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    Ontario Grand Inn & Suites

    3333 Shelby St, Rancho Cucamonga,, Ontario, CA 91764-4872
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    1/10/2017 2/10/2017
    US$75
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    Traveller (106)
    Room & Suite (36)
    Dining (3)
    Country Inn & Suites By Carlson, Ontario at Ontario Mills
    571 reviews
    #6 of 41 hotels in Ontario
     
    Azure Hotel & Suites Ontario Airport
    837 reviews
    #2 of 41 hotels in Ontario
     
    Embassy Suites by Hilton Ontario-Airport
    797 reviews
    #1 of 41 hotels in Ontario
     
    Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
    492 reviews
    #1 of 10 hotels in Rancho Cucamonga
     
    Overview
    • Excellent15%
    • Very good16%
    • Average16%
    • Poor19%
    • Terrible34%
    10 Aug 2017
    “dleelee”
    3 May 2017
    “Hotel needs upgrades”
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Country Inn & Suites By Carlson, Ontario at Ontario Mills
    571 reviews
    #6 of 41 hotels in Ontario
     
    Azure Hotel & Suites Ontario Airport
    837 reviews
    #2 of 41 hotels in Ontario
     
    Embassy Suites by Hilton Ontario-Airport
    797 reviews
    #1 of 41 hotels in Ontario
     
    Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
    492 reviews
    #1 of 10 hotels in Rancho Cucamonga
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (284)
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    1 - 5 of 276 reviews

    Reviewed 1 week ago via mobile

    Upon entering the hotel it looked like it did when I booked online. Entering the hallway to the room, everything went down hill. Dirty is the first word. Rundown was the second. The door to the room was dirty. The toilet didn't work. 1/2 hour...More

    Thank Rebecca N
    Reviewed 10 August 2017

    The room was very clean, the bed was comfortable and linen clean. Breakfast ok for it to be free. when call the lobby for clean towels no one would answer the phone. I also called the lobby for a menu and had to call several...More

    Thank bigbaby39
    Reviewed 9 August 2017

    The floor looked nice and the bed was comfortable, other than that, there was a work desk, but no chair for the desk, the other chairs were too low, and also stained and shabby, there were no towels in the room, they did come when...More

    1  Thank Roaminkiwi
    Reviewed 6 August 2017

    this hotel was one of the worst i have ever stayed at the air condition system leaked, the fridge was warm, there were no fresh clean towels in the room, i had to go down stairs and get clean towels, only gave me 2 for...More

    Thank SlavaW1
    Reviewed 10 July 2017

    have never had such a terrible experience, really ruined my trip for my self and my children, the advertising is so deceptive, this place is a slum, literally, I will rather pay for a motel6, which is always clean then this place, falling apart, dirty,...More

    2  Thank francesvalenzuela
    Country Inn & Suites By Carlson, Ontario at Ontario Mills
    571 reviews
    #6 of 41 hotels in Ontario
     
    Azure Hotel & Suites Ontario Airport
    837 reviews
    #2 of 41 hotels in Ontario
     
    Embassy Suites by Hilton Ontario-Airport
    797 reviews
    #1 of 41 hotels in Ontario
     
    Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
    492 reviews
    #1 of 10 hotels in Rancho Cucamonga
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$69 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 92
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Ontario Grand Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Ontario
    • Also Known As
    • Ontario Grand Inn And Suites ,
    • Ontario Grand Hotel Ontario ,
    • Hotel Indigo Ontario
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    Traveller (106)
    Room & Suite (36)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (65)
    Bathroom (11)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
    492 reviews
    4.02 km away
     
    Country Inn & Suites By Carlson, Ontario at Ontario Mills
    571 reviews
    2.62 km away
     
    Azure Hotel & Suites Ontario Airport
    837 reviews
    2.95 km away
     
    Embassy Suites by Hilton Ontario-Airport
    797 reviews
    .74 km away
     
    Nearby Restaurants
    Panda Inn Restaurant - Ontario
    237 reviews
    .49 km away
    El Torito
    71 reviews
    .56 km away
    Black Angus Restaurant
    83 reviews
    .47 km away
    Ontar Thai Restaurant
    20 reviews
    1.30 km away
    Nearby Attractions
    Citizens Business Bank Arena
    132 reviews
    1.16 km away
    Rancho Cucamonga Epicenter
    67 reviews
    4.52 km away
    Ontario Convention Center
    96 reviews
    2.66 km away
    Cucamonga Service Station
    21 reviews
    4.32 km away
    Ask a question
    Questions & Answers
    Gwen V
    6 June 2015|
    AnswerShow all 4 answers
    Response from travelmd46 | Reviewed this property |
    Yes, stay elsewhere.... It looks great online, but it is run down, and they keep saying "we're updating." No, it's how the hotel is. There are a lot of options in the area. The best part of staying there was leaving!
    0
    Votes
    Room Tips
    "Go somewhere else, it is cheap, but you get what you pay for"
    Read review
    "top floor is best"
    Read review
    "Don't stay at this hotel"
    Read review
    "Choose another place to stay"
    Read review
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