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Red Lion Hotel Oakland International Airport

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Red Lion Hotel Oakland International Airport
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330 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Denver, Colorado
Reviewed 18 November 2016

Considering the alternatives in this area are a Hilton and Holiday Inn Express I would stay elsewhere. The shuttle driver and front desk person were both very cordial but the room was very dated especially the bathroom. Red Lion needs to do a major overhaul of this property. I am talking 1970s like pink tiles in the bathroom. Combine that...

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Helpful?
Thank A6310OVjohnr
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

We consider all guest feedback an opportunity to continually improve upon our accommodations. Our staff members appreciate your kind comments in regards to their friendly and helpful attitudes. It is our goal to deliver clean and comfortable rooms and we apologize if we did not meet your standards. We will use your comments to improve upon aspects you mentioned. It...

Santa Rosa, California
Reviewed 3 November 2016 via mobile

Very noisy! Double pane windows didn't block even trucks going by. Much less the jets flying overhead. Your water tastes terrible!!! On the 25th, your front desk person offered us two bottles of wster, and alerted us to the lousy water. Last night there was no warning and no offer. Your ice machines are broken on the 6th and 5th...

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Helpful?
Thank Soberduud1
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Guest feedback is extremely important to us as it helps us better understand guests' experiences. Thank you for notifying us of the issues you encountered during your stay. We would like to apologize for not offering you bottled water during your second night with us. Sometimes our staff gets very busy and may forget to offer. We wish you had...

Reviewed 20 October 2016

OLD JANKY lumpy BEDS. terrible customer service. carmela royce was a rude man.the manager didnt listen well. the place smelled old simply wasnt comfortable. even the towles where rough with some ones hair on it. to top it off they stole 250 dollars from me via a fake smoking complaint. i NEVER smoked in the room. EVER. terrible hotel &...

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Helpful?
Thank Leon E
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

We appreciate all guest feedback as it helps us understand how we can better assist our guests. We apologize for not meeting your expectations during your stay. We are extremely concerned with your report of your experience with our staff, as well as with our room. We are very sorry you were treated with anything other than polite and helpful...

San Diego
Reviewed 20 October 2016

Stayed in this hotel for a business convention which was being held at the Hilton down the street. Hilton was charging almost $300/ night ! I stayed here at less than $200/night. Room was good size, small fridge, 42"flat screen, comfortable bed. Only con is you have to drive to get to eating places. The restaurant downstairs was good for...

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Helpful?
Thank Jaime C
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Jaime - We appreciate your positive review and recommendation to business travelers. We are pleased to hear that we were able to provide a convenient alternative and good value for your recent business convention. We are also glad that you enjoyed your room and were able to get a good night's rest after long days at the convention. Thank you...

Reno, Nevada
Reviewed 14 October 2016 via mobile

Ramiro the waiter was outstanding. The trainee at the desk (with no name tag) communicated poorly, and her mentors, standing right next to her, would only speak to her and not to us. At dinner we had a very unpleasant experience with a drunk customer ranting loud obscenities at the cook/bartender for a long time. Ramiro tried to make our...

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Helpful?
Thank Gregory B
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Dear Gregory, Thank you for taking a moment to provide your feedback. We are happy to hear Ramiro provided you with excellent customer service. We will be sure to pass along your compliments. However, we are saddened to hear of the disappointing situations you encountered as well. We will be sure to look into both circumstances and provide guidance where...

Riverside, California
Reviewed 13 October 2016

To start my room was not ready when i arrived, so the hotel upgraded me to a top floor room with a great view of the city. Room was nice , pretty modern. Beds were comfortable. very close to airport and descnetly priced compared to other S*** holes in the area.

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Helpful?
Thank antoniomags
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Thank you for trusting Red Lion Hotel Oakland to deliver the comfort you were expecting. We apologize that upon arrival, your room was not prepared, though we are glad we were able to find a prompt solution by providing you with an upgraded room. We appreciate your compliments to the value we provided through our comfortable rooms and ideal location....

Pittsburgh, PA
Reviewed 13 October 2016

Bed was comfortable and lots of tv channels. Complimentary breakfast was nice and interesting--lots of ethnic options but everything was fresh and hot and servers were friendly. Having the restaurant open for a few hours at lunch would have been a plus!

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Helpful?
Thank trapangel
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

We are extremely appreciative of your kind review. Thank you for sharing your experience with us and for choosing Red Lion Hotel Oakland. Glad to hear you enjoyed our variety of fresh breakfast options. We will take your suggestion into consideration in regards to lunch hours. We hope to welcome you back again soon! Comfortable beds and tasty breakfast will...

