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    Extended Stay America - Oakland - Emeryville

    3650 Mandela Pkwy, Oakland, CA 94608-3565
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$115
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    Traveller (24)
    Room & Suite (21)
    Dining (1)
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    Overview
    • Excellent24%
    • Very good16%
    • Average11%
    • Poor12%
    • Terrible37%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Oakland - Emeryville
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    HYATT house Emeryville / San Francisco Bay Area
    1,351 reviews
    #1 of 8 hotels in Emeryville
     
    Hotel Shattuck Plaza
    1,378 reviews
    #1 of 20 hotels in Berkeley
     
    Waterfront Hotel, a Joie de Vivre hotel
    968 reviews
    #3 of 49 hotels in Oakland
     
    Executive Inn & Suites
    924 reviews
    #2 of 49 hotels in Oakland
     
    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (180)
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    1 - 5 of 176 reviews

    Reviewed 3 weeks ago

    Never again! We regret booking this hotel. Nothing in the room! We expected kitchen essentials and the front desk gave us a dish drainer of dishes, utensils, pans, no covers and a coffee maker we struggled to carry them up with our luggage as utensils...More

    Thank cindyq2
    Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 3 weeks ago

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

    Hotel's Favourite
    Reviewed 12 February 2017 via mobile

    I moved to concord for a bit and then came back to this one because of the earlier experience. They were just as good, if not better, the second time. Desk personnel were friendly and helpful and always smiled. I will stay here when I...More

    Thank Bernie D
    Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded 17 February 2017

    Your feedback is important. Thank you for sharing. It is pleasing to read you enjoyed your overall stay due to the excellent customer service you received and the quality of your stay. Thank you again for your review. We look forward to seeing you in...More

    Reviewed 4 weeks ago

    i had a great experience from the time i called and made the reservation. The lady helping me was friendly and helpful, when inchecked in same thing. the rooms are clean, modern, great size and the facility is clean.More

    Review collected in partnership with Extended Stay
    Thank pariscarter710
    Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 4 weeks ago

    Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming...More

    Reviewed 5 weeks ago

    I have been in the hospitality business for over 40 years and every now and then I have encountered individuals who, in my opinion, should be in any profession except, hospitality. Jay, the Manager of this hotel is one such individual. He is arrogant, rude...More

    Thank anthony g
    Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 4 weeks ago

    Thank you for your candid feedback about your recent stay with us. It was disturbing to read about your experience at our hotel. This is not the impression we like our guests to leave with. We assure you a ""rude"" staff is not acceptable and...More

    Reviewed 20 October 2017

    I don't really think any part of our experience is worth remembering. It was quite awful actually. I think they really bed to step their game up. I would rather have spent more money and had a better time someplace else. We spent our last...More

    Review collected in partnership with Extended Stay
    Thank candacemg
    Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 21 October 2017

    We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We...More

    HYATT house Emeryville / San Francisco Bay Area
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    Waterfront Hotel, a Joie de Vivre hotel
    968 reviews
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    Executive Inn & Suites
    924 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$109 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Hotels.com, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Extended Stay America - Oakland - Emeryville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Oakland
    • Also Known As
    • Extended Stayamerica Oakland-Emeryville Hotel Oakland ,
    • Extended Stay America Oakland ,
    • Extended Stay Oakland ,
    • Oakland Extended Stay
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    Traveller (24)
    Room & Suite (21)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (5)
    Nearby
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    Ask a question
    Questions & Answers
    highflyerlcl
    8 September 2016|
    AnswerShow all 3 answers
    Response from mails4ravikumar | Reviewed this property |
    You will find AC transit bus service which will connect to SF Main transbay terminal
    0
    Votes
    Room Tips
    "Book another hotel chain. Hyatt house, Towneplace or LaQuinta suites all better than this one."
    Read review
    "I don't know if there are any good rooms!"
    Read review
    "The rooms are advertised as smoke free, but people smoked in these rooms for YEARS! Do a smell test first."
    Read review
    "Stay elsewhere"
    Read review
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