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Holiday Inn Ontario Airport

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#13 of 41 Hotels in Ontario
Certificate of Excellence
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Holiday Inn Ontario Airport
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238 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Las Cruces, New Mexico
Reviewed 3 days ago NEWvia mobile

Christina the red head at the front desk was super sweet. After a long day of buying equipment she made our arrival sweet and simple! Our room was on the fourth floor with a pool view. Happy hour is 4:00-7:00🎉

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Helpful?
Thank Marlaarellano
Reviewed 2 weeks ago

Good choices place to stay in Ontario if you fly out there. Friendly and welcoming staff at the desk very helpful. Nice room over looking mountain Baldy, clean rooms and nice out door pool and the hot tub. Quite place to stay in town...

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Helpful?
Thank Am2ru
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Am2ru, Thank you for your Wonderful 4 Star Review of the Holiday Inn Ontario Airport. We are so happy that you you were welcomed by our friendly and helpful staff, that you had a great view from your room and found our hotel to be a nice place to stay. We hope we will see you again soon. Sincerely,...

Concord, North Carolina
Reviewed 3 weeks ago via mobile

Very nice front desk staff. Our room wasnt ready but they got us one quick! Very convenient to the racetrack. Very clean rooms! Our room was on the 2nd floor. Very spacious! Nice breakfast area and breakfast in the mornings. Parking wasnt bad for a change!

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Thank Anne H
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Anne H, Thank you for your Fantastic 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our front desk staff to be very nice, that we were able to get you in to a room quick and that you were close enough to the race track. Thank goodness parking was okay this...

Irvine, California
Reviewed 1 February 2017

I wanted to attend a multi-day event at the Ontario Convention Center. This hotel has the reputation of being the "Quiet One" (compared to other convention hotels) which was exactly what I and my friends wanted after a long day of information and sensory overload. I was very happy with our room (Second floor, I10 side) and slept great. The...

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Helpful?
Thank Eric B
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Eric B, Thank you for your very nice review of the Holiday Inn Ontario Airport. We are so happy that you stayed with us and found our hotel to be comfortable and quiet. As well as our location being great for you to walk where you needed to go. We hope we will see you for your next convention....

Galena, Illinois
Reviewed 25 January 2017 via mobile

Nice choice if you need to fly out of Ontario. Nice fitness facility. There is a resturant on site that is okay at best. The hotel is up to date and does. Otherwise show the telltale lose electrical outlets.

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Thank Burns57777
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Burns57777, Thank you for your very nice review of the Holiday Inn Ontario Airport. We are so happy that you chose our hotel for the night before your flight. We will have maintenance check for loose electrical outlets. We hope we will see you again soon. Sincerely, Shari Hurley Hotel Manager

San Antonio, Texas
Reviewed 19 January 2017

I picked this hotel because of its proximity to the Ontario Airport--early flight. For that purpose it was fine. The hotel is attractive enough in the lobby and the people are nice. However, be prepared for a really dark brown interior design that I didn't find appealing. Also, the bartender didn't get to me for over 10 minutes--and I was...

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Thank davidpleach
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear davidpleach, Thank you for your review. We are pleased that you found our staff was nice and that you found our lobby to be attractive. We apologize that you did not find our rooms appealing and that the bartender did not attend to you right away, we will address this issue. We hope we will see you again. Sincerely,...

Reviewed 6 January 2017 via mobile

Having stayed at this hotel, about a year ago, decided to book this particular hotel. Nice hotel, but series of events not in their control was unbelievable. It can happen to anyone, but reactions to issues in a timely manner is what matters. First if all Shuttle wasn't available due to some unexpected problems. They told me to take a...

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1Thank Roman T
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Roman T, Thank you for your very nice review of the Holiday Inn Ontario Airport. We do apologize that our shuttle had to go to the shop and that our new WIFI equipment was being installed. We do issue vouchers for the taxi if we need our guests to use a taxi. Thank you for the comments regarding our...

Reviewed 3 January 2017

I was first given wrong directions on how to get there by the person at the front desk, who then laughed about it when I got there saying he wasn't listening at all. He was very unprofessional looking with his hat on and i wasn't able to tell if he worked there at first. Walking to the room I smelled...

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Helpful?
Thank Sarah K
IHGService, Guest Relations Manager at Holiday Inn Ontario Airport, responded to this review

Dear Sarah K, Thank you for your feedback regarding your stay at Holiday Inn Ontario Airport, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about your breakfast experience. However, we’re sorry we fell below your expectation regarding the front desk service, cleanliness room condition. We will...

phoenix
Reviewed 26 December 2016

First off, I'd had stayed here back in April and had a horrible experience with the dining area for breakfast. But the rest of the staff were WONDERFUL and I decided to give them a second chance being were business travelers and stay at IHG hotels and have been a Spire member for over 5 years. So moving on to...

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Helpful?
Thank ezzie40
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Thank you so much for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. I have to say it is so nice to hear that you gave us a second chance! We are so happy you did and that we took such great care of you! We are also happy that out of every place you could stay,...

Lincoln, California
Reviewed 3 December 2016

After having our night flight from Ontario Airport cancelled, due to extreme high winds, we were fortunate enough to get a last minute room at this hotel. Kristy checked us in, gave us water and trail mix, shared her dinner pizza with us, and gave us free breakfast passes for the morning. She could not have been more delightful!! The...

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Thank Terri C
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Terri C, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely happy that you were able to get a room with us, however very sorry your flight had to be canceled. The winds were pretty strong. Thank you for letting us know how well Kristy treated you, she is definitely a...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Region: United States > California > Ontario
Price Range: €97 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn
Hotel Style:
#10 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ontario Airport staff and other travellers.
1 question
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Bullhead City, Arizona
over a year ago

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Questions? Get answers from Holiday Inn Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring earplugs if you are sensitive to noise. This hotel sits between an interstate and an airport.”
EricB403, 1 Feb 2017 | Read review
“Very Very slight airport noise on south side,north side there was zero airport noise.”
ezzie40, 26 Dec 2016 | Read review
“We were on the top floor (4th)”
138terric, 3 Dec 2016 | Read review
“Rooms on the front side have mountain views but also some freeway noise and noise from Marie Callender's parking lot.”
chrisbD7070RK, 25 Nov 2016 | Read review
“rooms are fine but eat next door at Marie Calender's”
U6435JVjimp, 27 Sep 2016 | Read review
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