Elk Grove, California
Reviewed 12 October 2016

As Oakland Raiders season ticket holders, my wife and I come to Oakland several times a year. Often we spend the night, rather than drive back to the Sacramento area after the game. Most of the time we stay at the Holiday Inn and Suites across the street from the Red Lion Hotel, but this time do to a last...

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Helpful?
Thank Leonard C
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Leonard, We are honored to have been given the opportunity to change your mind about our property. We are also pleased to hear you noticed our various changes and upgrades since the brand and management change. Our team has been working hard to continuously improve all aspects of our accommodations and we look forward to continuing this trend. Thank you...

Kailua-Kona, Hawaii
Reviewed 3 October 2016 via mobile

We just wanted a safe and comfortable8 place to stay by the airport for an early morning flight. This was excellent, clean, comfortable, and perfect. Spacious and beautiful. Staff were slow but helpful.

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Helpful?
Thank Kona-KonaKen
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

It is delightful to hear you found the comfort and convenience you were seeking in our accommodations. Thank you for trusting Red Lion Hotel Oakland during your recent travels. We appreciate your recognition of our excellent accommodations. While we are glad you found our staff to be helpful, we will address them in regards to the speed in which they...

Santa Rosa, California
Reviewed 30 September 2016

Booked a Park and Fly here for a trip to Kona. The room we were given in the back of the hotel is very much in need of upgrading. The beds were a bit spongy, the tub fit only for midgets and the level of cleanliness marginal. The restaurant was quite adequate for dinner, far better than I expected. What...

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Helpful?
3Thank Jim727182
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Jim, We are glad we were able to assist you in successfully recovering your spare wallet. Thank you for taking the time to share your review with us. We apologize you did not find all aspects of your stay with us to be enjoyable. Housekeeping will be addressed in regards to your concerns. It is our hope that you will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Red Lion Hotel Oakland International Airport hotel in Oakland, California offers superb Three-Diamond, full-service accommodations where personal service and comfort will give each guest a memorable experience. Our beautiful Oakland, California hotel is located halfway between San Francisco and San Jose, California located in the heart of the East bay. We are minutes away from the University of California at Berkley, California State University East Bay, Stanford University and San Jose State University, as well as numerous community colleges. Also be sure to visit Jack London Square bustling with unique shops, restaurants and nightlife. If your leisure time allows, please make Bay Street Mall a priority for all of your retail shopping needs, this shopping center, located less than 18 miles from the hotel, features a variety of specialty shops as well as known retailers such as Coach, Abercrombie and Fitch & Nike just to name a few. The Red Lion Hotel in Oakland, CA is also fortunate enough to have nearly forty well-established houses of worship nearby, including First African Methodist Episcopal Church, Allen Temple, Buddhist Church of Oakland, Church of Jesus Christ of Latter Day Saints, and Temple Sinai & Jehovah's Witness Oakland Central. Weddings, Bar/Bat Mitzvahs, Quinceañeras and Corporate Events are our specialties, with meeting rooms ranging from our executive boardrooms to Monterey room and our California Ballroom. Red Lion Oakland International Airport Hotel offers complimentary shuttle service to and from the Oakland International Airport from 4:00 A.M. - 11:00 P.M. Our shuttle service also provides transportation to the Coliseum BART Station. ... more   less 

Additional Information about Red Lion Hotel Oakland International Airport

Address: 150 Hegenberger Rd, Oakland, CA 94621 (Formerly Park Plaza Hotel)
Region: United States > California > Oakland
Price Range: €105 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Oakland International Airport 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Park Plaza Hotel Oakland
Park Plaza Oakland
Oakland Park Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Oakland International Airport staff and other travellers.
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Questions? Get answers from Red Lion Hotel Oakland International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room past the 2nd floor, otherwise you'll get an A/C unit view.”
 of 5 bubbles 137jaimec, 19 Oct 2016 | Read review
“best views top floors with balcony”
 of 5 bubbles antoniomags, 12 Oct 2016 | Read review
“My wife and I really enjoyed staying in the West wing. We felt very secure in that location away from the main street.”
 of 5 bubbles leonardc45, 11 Oct 2016 | Read review
“the rooms in the Tower building might be better...not really sure”
 of 5 bubbles Jim727182, 30 Sep 2016 | Read review
“Ask for a room in the main hotel, not one in the parking lot buildings.”
 of 5 bubbles 233dc, 2 Aug 2016 | Read review
5 of 5