second room and went to an event. When we returned it was late at night and we were appalled by what we encountered and what we saw in morning by daylight. * It wreaked of garlic (made the mistake of...

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Helpful?
Thank ArizonaTraveler_11
Del Mar
Reviewed 3 days ago NEW

The first morning we were there things were not running well in the breakfast area. They were out of a lot of food early. I think they might have been a bit short of help because the manager seemed to be doing a little of everything. He really was trying. The next 3 mornings were totally different and they had...

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Helpful?
Thank LMODelMar
Joshua G, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We certainly appreciate your kind comments from your recent stay at The Homewood Suites in Palm Desert. We value our guest feedback to always help us improve and maintain our level of quality service in appearance and in a welcoming hotel. It is our goal to make our guest feel at home and relaxed while staying here in the sunny...

Moreno Valley, United States
Reviewed 3 days ago NEW

I stay here at least once a month. Nothing has changed except the kitchen gear has become unpredictable and the evening meal has taken a slide. Overall, this is a clean quiet place to stay and very convenient. Its far enough away from the freeway to be quiet. Ask for a room that doesn't face Cook St and if you...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank April E
Joshua G, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking time to provide us April E, with your insight from your recent stay at The Homewood Suites. We are apologetic that the suite was not up to the Hilton Standard. We value our guest insight to help us address our areas of opportunity as we continuously work to always deliver quality service to our traveling guest....

Denver, Colorado
Reviewed 5 days ago NEW

Spacious room, great breakfast, and most important of all clean!! Staff was friendly and always available to answer any questions I had. Easy location off of the freeway and many restaurants nearby to choose from !

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Helpful?
Thank richardh19342015
Joshua G, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

It is always our goal to exceed our guest expectations while staying at The Homewood Suites in Palm Desert. We certainly value our guest feedback and will continue to always provide genuine quality service for our traveling guest. We again would like to thank you for taking the time and patience RichardH, in providing us with your valued feedback. We...

Reviewed 6 days ago NEWvia mobile

If you like waking up and starting to get ready only to find out that there is no water coming out of the shower, then this is the place for you. Got a room during for the tennis tournament as part of a package. The hotel just doesn't seem to appreciate people going to the tournament. When we had the...

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Helpful?
Thank August M
Fairfield, United States
Reviewed 6 days ago NEW

The staff was cheerful and professional, rooms were very nice, location was perfect for my needs, and the breakfast is great. The evening social was worth attending and was dinner each night. The only downside is I found the beds to be uncomfortable, but a soak in the hot tub helped with that. I would stay here again and recommend...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Carol N
Seattle, Washington
Reviewed 1 week ago

Some of the reasons I wouldn't stay here again: 1) The air conditioner broke and they couldn't fix it until the next day. Meanwhile the room was almost 80 degrees. 2) The information book in the room said they offered complimentary shuttle service to the airport. When we inquired they said they do not, even though it says they do....

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Helpful?
Thank sundog360
Joshua G, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We certainly do appreciate the time in providing us your feedback from your recent stay at The Homewood Suites in Palm Desert. We are sincerely apologetic that we were not able to provide you with consistent quality service during your stay. We will be incorporating your feedback to help us improve our areas of opportunity and develop an action plan...

palm desert, United States
Reviewed 1 week ago

upon check in I told staff we were splitting this stay between the three of us.. staff said no problem.. wont charge cards till checkout. charged my individual card half way thru stay for full 3 days asked for extra hangers.. took three phone calls 3 days in a row to get hangers compained of a broken closet door everyday..everyday...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 679pattii
Joshua G, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We appreciate your time and patience in providing us with your feedback from your recent stay at The Homewood Suites in Palm Desert. We certainly apologize about your inconvenience from your check in procedure and service during your stay. We value our guest feedback to help us address our areas of opportunity. We will be incorporating your feedback into an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Palm Desert California is conveniently located off I-10, only 12 miles from Palm Springs, California and just 11 miles from Palm Springs International Airport. Our hotel has a beautiful and modern look that will appeal to all visitors. Enjoy our California sun by the pool, barbecue area, putting green, local park at 30 feet from the hotel or venture outward to all the outdoor and local activities. ... more   less 

Additional Information about Homewood Suites by Hilton Palm Desert

Address: 36999 Cook St, Palm Desert, CA 92211-6066
Region: United States > California > California Desert > Palm Desert
Price Range: €95 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Palm Desert 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Hotels.com so you can book your Homewood Suites by Hilton Palm Desert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert
Hotel Style:
#1 Best Value Hotel in Palm Desert
#2 Business Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Palm Desert staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites seem to have the least amount of foot traffic. 3rd floor is also quieter.”
 of 5 bubbles JSGVan, 13 Mar 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles William20142014, 18 Feb 2017 | Read review
“Always ask for upper floors”
 of 5 bubbles mike14441, 1 Feb 2017 | Read review
“Ask for a room facing the mountains.”
 of 5 bubbles E2688GHdavidd, 12 Dec 2016 | Read review
“Request room away from elevator.”
 of 5 bubbles judybO416CW, 6 Nov 2016 | Read review
5 of 5