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Ayres Hotel Ontario Mills Mall

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Ayres Hotel Ontario Mills Mall
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458 Reviews from our TripAdvisor Community

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March Air Force Base
Reviewed 5 days ago NEW

Dirty floors in room paid $150 a night and it wasn't worth it. Ice machine didn't work had to go to other floors. No safe in room. Staff was great but for the price of the room I expected more. Bed was worn out and painful and everytime my wife moved on the bed the whole bed would shake. Asked...

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1Thank Michael R
Bakersfield, California
Reviewed 6 days ago NEW

Nice getaway with all the comforts of home. First time staying here. Close to shopping, movie theaters, comedy club and restaurants. Price was fair. Complimentary continental breakfast. Courteous staff. Easy online reservations.

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1Thank pamelabattle
San Diego, California
Reviewed 6 days ago NEW

Nice clean comfortable room, walking distance to plenty of restaurants, next door to huge mall and easy access to freeway. Also staff was very friendly and the breakfast was satisfying. Can't go wrong if you need a hotel in this area.

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Thank Christa K
Carpinteria, California
Reviewed 2 weeks ago

Front desk staff welcoming and helpful. Also very glad there were boiled eggs and fresh fruit at breakfast. Layout for breakfast room a bit too close to get to the toaster... Sorry I only wanted to use 174 characters in this review.

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1Thank reviewerm2017
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Reviewerm2017, Thank you for taking the time to write a review regarding your time with us. I appreciate your comments regarding the front desk staff and breakfast. Thank you for your review. We certainly hope to welcome you back in the near future. Sincerely, Susan Golden General Manager

Phoenix, Arizona
Reviewed 2 weeks ago

Stayed here during a business trip for a week, absolutely loved it. The beds are very comfortable, the hotel is clean, and nice to have a warm complimentary breakfast every morning before heading out. And the views from the room were beautiful. Also easy access to highways, airport, and shopping!

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Thank kathysI2009BD
San Francisco, California
Reviewed 3 weeks ago

My mother needed abominations for handicapped people and the hotel provided excellent amenities for the disabled. It was very helpful for my mother. We appreciated the accommodations very much. Breakfast and the Shuttle service are alsoa big plus as well 😄

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Thank Samia S
Dallas, Texas
Reviewed 4 weeks ago via mobile

My husband and I just finished a 5 night stay at the Ayres Inn & Suites at Ontario Mills Mall. This is a very comfortable hotel. Great bed & bedding. Lovely furnishing. Micro/frig. Good water pressure in the shower. Quiet. Nice hot breakfast with waffles, cereal, fruit, usually 2 types of eggs, a meat & potato option. Coffee & lemon...

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Thank dpe62
Camarillo, California
Reviewed 17 February 2017

If you are expecting a suite, you need to book the King Bed with Sofa Bed combo. I asked for a room with Double Beds and got a standard room. The room was nothing special, just an ordinary hotel room with microwave, tv, and mini fridge. It was fine since my stay was short. Staff was very nice and efficient....

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Thank j_dub4040
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear j_dub4040, Thank you for taking the time to write a review based on your recent stay with us. I was happy to see that you enjoyed our complimentary breakfast, convenient location, and accommodating team members. Thank you for your review and we hope to have the opportunity of welcoming you back soon. Sincerely, Susan Golden General Manager

Supply, North Carolina
Reviewed 28 December 2016

this hotel was fantastic, staff was top rate, looked after all my needs and then some. 1st class all the way, will stay again. location was great, breakfast was great. drink machine was malfunctioning, brought it to the attention of the staff and was fixed right away. for my needs the 23hr airport shuttle was invaluable, please keep that service.

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Thank drdrron
Encinitas, California
Reviewed 27 December 2016

Stayed here bc mall next door , very convenient! Breakfast was free, but eggs were cold, no smiles at front desk when we arrived not sure why, requested a bigger bed but unable to accommodate us! Would have been happier with a bigger bed

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Thank G9901XUtaniab
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay! We are delighted to see that our convenient location was a selling point for your, however, saddened to see that our service left much to be desired. Please know that this is uncharacteristic of our team members and will be discussed to ensure it does not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 

Additional Information about Ayres Hotel Ontario Mills Mall

Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Region: United States > California > Ontario
Price Range: €115 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ayres Hotel Ontario Mills Mall 3.5*
Number of rooms: 105
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Also Known As:
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Inn And Suites At The Mills Mall
Ayres Hotel Ontario
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Hotel Ontario Mills Mall staff and other travellers.
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Questions? Get answers from Ayres Hotel Ontario Mills Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Put safes in rooms better beds and maybe a couple roll of toilet paperwould be nice plus vacuuming the room better ”
 of 5 bubbles D7955PMmichaelr, 21 Mar 2017 | Read review
“The 2-bedroom/2-bath suites are best value and large enough for a Family!! Stay on the 3rd floor for quiet accommodations.”
 of 5 bubbles CRWhite2286, 27 Dec 2016 | Read review
“The suite had plenty of space and the bathroom was adequate. We also enjoyed the pool and hot tub as we had children with us.”
 of 5 bubbles andreamC881GQ, 19 Oct 2016 | Read review
“Make sure always deadbolt the doors. ”
 of 5 bubbles C5010VDbillm, 1 Aug 2016 | Read review
“Ask for a room higher then the first floor. ”
 of 5 bubbles vamartinez05, 29 Jun 2016 | Read review
5 of 5