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Best Western Plus InnSuites Ontario Airport E Hotel & Suites

631 reviews
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Traveller (101)
Room & Suite (36)
Dining (5)
Overview
  • Excellent39%
  • Very good22%
  • Average12%
  • Poor12%
  • Terrible15%
Travellers talk about
“basketball court”(10 reviews)
“social hour”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
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Offers from Best Western Plus InnSuites Ontario Airport E Hotel & Suites
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (631)Write a Review
There are newer reviews for Best Western Plus InnSuites Ontario Airport E Hotel & Suites
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225
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All reviewsbasketball courtsocial hourbiscuits and gravyontario airportpotatoesfrench toastpool and hot tubcomfortable bedfree breakfastgreat place to stayfree shuttlehot breakfastnice poolclose to the airportwafflesfreewaypets
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11 - 15 of 614 reviews
Reviewed 12 December 2017 via mobile

Dirty toilet, dirty sink, carpets filthy! Old, not taken care of, bar can’t serve alcohol, pool looked like a mud puddle and elevator was scary. Prices are high fir such a crappy hotel. Maid service didn’t clean the sink we’d asked to have cleaned three...More

1  Thank pmccarley54
Response from BestWesternHotels, Corporate at Best Western Plus InnSuites Ontario Airport E Hotel & SuitesResponded 18 December 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 12 December 2017

My father and I were in Ontario for a family funeral. We had two rooms. My dad's room had no heat so he was moved to another room which made our second night much better for him. Our rooms were in need of upgrades in...More

Review collected in partnership with Best Western
Thank 990gailk
Reviewed 8 December 2017

Nice, big, clean room. The a/c worked wonderful. The shower was good although the water took 5 mins to warm up. The tv in the room had great channels. Lots of movies playing. The bed was so comfy and cozy

Review collected in partnership with Best Western
Thank Ljensen93
Reviewed 5 December 2017

The front desk was ok at check-in...The shorter girl was flirting with maintenance and she failed to give good customer service. I had come to complain about not having a working fridge. They made me sit and wait to have maintenance look at it, even...More

Review collected in partnership with Best Western
1  Thank 947kristenw
Response from BestWesternHotels, Corporate at Best Western Plus InnSuites Ontario Airport E Hotel & SuitesResponded 10 December 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 4 December 2017

This hotel is large, but one doesn't get the impression that its too big. Our initial room smelled of cigarette smoke even though the property is supposed to be nonsmoking. The front desk clerk immediately gave us another room when we asked to switch. We...More

Review collected in partnership with Best Western
Thank frequenttraveler4210
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Concierge
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Details
Price range
US$78 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$78 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (101)
Room & Suite (36)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (78)
Bathroom (8)
Business Centre & Event Rooms (5)
Questions & Answers
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DisneyLondon
29 November 2015|
AnswerShow all 2 answers
Response from 849default | Reviewed this property |
On checking in I was told we were entitled to two free drinks during happy hour, which finished at 6.00pm. The free drink was beer or wine, we paid for a spirit. Still a nice welcome!!
0
Votes
Room Tips
"Avoid rooms that face the freeway due to traffic noise and airport noise."
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"Some family room suites are on third floor or on first floor near pool."
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"It's a hit or miss when trying to choose a room. They put you where they want you."
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"get indoor corridor versus outdoor. you will hear the freeways"
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