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Motel 6 Ontario Airport

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Motel 6 Ontario Airport
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20 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Fortuna, California
Reviewed 4 weeks ago via mobile

I am warning you, DO NOT STAY HERE! I have always had fine experiences with Motel 6 in the past, but this one was awful! The staff was rude, the rooms aren't clean at all, the area is unsafe and you can't sleep because there are people always yelling outside and sirens keep going off. Not to mention the worst...

Thank LenaGilly
6Team, Brand Experience Team at Motel 6 Ontario Airport, responded to this review

Dear Lena, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Please accept our apologies that your...

Reviewed 18 January 2017 via mobile

The Motel6 located here on 4th street in Ontario , Ca has a great front desk staff and Manager who keep my stay very satisfying and comfortable. They always have a smile on their faces , and are very kind . That is the reason I keep coming back for my stay at Motel6 . The housekeeping always makes sure...

Thank Anthony L
Go Cong, Vietnam
Reviewed 13 August 2016

Room was missing remote for TV, and didn't sleep for all the sirens. Holes in bathroom door, other side faces interstate. Didn't answer local phone. Attitude from desk staff was sucks to be you. Corporate did nothing and so busy executing their script, they wouldn't listen. 7 mins of hold and constant your call is important with ads....to hell with...

Thank n0neyabusiness
Reviewed 28 June 2016 via mobile

We were there in business, and what a Surprise! Customer Service is excellent, the rooms are now upgraded, and we couldn't have spent a more relaxing time. I loved the flat screen t.v' s and my wife was very happy with the cleanliness of the room.

Thank Pete S
Ann Arbor, Michigan
Reviewed 21 March 2016 via mobile

The hotel is currently under construction and way over priced. The room was not pretty at all. It's great that they are updating and working on things. However, the price does not reflect the quality of the room you are subject too. The smell of paint is overwhelming when we walked in. There are parts of the room missing or...

1Thank Dree411
6Team, B rand Experience Team Member at Motel 6 Ontario Airport, responded to this review

Dree, Thank you for taking the time to share your review. We apologize for the inconvenience our renovations caused you while we make improvements for our guests. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We do accommodate our smoking guests with...

Ontario, California
Reviewed 4 November 2015

The hotel staff is very courteous and helpful. The room is clean, comfortable & quiet. It is close to a freeway and plenty of convenient stores a laundromat walking distance, Kmart, Denny 's. The hotel is 5 minutes from the airport, Ontario Mills Mall, Convention Center, Citizens Arena, etc.

2Thank OrtizMeli
Ontario, California
Reviewed 28 October 2015 via mobile

I'm a frequent visitor and I keep coming back for a reason. The ladies at the front desk are wonderful. They are very helpful and more than happy to accommodate your needs.I forgot my key in my room and (Adelaid) was mare than happy to help. I would definitely recommend motel 6 Ontario airport, the price is affordable as well....

1Thank Carolina M
Buckeye, Arizona
Reviewed 5 July 2015

I would give this place negative stars if I could. While staying here the door lock broke and all of our stuff was locked inside. Of course the manager was off, no maintenance man could be found (they had no idea where he was, at least that is what they said). It took 6 1/2 hours for them to open...

2Thank Danielle W
6Team, Brand Experience Team member at Motel 6 Ontario Airport, responded to this review

Danielle, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues...

Oxnard Beach, Ca
Reviewed 4 May 2015 via mobile

Room was clean ! Toilet smelled like urine ! No big deal ! Bed was very comfortable ! That was the surprise ! Flat screen TV ! 32 or 37 in ? Cable TV with lots of channels ! Office didn't open until 7:00am to get coffee ! 😢Why ? Will definitely consider next time in the area ! Reasonable...

Thank mexicanbob5150
Whidbey Island
Reviewed 2 May 2015 via mobile

The room was clean, but worn. No clock, coffee machine or radio. Pool clean but outside grounds dirty, trash containers full, elevator not working, staircases and walkways strewn with trash and unswept. Questionable individuals loitering on and around grounds, no hot water to sink. I would suggest take any other alternative.

Thank Arline S
6Team, Brand Experience Team member at Motel 6 Ontario Airport, responded to this review

Arline, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. We are committed to delivering a clean, comfortable room and apologize for any...

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Motel 6 Ontario CA is located 0.5 mile from the airport.location offering an outdoor pool, fridges in all rooms and free WiFi,free Coffee 7am to 10am, 32"LCD-TV with 150+ HD-Channel HBO ESPN and Movie ... more   less 

Additional Information about Motel 6 Ontario Airport

Address: 1560 E 4th St, Ontario, CA 91764-2636
Region: United States > California > Ontario
Price Range: €60 - €87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Ontario Airport 2*
Number of rooms: 69
Reservation Options:
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Questions & Answers

Questions? Get answers from Motel 6 Ontario Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room was clean, site wouldn't let me select it.”
n0neyabusiness, 13 Aug 2016 | Read review
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US$74* /night
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