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Ayres Hotel Ontario Mills Mall

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Ayres Hotel Ontario Mills Mall
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452 Reviews from our TripAdvisor Community

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Dallas, Texas
Reviewed yesterday NEWvia mobile

My husband and I just finished a 5 night stay at the Ayres Inn & Suites at Ontario Mills Mall. This is a very comfortable hotel. Great bed & bedding. Lovely furnishing. Micro/frig. Good water pressure in the shower. Quiet. Nice hot breakfast with waffles, cereal, fruit, usually 2 types of eggs, a meat & potato option. Coffee & lemon...

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Helpful?
Thank dpe62
Camarillo, California
Reviewed 4 days ago NEW

If you are expecting a suite, you need to book the King Bed with Sofa Bed combo. I asked for a room with Double Beds and got a standard room. The room was nothing special, just an ordinary hotel room with microwave, tv, and mini fridge. It was fine since my stay was short. Staff was very nice and efficient....

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Thank j_dub4040
Supply, North Carolina
Reviewed 28 December 2016

this hotel was fantastic, staff was top rate, looked after all my needs and then some. 1st class all the way, will stay again. location was great, breakfast was great. drink machine was malfunctioning, brought it to the attention of the staff and was fixed right away. for my needs the 23hr airport shuttle was invaluable, please keep that service.

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Thank drdrron
Encinitas, California
Reviewed 27 December 2016

Stayed here bc mall next door , very convenient! Breakfast was free, but eggs were cold, no smiles at front desk when we arrived not sure why, requested a bigger bed but unable to accommodate us! Would have been happier with a bigger bed

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Thank G9901XUtaniab
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay! We are delighted to see that our convenient location was a selling point for your, however, saddened to see that our service left much to be desired. Please know that this is uncharacteristic of our team members and will be discussed to ensure it does not...

Barstow, California
Reviewed 27 December 2016

Great place to stay. Front office personnel were very friend. Room was very clean and comfortable. Plenty of shopping and restaurants within walking distance. I would definitely recommend this place and would stay here again

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Thank bill714
Long Beach, California
Reviewed 27 December 2016

(My other review was of the Azure Suites but that was the wrong hotel .... ooops my bad.) I had a first-time, recent stay at Ayres Inn & Suites Ontario Mills. The address was a little different than above, 4370 Ontario Mills Pkwy instead of 4395; I attribute the different address to the Hotel having 2 locations, side-by-side. Myself, my...

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Helpful?
Thank CRWhite2286
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear CRWhite2286, Thank you for taking the time to write a detailed review following your recent stay at Ayres Hotel Ontario Mills Mall. Your compliments regarding our accommodations and complimentary full American breakfast are warmly welcomed and appreciated. With that being said, please accept our sincere apologies once more for the inconveniences you experienced. We are happy to see our...

Dallas, Texas
Reviewed 24 December 2016

Nice hotel. Only thing that I can say that is bad, it is only located in California. I do not work for them and my company did not send me there. This place does not show on this site when I tried to pull it up in the Fontana area. I actually stumble on them because I was in the...

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Thank rchand1961
Yucca Valley, California
Reviewed 20 December 2016

While it was not over the top in luxury, it was very nice. The breakfast was delicious and the employees were very helpful and friendly. I felt very welcomed. We loved that it was just a skip to the mall and we didn't have to fight for a parking space.

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Thank lisalD4065HD
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear LisalD4065HD, Thank you for taking the time to write a review following your recent stay. We appreciate your compliments and wonderful rating and hope you will join us again soon! Sincerely, Susan Golden General Manager

Claremont, California
Reviewed 6 December 2016

Okay, not great. Outdated. Staff were friendly. The hairdryer almost caught on fire so I had to go to a different room to dry my hair at 3am before my flight. But they accommodated me. They did have quasi breakfast out super early.

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Thank Kelly Y
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Kelly Y., Thank you for reviewing our hotel. We appreciate your compliments regarding our friendly and accommodating team, as well as our complimentary breakfast. Our apologies for the inconvenience you experienced. We hope to welcome you back soon. Sincerely, Susan Golden General Manager

Sentosa Island, Singapore
Reviewed 13 November 2016

the picture use in the booking page is more like the reception area and not the room itself. I was having the impression that the room will be much bigger with a fire place but when i reach the room, it is smaller than expectation. The room is okay for the price.

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Helpful?
Thank Addats
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Addats, Thank you for your wonderful review and rating. I am delighted to know that you enjoyed your time with us and truly appreciate the feedback you have provided us with. These suggestions will allow us to improve where necessary. Thank you again. We hope to welcome you back soon. Sincerely, Susan Golden General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 

Additional Information about Ayres Hotel Ontario Mills Mall

Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Region: United States > California > Ontario
Price Range: €117 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ayres Hotel Ontario Mills Mall 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Inn And Suites At The Mills Mall
Ayres Hotel Ontario
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Hotel Ontario Mills Mall staff and other travellers.
2 questions
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Dallas, Texas

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Questions? Get answers from Ayres Hotel Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2-bedroom/2-bath suites are best value and large enough for a Family!! Stay on the 3rd floor for quiet accommodations.”
 of 5 bubbles CRWhite2286, 27 Dec 2016 | Read review
“The suite had plenty of space and the bathroom was adequate. We also enjoyed the pool and hot tub as we had children with us.”
 of 5 bubbles andreamC881GQ, 19 Oct 2016 | Read review
“Make sure always deadbolt the doors. ”
 of 5 bubbles C5010VDbillm, 1 Aug 2016 | Read review
“Ask for a room higher then the first floor. ”
 of 5 bubbles vamartinez05, 29 Jun 2016 | Read review
“The tub was scarey to be. Felt very weak”
 of 5 bubbles 377ellac, 29 Jun 2016 | Read review
5 of 5