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Embassy Suites by Hilton Ontario-Airport

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Embassy Suites by Hilton Ontario-Airport
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661 Reviews from our TripAdvisor Community

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Showing 646: English reviews
California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

We have used the Embassy Suites since day one. We have been dealing with Sandra from the beginning and she always seems to make it work. Our customers are always amazed with how nice the hotel is, the staffs attention and of course Happy Hour!!! The last couple of years we have used there hotels banquet room and catering and... More 

Helpful?
Thank TAMANCIO
1 review
Reviewed 6 days ago NEW via mobile

I am always happy to return to this hotel for our events. The server staff always bend over backwards to make sure we have everything we need. Alonzo is the best! What an asset to the hotel! Sandra Van Bogget and Shalom Simon made the booking and planning of the event very easy. It's a pleasure working with both of... More 

Helpful?
Thank Susan A
1 review
Reviewed 6 days ago NEW

Very surprised with hotel, very clean, great location. Embassy Suites is very close Ontario airport if you need a place to stay, Ontario Mills mall is about 1 mile away. Very pleasant stay close to freeway also.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank S5941KBrobertr
Phoenix, Arizona
1 review
Reviewed 1 week ago

Stayed here during our Thanksgiving vacation to California. Hotel was amazing, the room was good enough for my family of 5. The free breakfast was amazing, the evening open bar between 530 and 730 is amazing also had some family come by and have some drinks during this time. Not to mention the indoor heated pool for the kids during... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank T7490JArichardh
Yucca Valley, United States
2 reviews
Reviewed 1 week ago

The hotel is very nice. The staff is excellent and the breakfast is great. Ask the front desk when the least busy time is for breakfast because it can get crowded but the wait is worth the meal. We were traveling with our children and we asked for an upgrade as Hilton Honors member and they provided us a two... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Dale M
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

The good + Clean Property + Beds were comfortable + Bathroom was spacious + You can get hot breakfast (read the bad too) + Spacious The so so... = Location = Eating Options near by The bad - Check in (Ok, they were understaffed during the Thanksgiving weekend!, but that is not my problem) - Service (Not sure if we... More 

Helpful?
Thank Shyam R
Folsom, California
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago via mobile

I have stayed here twice during the past month. Both times, I experienced exceptional customer service. On my first stay, I arrived at 2:00 AM and had to leave for a flight at 6:00AM. Check in was quick. The room was awesome. The rain-style shower head in the bathroom provided a relaxing and restorative hot shower before I turned in... More 

Helpful?
Thank Parizienne
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Do not stay here. There are so many other options, pick one of them. Bathroom was filthy, internet quality was poor and would not stay connected, and to top it off, the general manager doesn't have time to talk to dissatisfied customers.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank X7702AXalanf
Surrey, British Columbia
2 reviews
Reviewed 2 weeks ago

Clean wide open spaces in the foyer into the restaurant made the entrance very grand and inviting. Front desk pleasant and helpful. There was excellent salad and "snacks" at the managers reception. Breakfast as always with Hilton very good.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank peteraK3957ZZ
Los Angeles, California
1 review
Reviewed 2 weeks ago

I very much enjoyed my stay at Embassy suites Ontario. The rooms were lovely, and the common areas were very bright and modern. I would unequivocally recommend this hotel property. It is also one of the newer embassy suite properties. I look forward to many more stays at this hotel when doing business in the Ontario area.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jane B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Ontario - Airport! The Embassy Suites Ontario – Airport hotel is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California.We are located in Ontario, California, just off Interstate 10 and Interstate 15 in the heart of the Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LAX/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LAX/Ontario Airports and Ontario Convention Center are just a few minutes away. The value-minded business traveler will enjoy our amenities such as an oversized work desk area, complimentary wireless high-speed internet and airport shuttle service. ... more   less 

Additional Information about Embassy Suites by Hilton Ontario-Airport

Address: 3663 East Guasti Road, Ontario, CA 91761
Region: United States > California > Ontario
Price Range: €142 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Ontario-Airport 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Embassy Suites by Hilton Ontario-Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario
Hotel Style:
#3 Family Hotel in Ontario
#4 Business Hotel in Ontario
#8 Romantic Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Ontario-Airport staff and other travellers.
1 question
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Questions? Get answers from Embassy Suites by Hilton Ontario-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go online and pick your room ahead of time.”
 of 5 bubbles TravelMommy1, 8 Oct 2016 | Read review
“I like the top floors on the mountain view side....nice!”
 of 5 bubbles rehtiag, 4 Sep 2016 | Read review
“I thought I saw some corner rooms that offered a balcony.”
 of 5 bubbles T9844LAsusanm, 18 Aug 2016 | Read review
“Ask for room away from freeway”
 of 5 bubbles ro953, 25 Jul 2016 | Read review
“Higher floors have better views”
 of 5 bubbles henrybN495UY, 13 Jul 2016 | Read review
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