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Extended Stay America - Oakland - Emeryville

182 reviews
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Traveller (24)
Room & Suite (26)
Dining (1)
Overview
  • Excellent24%
  • Very good15%
  • Average12%
  • Poor12%
  • Terrible37%
Travellers talk about
“grab and go”(6 reviews)
“longer stay”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Oakland - Emeryville
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (182)Write a Review
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All reviewsgrab and gohome away from homelonger stayhotel is situatedgeneral managerworking orderenjoyed my staybart stationpublic transportationfree breakfastone night staytargetesajayranaamcsafeway
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1 - 5 of 178 reviews
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

I booked over the phone ahead of time with the EPP program. With this policy, you must cancel within 24 hours of booking to avoid forfeiture of your deposit. I cancelled because the price they offered isn't worth what they give. I didn't stay overnight,...More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 6 days ago

Thank you for taking the time to share your review. We always try to keep our room pricing very competitive with another hotel in the area, so we are sorry you didn't found us to be of right value. We have also shared your feedback...More

Reviewed 18 December 2017

Once a month my significant other like to take a mini getaway. This particular site was very clean and welcoming. We loved the kitchen and how close it was to target/pacNsave. When we checked in Shawnda was very sweet and made sure we were taken...More

Review collected in partnership with Extended Stay
Thank 630wendellt
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 19 December 2017

Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed your time with us and that our attentive associates left you with a good impression of our hotel. We will be sure to share your compliments with Shawnda...More

Reviewed 21 November 2017

Never again! We regret booking this hotel. Nothing in the room! We expected kitchen essentials and the front desk gave us a dish drainer of dishes, utensils, pans, no covers and a coffee maker we struggled to carry them up with our luggage as utensils...More

1  Thank cindyq2
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 22 November 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 12 November 2017

i had a great experience from the time i called and made the reservation. The lady helping me was friendly and helpful, when inchecked in same thing. the rooms are clean, modern, great size and the facility is clean.More

Review collected in partnership with Extended Stay
Thank pariscarter710
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 13 November 2017

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming...More

Reviewed 9 November 2017

I have been in the hospitality business for over 40 years and every now and then I have encountered individuals who, in my opinion, should be in any profession except, hospitality. Jay, the Manager of this hotel is one such individual. He is arrogant, rude...More

1  Thank anthony g
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 11 November 2017

Thank you for your candid feedback about your recent stay with us. It was disturbing to read about your experience at our hotel. This is not the impression we like our guests to leave with. We assure you a ""rude"" staff is not acceptable and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$118 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$118 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (24)
Room & Suite (26)
Dining (1)
Questions & Answers
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highflyerlcl
8 September 2016|
AnswerShow all 3 answers
Response from mails4ravikumar | Reviewed this property |
You will find AC transit bus service which will connect to SF Main transbay terminal
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12
Room Tips
"Book another hotel chain. Hyatt house, Towneplace or LaQuinta suites all better than this one."
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"I don't know if there are any good rooms!"
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"The rooms are advertised as smoke free, but people smoked in these rooms for YEARS! Do a smell test first."
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"Stay elsewhere"
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