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Ayres Inn & Suites Ontario Mills Mall

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443 Reviews from our TripAdvisor Community

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There are newer reviews for Ayres Inn & Suites Ontario Mills Mall
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Showing 429: English reviews
Simi Valley, California
Reviewed 20 September 2016

I stayed here before and it was okay,this time was totally different. very dirty,room was 110 degrees when we got to it, they did not turn on the ac..they forgot to turn on the warmer under the fake eggs and potatoes for bfast so we went across the street to IHOP . this was more expense because i pay to...

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Helpful?
Thank jswalson
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Jswalson, Thank you for taking the time to write a review based on your experience at our hotel. I would like to extend my most sincere apologies for the inconsistencies you faced during your stay. Please rest assured that the fare served at breakfast is all fresh. With that being said, I apologize for the breakfast leaving much to...

West Sacramento, California
Reviewed 20 September 2016

When I am traveling on business to Ontario, Ayres Inn & Suites is my go to! This visit my room was upgraded to a mini suite: what a nice surprise! The breakfast offerings were hot and tasty. I feel special when I enter the room and there's water and cookies! The staff is always friendly. I tell my colleagues to...

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Helpful?
Thank aneatra_harper
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Aneatra_Harper, Thank you for allowing us the opportunity to serve you recently. It is delightful to read of your enjoyment at our hotel. It was a pleasure to provide you with exceptional service and amenities. We appreciate your kind recommendation and hope to see you again very soon! Sincerely, Susan Golden General Manager

Vacaville, California
Reviewed 20 September 2016

That Was so Nice I really appreciate the fact that the room was always kept nice The breakfast was fresh every day The service at the hotel at the front desk and in the kitchen was awesome thank you so much

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Helpful?
Thank alfredo_rvp2011
fullerton
Reviewed 12 September 2016

I was very impressed by thr Ayres Inn. It was very clean and very much like my style. The breakfast was unbelievable. Everything was good. When i checked in the host was very polite!. I will definetaly recommend the Ayres to family and friends and I myself will return again for future stays!

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Helpful?
Thank sbarraza203
Edmonton, Alberta
Reviewed 10 September 2016

The room was excellent, staff was very friendly and helpful, and the free beer in the evenings was always cold and given with a smile. The pool was refreshing but the hot tub wasnt overly hot, more like really warm. But overall, excellent stay!

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Helpful?
Thank 481jordanp
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear 481jordanp, Thank you for taking the time to write a review based on your experience at our hotel. Your warm compliments on our well-appointed accommodations, friendly service, and our pool are graciously welcomed. Thank you for your review and rating. We hope to see you back soon! Sincerely, Susan Golden General Manager

Indio, California
Reviewed 8 September 2016

We stayed for 3 days, the maid service was very efficient, she was very kind and helpful. We tipped her accordingly. I definitely would stay at this hotel again. I didn't get the opportunity to use the other amenities, Jacuzzi, Breakfast, because my time did not permit.

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Helpful?
Thank leticia185
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear leticia185, Thank you for taking the time to write a review based on your experience with us. Your compliments regarding our facilities and housekeeping services are warmly welcomed. We all hope to welcome you back soon! Sincerely, Susan Golden General Manager

Tx
Reviewed 24 August 2016

Great accommodations, great location, very good breakfast. Staff always so helpful and friedly. We will definitely be staying here in the future. Mall is right next door, Stores are so close and LA is close.

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Helpful?
Thank dinac130
Yuma
Reviewed 24 August 2016

Staff was excellent & accommodating. The 5-7 mingle time with drinks & a snack was alright. The 6-9 breakfast was pretty good in close quarters. The pool & pool area is small. They squeezed 2 treadmills, elliptical, flat bench & 5-25lb weights into a 10x20 space with no AC. The rooms had nice furniture with comfortable beds & pillows. The...

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Helpful?
Thank icom918
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Icom918, Thank you for taking the time to write a review based on your recent stay with us. While I was happy to read that you enjoyed our well-appointed accommodations, full American breakfast, team members, and evening reception, I would like to apologize that the "wow" factor was not there. Rest assured that your recommendations will assist us when...

None
Reviewed 10 August 2016

My stay was not good. I will not ever stay there again. The details the hotel and their staff are well aware of the error. Completing a survey isn't helpful to. Just a frustrating reminder of my stay which was not good.

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Helpful?
Thank lrf52
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear lrf52, Thank you for taking the time to write a review regarding your stay with us. I would like to extend my most sincere apologies for any and all inconsistencies you faced during your time with us. We truly hope to earn your trust back and welcome you again. Thank you for allowing us the opportunity to serve you....

Claremont, California
Reviewed 2 August 2016

All three of our track and field candidates said they enjoyed their stay and the beds were amazing. The also remarked on how much they appreciated a full breakfast before taking on the interviews. The location proved to be perfect with all the restaurants so close by...

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Helpful?
Thank randy_town

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 

Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Region: United States > California > Ontario
Price Range: €114 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ayres Inn & Suites Ontario Mills Mall 3.5*
Number of rooms: 105
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Inn & Suites Ontario Mills Mall staff and other travellers.
1 question
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Questions? Get answers from Ayres Inn & Suites Ontario Mills Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite had plenty of space and the bathroom was adequate. We also enjoyed the pool and hot tub as we had children with us.”
 of 5 bubbles andreamC881GQ, 19 Oct 2016 | Read review
“Make sure always deadbolt the doors. ”
 of 5 bubbles C5010VDbillm, 1 Aug 2016 | Read review
“Ask for a room higher then the first floor. ”
 of 5 bubbles vamartinez05, 29 Jun 2016 | Read review
“The tub was scarey to be. Felt very weak”
 of 5 bubbles 377ellac, 29 Jun 2016 | Read review
“I stayed in room 303”
 of 5 bubbles jfae21, 3 Jun 2016 | Read review
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