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Azure Hotel & Suites Ontario Airport

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Azure Hotel & Suites Ontario Airport
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742 Reviews from our TripAdvisor Community

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There are newer reviews for Azure Hotel & Suites Ontario Airport
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Showing 736: English reviews
South Bend, Indiana
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 October 2016 via mobile

The Azure Suites is a pleasant place to stay in Ontario CA, near Los Angeles. The room was nice and roomy, although dark. The bed was comfortable and the shower hot. The complementary breakfast was okay. There is fitness equipment However, the laundry facilities were poor. The washer didn't work, and the dryer did a lousy job and it cost... More 

Helpful?
1 Thank Lee F
AzureOntario, General Manager at Azure Hotel & Suites Ontario Airport, responded to this review

Dear Azure Guest, Thank you for staying with The Azure Hotel & Suites for your recent visit to Ontario, CA. I am happy to know you enjoyed our suites room, but I am so disappointed to know you were not happy with our laundry facility. Laundry machine are manage by outside company, but it is still our fault that we... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016 via mobile

Great hotel. Room was huge. The sofa bed was a little small, but it was definitely usable. Hotel has an older feel to it but has many upgrades. Great area, close to the freeways. Bathroom was quite large. Water pressure was perfect. And the water stayed hot even after 4 people had showered. The only drawback was the bathroom was... More 

Helpful?
Thank Eddie H
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016

The customer service was excellent staff member Wilkeuia was great in helping me with my checkin and check out and the room was clean and comfortable and very affordable for the kind of quality of service you from a 5 star hotel. Thank you for kindness and quality of service i receive. W. Robertson

Helpful?
1 Thank wrobertson4219
Rancho Dominguez, California
1 review
Reviewed 7 October 2016

My husband and I always stay here when we are in the Inland Empire. Kevin Jung and Alyssa Torres are wonderful and friendly, we are always greeted with a friendly smile and by our names. The suites are really nice and come with a Fridge and Microwave! The bed is comfortable and the sheets are always super fresh and clean.... More 

Helpful?
Thank dmari1980
Kansas City, Missouri
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 October 2016

Spacious room -- clean hotel. Nice amenities. Booked last minute thru Expedia and got 40% off for the one night I needed. Free shuttle to airport. Breakfast was sparse but a little better than continental.

Helpful?
Thank Paula L
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2016 via mobile

Good clean hotel. Spacious rooms. Hard to get through to someone on the phone, but they let us check in early. Would definitely go here again. Very close to San Manuel Amphitheater. They offer free breakfast too for all your guests, but it ends pretty early (6AM-9AM).

Helpful?
1 Thank Michelle H
Oceanside, California
1 review
Reviewed 2 October 2016

The pictures online don't do the hotel justice. My whole experience started with my call to make a reservation. I called the hotel and was greeted by Wilkania. She was professional, polite and very knowledgeable of the hotel. When I checked in later that week, she was also the receptionist on duty. My suite was very roomy, and comfortable. The... More 

Helpful?
Thank RobertUSMCRetired
belfair
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 30 September 2016 via mobile

We travel to Ontario each March for our anniversary. We booked this hotel specifically to be close to airport & the pool. Little did we know this hotel has NO adult swim time! In fact the desk clerk seemed irritated at the suggestion that 10pm is typically adult only pool time !! He was rude & condescending & refused to... More 

Helpful?
Thank bingoqueeny
AzureOntario, General Manager at Azure Hotel & Suites Ontario Airport, responded to this review

Dear Azure Guest, Thank you for your feedback. I am very sorry to know you did not have a wonderful stay with us. I would like an opportunity to discuss further your visit with you personally Again, I sincere apologize for the inconvenience, and unprofessional front desk staff. My email address GM@azurehotelontario.com. I look forward to hearing from you. More 

Level Contributor
22 reviews
4 hotel reviews
Reviewed 29 September 2016 via mobile

My hubby booked a sweet get away room for my visit. The hotel was attractive, the king suite we got was energy efficient which is located in a very nice area. Right next to entertainment, shopping and Ontario airport. Upon leaving we saw a sign posted on the side of the hotel which stated something to the effect "this hotel... More 

Helpful?
Thank Kenya M
Paso Robles, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016 via mobile

Staff was great, nice clean room with premium bedding, great location. Spires restaurant next door has good food for the price. Would recommend to anyone looking for a reasonably priced room meat the airport.

Helpful?
Thank Mtlhead79

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Azure Hotel & Suites Ontario Airport, formerly the Ayres Hotel & Suites, is a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you're here for a short business visit or a long, relaxing retreat, you'll find all of the luxurious guest rooms at Azure Hotel & Suites Ontario Airport are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well-lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Azure Hotel & Suites Ontario Airport is right where you need to be in Ontario, California. Engage in some retail therapy at the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Conveniently located within walking distance, the Ontario Convention Center plays host to many expos and events that are of high popularity among guests. After the events stay in and relax at the fabulous Courtyard Grille, located right in the hotel! ... more   less 

Additional Information about Azure Hotel & Suites Ontario Airport

Address: 1945 E Holt Blvd, Ontario, CA 91761-2116
Region: United States > California > Ontario
Price Range: €88 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Azure Hotel & Suites Ontario Airport 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Ayres Hotel And Suites Ontario Airport / Convention Center
Ayres Hotel & Suites Ontario Airport / Ontario
Ayres Hotel Ontario Airport
Hotel Style:
#1 Green Hotel in Ontario
#1 Best Value Hotel in Ontario
#2 Romantic Hotel in Ontario
#2 Family Hotel in Ontario
#3 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Azure Hotel & Suites Ontario Airport staff and other travellers.
9 questions
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Questions? Get answers from Azure Hotel & Suites Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far north, away from the trains and planes.”
 of 5 bubbles TucsonRLS, 26 Nov 2016 | Read review
“Ask for pool facing room.”
 of 5 bubbles 544cynthiaq, 18 Nov 2016 | Read review
“Ask for a room looking out on the courtyard”
 of 5 bubbles 59jerryw, 23 Sep 2016 | Read review
“Corner rooms appear to be quieter. Not as much foot traffic coming off of the elevator.”
 of 5 bubbles rlsmith1972, 17 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles 518edwardp, 12 Sep 2016 | Read review
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