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Hilton Oakland Airport

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Hilton Oakland Airport
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885 Reviews from our TripAdvisor Community

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Showing 866: English reviews
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Reviewed 2 days ago NEW

Though the guest rooms could use a refresh, the staff, location, restaurant, breakfast and meeting space make up for this. I very much enjoyed my time here. Our banquet staff member we worked with has been there for 35 years. Wow!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Janeen D
Aiea, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

This hotel is convenient and close to Oakland International Airport. Hotel shuttle picked us up at the car rental so we didn't have to take car rental shuttle back to the airport and then take the hotel shuttle to Hilton. This was convenient and the second time we had done this.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Gladys N
About Hotel's Favourite Review
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening - I would like to thank you for providing feedback on your stay with the TripAdvisor community. It is very pleasing to know our close proximity to the Oakland Airport, along with the hotel shuttle providing a direct connect with the hotel and the car rental center, provided the type of convenience needed for a successful stay. Please...

Santa Monica, California
Reviewed 4 days ago NEW

Great stay, the staff is always friendly here and you will appreciate the attention to detail Top notch food catered for the function I attended. I always patronize the sports bar and have a great time here. Awesome airport shuttle service

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jonathan H
Oakland, United States
Reviewed 4 days ago NEW

all other Hiltons have a free breakfast for HHonors members. Not here, they only give you cereal, if you something hot you pay double. They abuse loyalty rather than reward it. also dont have someone visit with you, they charge $4.00 an hour for someone to park.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeffgB2199YI
Melinda N, Front Office Manager at Hilton Oakland Airport, responded to this review

We appreciate your feedback regarding the breakfast offering. Our Gold and Diamond Honors guests do receive continental breakfast with a wide selection of fruits, breads/muffins, cereal, yogurt, oatmeal, local sausages, and juices. We are continually reviewing our guest feedback to improve upon our hotel and services. Thank you again for your valuable feedback and hope to see you again soon.

Honolulu
Reviewed 6 days ago NEW

I had read that the hotel had gone through renovations and thought I would give the property a second chance. The property is close to the airport with regular shuttles to the airport, rental car facility and Bart. My room was renovated, but the bathroom was not. The bathroom was terrible and just didn't feel clean. I thought there was...

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Helpful?
Thank DKHNL
Corey W, Manager at Hilton Oakland Airport, responded to this review

I would like to thank you for taking the time to let us know about your stay. We appreciate your feedback as only you can tell us how we are doing. I am truly sorry for what you observed in your bathroom that obviously had an impact on your stay. Your feedback will be shared with the management team and...

chillicothe, United States
Reviewed 1 week ago via mobile

Located right down the road from the airport. Free shuttle hotel is in good shape your normal Hilton like all showing some wear. Staff was great they will even shuttle you to near by so you do not have to chance walking the very bad area . Walmart out of buss down the street enough said right there .

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Helpful?
Thank Steve K
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for taking the time to let us know about your experience. Based on your comments it appears you had an overall good stay. Is there any feedback you can provide on what we can do better. Please feel free to email me at corey.waiters@hilton.com. Kind regards.

Riverbank, California
Reviewed 2 weeks ago

Great location. Convenient to the Oakland airport. About five minutes away. In site restaurant/bar. The food was pretty good. Room could have been a little cleaner. Just needed to be vaccumed. Would stay again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 753rhondar
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for choosing our hotel and taking advantage of our close proximity to the Oakland Airport. I hope our staff treated you well during your stay. Please come visit us again.

Halifax, Canada
Reviewed 2 weeks ago

Disappointed with the hotel only providing a continental breakfast even for Diamond members, though the room was clean with good quality linen, my room was near a door between buildings which was quite noisy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jamesfM187DL
Corey W, Manager at Hilton Oakland Airport, responded to this review

I would like to thank you for sharing your experience with the TripAdvisor community. Your feedback is of the utmost importance as it tells us what we are doing well and most importantly, how we can improve. On behalf of the hotel staff, I am truly sorry for your disappointment with the breakfast that was provided. Your candid comments will...

Boston, United States
Reviewed 3 weeks ago

I was pleasantly surprised by the uniformly pleasant experience at this airport Hilton. Starting with the prompt and courteous shuttle driver who picked us up very late at night, every aspect of the stay met or exceeded expectations. Very helpful staff at every turn.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Keith M
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for choosing our hotel and taking the time to let us know about your stay. I am very pleased to learn our staff treated you well. This is the type of service we take pride in providing. Please come visit us again.

Akron, Ohio
Reviewed 3 weeks ago

In town for unplanned family business. Hotel under renovation in different areas but not work not disruptive. After recommendations from airline staff who are regular guests, requested stay in Bldg 5 which has undergone more recent updating.Rooms clean. Bed and pillows make for a very comfortable night's sleep. Staff friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank R4127HIsandrag
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for choosing our hotel and taking the time to let us know about your stay. I am very pleased to learn our staff treated you well and our efforts to renovate did not impact your stay. Please come visit us again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: €118 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room, don't bother with a patio room”
 of 5 bubbles DKHNL, 17 Mar 2017 | Read review
“Wing 3 seems to be a good choice, looking at some of the other comments on here”
 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
5 of 5