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Extended Stay America - Oakland - Emeryville

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Traveller (24)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent24%
  • Very good17%
  • Average11%
  • Poor12%
  • Terrible36%
Travellers talk about
“grab and go”(6 reviews)
“longer stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Oakland - Emeryville
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Offers from Extended Stay America - Oakland - Emeryville
Special Offer: Save up to 10% TODAY!
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Reviews (193)
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47
34
22
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64
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LanguageEnglish
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47
34
22
22
64
Show reviews that mention
All reviewsgrab and gohome away from homelonger stayhotel is situatedlaundry facilityworking ordera nice place to staythe east baybart stationroom was clean and comfortablepublic transportationfront desk stafffree breakfasttargetesaamcjay
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1 - 5 of 189 reviews
Reviewed 5 days ago via mobile

Upon arrival, it took 15 min to answer the front gate to allow us to enter to check in. And also waited at the front desk for staff to arrive while needing assistance with room key for 15 minutes. They clearly need to hire more...More

Thank madalynw23
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 5 days ago

adalyn, thank you for your stay and comments. Please accept our apologies for the poor service you experienced form our front desk team. We have shared your comments with our team to ensure we meet the high standards you should expect from us every single...More

Hotel's Favourite
Reviewed 21 February 2018 via mobile

I stayed there for over a month and had not 1 complaint. Awesome customer service, clean rooms, and all around good vibes. If your looking for a place to stay I recommend here for multiple reasons. I Love Extended StayMore

1  Thank DeAndre H
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 22 February 2018

Andre, thanks for the wonderful feedback. We are pleased to read you received an excellent service offered by our staff and that you were satisfied with everything we offer. Thanks for recommending Extended Stay America for future travelers, and we look forward to your next...More

Reviewed 3 weeks ago

Rooms are clean and comfortable, if fairly basic. The front desk staff, on the other hand, are five-star all the way. Everyone was very pleasant and helpful but Victoria and Ehrean went way above and beyond for my sister and me when we needed help....More

Thank moorpwr
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 3 weeks ago

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf on everyone here, we thank you for the recognition and invite you to...More

Reviewed 4 weeks ago via mobile

I really like Extended Stay-Emeryville. The rooms are clean, and consists of a small kitchenette which is useful and they have a laundry facility. Double PLUS. The staff is well mannered and extremely helpful, aside from a few of them who may need a little...More

Thank Nyla S
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 4 weeks ago

Nyla, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel,...More

Reviewed 4 weeks ago via mobile

Rooms are comfortable and quiet. The location is convenient. But all exterior doors except front door were propped open even though signs said this would cause a buzzer at the front desk. Obviously it didn’t. Reception on TV stuttered. Manager came up and checked it...More

Thank Ilogjr
Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 4 weeks ago

Thank you for staying with us. We are glad to read you liked our convenient location and your comfortable room. That being said, we are sorry for the issues you encountered with our service and facilities. We have shared your feedback with the respective teams...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$138 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$138 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (24)
Room & Suite (26)
Dining (1)
Questions & Answers
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highflyerlcl
8 September 2016|
AnswerShow all 3 answers
Response from mails4ravikumar | Reviewed this property |
You will find AC transit bus service which will connect to SF Main transbay terminal
0
Votes
Room Tips
"We were in a room facing the freeway but hat didn't bother us. White noise."
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"Top floor is best, but SLOW elevator"
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"This place just needs a refresh. The floors were gross, the bathroom had burn marks from cigarettes and the..."
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"Book another hotel chain. Hyatt house, Towneplace or LaQuinta suites all better than this one."
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