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Quality Inn Ontario Airport Convention Center

Traveller (20)
Room & Suite (35)
Dining (7)
  • Excellent48%
  • Very good29%
  • Average8%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(15 reviews)
“in n out burger”(4 reviews)
“parking lot”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
2 Star accommodation
All hotel details
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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All reviewsfront deskin n out burgerparking lottruck parkingroom was cleanbudget hotelnight's sleepsmall fridgewafflesfree internetthe breakfast areawalking distancewould stay here againdennysshuttleairporttoiletries
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1 - 5 of 122 reviews
Reviewed 3 weeks ago via mobile

Shuttle never show Support to be pick up in Thermo King never come to pick me up i call front desk she told me driver is in he way 4 Hours late never shows when i arrive at hotel two van was park in front...More

Thank Eddie J
Response from Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention CenterResponded 3 weeks ago

I sincerely apologize again that our shuttle unexpectedly stopped on the freeway. I am truly sorry for any inconvenience you experienced. If I may Please explain again. As we were waiting for the tow truck to arrive, we advised each person waiting for our shuttle...More

Reviewed 30 July 2018

Bad news: landed @ LAX, 3 hour drive to: Good news: rooms @ Quality Inn Airport Convention Center! Quick, efficient check-in. Offered cold bottled water & granola bar or 200 points. I took the points! Beautifully landscaped grounds, pleasant covered area next to pool, clean,...More

Thank lar122017
Response from Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention CenterResponded 4 August 2018

Thank you for such a sweet and lovely review of your visit here with us. We are glad that you enjoyed many of the beautiful flowers and hummingbirds that make it so relaxing when you have the time to take a look around and enjoy...More

Reviewed 7 July 2018 via mobile

I do not get the negative reviews as our experience was very positive. We were warmly greeted at the front desk, and our room was clean and comfortable. The pool was refreshing and the flowers and plants around it are beautiful. Breakfast was acceptable and...More

Thank PSU_Crazy
Response from Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention CenterResponded 10 July 2018

Thank you for sharing your wonderful and very sweet comments with other travelers like yourself. We strive for all of our guest to have the same clean, comfortable, affordable and friendly experience as you have. I would like to Thank You again and we look...More

Reviewed 23 March 2018

Don't know if it was a drug deal or prostitution, but was awoken on the first night, around 3am, with tons of noise in the room above us. Bodies slamming, lots of screaming. Called the front desk.but they never called or visited the room. Complained...More

1  Thank rryan313131
Response from Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention CenterResponded 29 March 2018

We have thoroughly investigated this situation, I am so glad to share this information with you. I have confirmed that it was a family we had picked up from the airport, they had a lot of luggage and they were a little too excited and...More

Reviewed 22 March 2018

If you have an inconvenience management attitude is not satisfactory. We had a three night stay: Upon arrival TV reception was poor and basic channels e.g. ABC were not received at all (staff at 6:00pm could not fix ... not trained ... would fix the...More

Thank Baca-Osborne
Response from Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention CenterResponded 27 March 2018

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. Sincerely, Vicki - Front Desk Manager

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The 3 story Quality Inn Ontario Airport Convention Center has 124 appointed guest rooms 1 mile from Ontario Convention Center,5 minutes from the Ontario International Airport and 3 miles from Citizen ...More Business Bank Arena & Ontario Mills Mall. Free Ontario Airport and Ontario Mills Mall shuttle, Free Hot Breakfast Buffet, Free WIFI, Free Parking & Free Local Calls. All rooms with LCD TV, microwave, refrigerator,coffee maker, iron & ironing board. Walking distance to restaurants and lounge. Less
Hotel class
Hotel Amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Hot Tub
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Traveller (20)
Room & Suite (35)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Desk staff was helpful and friendly."
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"Stay somewhere else."
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"Ask for a remodeled room"
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"Choose top floor"
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