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Fairfield Inn Ontario

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Fairfield Inn Ontario
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192 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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San Diego, California
Reviewed 1 week ago

I am a Marriott Platinum Premier Elite member and have practically lived eight years of my life in Marriott’s. This is the first Fairfield Inn that is so cheap, they wouldn't give me as a hotel guest more than one courtesy bottle of water given upon check in. In addition, they are cheap and try to cut corners to save...

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Helpful?
Thank tnfung
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Please accept my sincere apology that your stay did not meet your expectations. We value your loyalty as a Platinum Member. Please be assured we have NEVER use powdered eggs and we are not low on cleaning staff. We hope in the future you will provide us your feedback during your stay so that we could have clarified any misunderstandings.

Los Angeles, California
Reviewed 1 week ago

Easy parking, well maintained, clean rooms, with fresh clean linen. Easy access to elevators and stairwell, And an excellent easy to communicate friendly professional staff!!! The breakfast set up is amazing , seats and tables plenty and you never feel cramped nor crowded, great selection of breakfast items too.

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Helpful?
Thank carmita90670
Las Vegas, Nevada
Reviewed 1 week ago

This hotel is located in a pretty nice commercial/Industrial area of Ontario, only minutes away from the Ontario Airport. This Fairfield Inn was the First Generation of it's type, built in the late 1980's.. At that time it was probably the place to stay.! Fast fore ward to the present: The property is beautifully manicured. Looking at the hotel, it...

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Helpful?
Thank sydney p
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for taking the time to write a review. We appreciate you feedback. I was so happy to read your good comments such as the, "property is beautifully manicured." Please accept my sincere apology for the room size and that you did not get a good night's sleep with the nearby airport. I hope you will give us a...

Palmdale, California
Reviewed 2 weeks ago

As we were attending a concert at the Citizens Business Bank Arena nearby that was going to go late, we decided to get a room to avoid driving late at night. We were greeted cheerfully and were checked in faster than any other hotel we've ever stayed at. Check in took no longer than 2 minutes from the time we...

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Thank jazzmike
La Grange Park, Illinois
Reviewed 2 weeks ago

The folks at this property were very nice right on down to the people manning the free breakfast bar. But the property itself is pretty dated and kind of felt it. Not a bad experience if you get in late into the Ontario airport and want or need to stay close but I don't think I'd chose this hotel under...

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Thank SKR944
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for your kind words regarding our staff. Please accept my sincere apology for our hotel not meeting your expectations. We are a first generation Fairfield Inn. We hope you will give us a second chance to impress you.

Big Bear Lake, California
Reviewed 2 weeks ago

We stayed at this hotel overnight again recently on our way to the Ontario Airport. While the staff are very friendly, there is ample parking, they offer a 'park and ride' option for airport, and they comp your taxi ride to/from the airport, it is impossible to get a good night's sleep here. The AC unit in our room sounded...

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1Thank Steven C
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Please accept my sincere apology for the freeway noise. I understand how important a good night's rest is. We hope you will give us another opportunity in the future to impress you with a room on the third floor away from the freeway.

Oakland CA
Reviewed 23 February 2017

Platinum member who has to travel to ONT almost every week. I've stayed at every Marriott in/near here (except the Townplace which i've heard horro stories about). Due to cost considerations I switched to the Fairfield from the Courtyard. Didn't want to do the Residence Inn down the road as Fairfield gets you 2x the Marriott points. You need to...

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1Thank Vivek B
Azusa, California
Reviewed 2 February 2017 via mobile

A bit surprised not to see a fitness room at this Marriott/Fairfield especially in California with a high business acumen of wellness. Dedicating a single room at a minimum would be a benefit greatly appreciated and could justify a return visit, until then I shall look else where.

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1Thank martinaY3158FR
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for your review. Please accept my sincere apology for not having a gym. I understand how important it is to keep your fitness routine even when traveling. I hope you will accept our sincere apology and give us another chance to impress you.

Clifton Park NY
Reviewed 9 January 2017

As a top level Marriott Rewards traveler I stopped staying at "Fairfield's" years ago, mostly as a result of the terrible breakfast choices they served. This Fairfield had a terrific breakfast selection including a variety of eggs and sausage, clean rooms and a wonderful customer oriented staff. Over the years I have learned to read the hotel reviews and make...

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1Thank jyoung3381
Huntsville, Alabama
Reviewed 2 January 2017

This hotel sits pretty much by itself in a business park near Ontario airport. It stays very busy as they have a lot of customers who are flying in and out staying there. This is one of the few remaining original Fairfield Inns and was built back in 1991. The facility has been well maintained and, with the exception of...

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Thank AGoingGal

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Fairfield Inn - Ontario is your Southern California business and vacation hotel, delivering extended stay amenities, friendly service and a central location to Ontario Airport, Ontario Convention Center, Ontario Mills Mall, and the California Speedway. ... more   less 

Additional Information about Fairfield Inn Ontario

Address: 3201 Centre Lake Drive, Ontario, CA 91761
Region: United States > California > Ontario
Price Range: €110 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Ontario 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
The Fairfield Inn - Ontario Hotel Ontario
Fairfield Ontario
Ontario Fairfield Inn
Hotel Style:
#9 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Ontario staff and other travellers.
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Questions? Get answers from Fairfield Inn Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors the better”
tnfung, 18 Apr 2017 | Read review
“Don't think any room requested for least noise maybe be # 223 , (which maybe) the best you can do.”
sydneyp701, 14 Apr 2017 | Read review
“top floor is pretty quiet.”
VivekB_13, 22 Feb 2017 | Read review
“Get a room that does not face the freeway!”
bombrcar, 26 Nov 2016 | Read review
“Try a room which is facing the pool side”
KayZee156, 29 Aug 2016 | Read review
5 of 5