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Holiday Inn Ontario Airport

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#12 of 41 Hotels in Ontario
Certificate of Excellence
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Holiday Inn Ontario Airport
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229 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Lincoln, California
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 days ago NEW

After having our night flight from Ontario Airport cancelled, due to extreme high winds, we were fortunate enough to get a last minute room at this hotel. Kristy checked us in, gave us water and trail mix, shared her dinner pizza with us, and gave us free breakfast passes for the morning. She could not have been more delightful!! The... More 

Helpful?
Thank Terri C
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Booked through Hotwire. Very friendly staff. Pleasant lobby. Modern and updated rooms. Conveniently located by the Convention Center. Pretty much what I would expect from a Holiday Inn. Didn't utilize the restaurant. Marie Callender's right across the parking lot.

Helpful?
Thank Chris B
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Chris B, Thank you for giving the Holiday Inn Ontario Airport 4 Stars! We are extremely pleased that you found our staff to be very friendly, the lobby pleasant and the rooms up to date. We hope we will see you again. Sincerely, Shari Hurley Hotel Manager More 

Venice, FL
Level Contributor
301 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 3 weeks ago

This isn't a bad hotel, but it also not as nice as some newer hotels. The lighting in the room was not adequate. Even with all the lights on it was still dark in there. The bulbs should have had more wattage. The desk chair was broken so that it sank down when you sat on it and you were... More 

Helpful?
Thank Sharon Z
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Sharon Z, Thank you for your review. We do apologize that the lighting was not adequate. We are in the process of upgrading our internet. We are happy that you received breakfast, we not only have the buffet, we have order off the menu as well. We hope you will give us a second chance. Sincerely, Shari Hurley Hotel... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

Being a Spire Elite member, I typically stay at IHG properties throughout the world and prefer Crowne Plaza and Holiday Inn instead of the Express hotels because of the restaurants. While the room, lobby and exercise rooms fully meet my expectations of a Holiday Inn, the restaurant leaves one wanting, especially the breakfast buffet. For a $15 charge you are... More 

Helpful?
1 Thank Jim P
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Jim P, Thank you for your review of the Holiday Inn Ontario Airport and for being a Spire Elite Member. Our breakfast buffet includes, eggs, potatoes, bacon, sausage, pancakes or french toast, sometimes oatmeal, cold cereal, milk, yogurt, fruit, assorted breads and danishes. We also have a menu that you can order from. We are upgrading our internet next... More 

Big Bear Lake, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2016

We stayed here for 1 night before our trip to Puerto Rico. The room was very clean & nice. The shuttle was very prompt at 4 a.m. when we left for the airport and upon our return, I called while in baggage claim, we went out to the curb & the shuttle arrived within 5 minutes! The driver asked where... More 

Helpful?
1 Thank bb-bev
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear bb-bev, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you enjoyed your stay with us, found your room to be clean and our shuttle service to be on time and helpful. We hope we will see you again. soon. Sincerely, Shari Hurley Hotel Manager More 

CHICAGO, ILLINOIS
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 August 2016

So many Holiday Inns in the SoCal area are from the 70s and 80s Holiday Inn era. This one definitely is not! This represents the modern and newer hotels the chain has built. Therefore, you can expect clean conditions and modern conveniences. All staff we encountered were friendly. No problems with WIFI. The hotel shares a parking lot with Marie... More 

Helpful?
Thank LEGGROOM
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear LEGGROOM, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are so happy that you enjoyed our hotel and our location. We are extremely happy that you found our staff to be friendly. It is nice to hear that you have found a Holiday Inn in Southern California that you enjoy! We hope... More 

Phoenix, Arizona
1 review
Reviewed 31 July 2016

Apparently there are 2 water bottles in the room with tags on them that they're $2 each. never saw them but I got charged for drinking them. Phone was broken. Internet was the worst ever. Had to call tech support to get it "working" and then I ended up using all my data because it still didn't work. Had to... More 

Helpful?
Thank sld0618
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear sld0618, Thank you for your review. We do apologize that you were charged for the water when you did not drink the water, that your phone did not work and that the internet did not work well for you. We are currently working on upgrading our internet. We also apologize for the issue that you had with reservations. If... More 

Bakersfield, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2016

I visited the area to attend an anime convention at the Ontario Convention Center. I greatly enjoyed my stay here and I definitely plan to stay here next year! Rooms were clean, spacious, and it is very convenient to have a mini-fridge and microwave available for use in the room at no extra cost. This hotel is a short walk... More 

Helpful?
Thank andreapumacruz
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear andreapumacruz, Thank you for your Wonderful Review of the Holiday Inn Ontario Airport. We are extremely happy that you enjoyed our location and our hotel during your stay for the Anime Convention. Thank you for the wonderful compliments about the staff and our amenities. We look forward to seeing you again for the next Anime Convention. Sincerely, Shari Hurley... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2016

This hotel is very nice, quiet, and with very personable and accommodating staff. I always stay here when I have an early morning flight and I leave my car parked at the hotel for no additional charge. The restaurant is good, waiters are nice and friendly. Rooms are clean and nice and very comfortable.

Helpful?
Thank 876galey
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear 876galey, Thank you for your awesome review of the Holiday Inn Ontario Airport. It is always so nice to hear a guest say they always stay with us when they are in town or have an early morning flight. Thank you for letting us know how nice and quiet our hotel is, that our staff is personable and accommodating... More 

Phoenix, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2016

Staff was friendly and personable. The room was quiet, clean and comfortable. The room had a microwave and mini fridge. I paid extra for breakfast to be included; the food was dry and below average - I will eat elsewhere next time.

Helpful?
Thank Testin C
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Testin C Thank you for your very nice review of the Holiday Inn Ontario Airport. We are so happy that our staff was friendly and personable, the room was quiet, clean and comfortable. We do apologize for the issues you had with breakfast. We have a menu as well as the buffet, maybe you can order from the menu... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Region: United States > California > Ontario
Price Range: €94 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn
Hotel Style:
#10 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ontario Airport staff and other travellers.
1 question
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Bullhead City, Arizona
9 months ago

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Questions? Get answers from Holiday Inn Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor (4th)”
 of 5 bubbles 138terric, 3 Dec 2016 | Read review
“Rooms on the front side have mountain views but also some freeway noise and noise from Marie Callender's parking lot.”
 of 5 bubbles chrisbD7070RK, 25 Nov 2016 | Read review
“rooms are fine but eat next door at Marie Calender's”
 of 5 bubbles U6435JVjimp, 27 Sep 2016 | Read review
“I could hear everything outside my room and person stomping above me”
 of 5 bubbles sld0618, 31 Jul 2016 | Read review
“accessible rooms are unfortunately on third floor and very far from elevator.”
 of 5 bubbles 876galey, 23 Jul 2016 | Read review
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