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Homewood Suites by Hilton Oakland-Waterfront

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#10 of 50 Hotels in Oakland
GreenLeadersSilver level
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781 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Oakland-Waterfront
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Showing 764: English reviews
Palo Alto, United States
1 review
Reviewed 14 November 2015

I don't have high standards when I stay at hotels since I mainly just travel for business. But the housekeeping staff was amazing. I wish I could say the same for the other staff. A lot of my interactions with the front desk left me feeling like canceling my room and booking a room with the executive suites next door.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Allison Q
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Allison first I would like to thank you for selecting to stay at the Homewood Suites by Hilton Oakland Waterfront. I am sorry you didn’t have the best experience with our front desk staff. We sincerely appreciate your feedback and will share your feed back with the staff. Darcella Wright More 

Elk Grove, United States
1 review
Reviewed 12 November 2015

Good location, chaeper than SF! mins away from Jack London Sq. and Oakland attractions. Courteous staff, quality comp breakfast. On waterfront nice view. Prompt shuttle service. Friendly staff, knowledgeable about surrounding attractions. Near ferry terminal to go to SF. Convenient location. Felt safe, good security. Near German restuarant. Provided comp wine for birthday!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Drew A
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. Darcella Wright More 

Summerville, South Carolina
Level Contributor
137 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 November 2015 via mobile

Perhaps dated, yet undergoing renovation. A great location on the water, and close to everything at an affordable rate. Clean. Daily evening cordials, with light appetizers, makes for a genuine treat. The Staff, Desk Receptionists, Breakfast Cooks, and Cleaning Crew; all wonderfully professional and accommodating. I thoroughly enjoyed my stay at Homewood Suites...a home away from home.

Helpful?
Thank Robert G
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. Darcella Wright More 

Oakland, California
1 review
Reviewed 9 November 2015 via mobile

Really cool location right on the water. Staff could not have been kinder. Will return for sure! Free bfast and dinner, Loved the brat and beer stube next door. Free shuttle to OAKLAND and jack London square too. Ferry to SFO and free parking was really handy.

Helpful?
Thank johnhans1
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. We look forward to your return to the Homewood Suites. Darcella Wright More 

Alexandria, VA
Level Contributor
221 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 9 November 2015

This Homewood Suites facility is an outstanding property. Mr. Jeff Hirsch, GM, runs a tight ship. The ladies at the Front Desk are professional, and provide excellent customer service. Eating the hearty, complimentary breakfast is mandatory - it's fabulous, and always well presented. And, don't miss the Manager's Evening Reception - complimentary beer and wine, and always a nice food... More 

Helpful?
Thank Alan B
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. Darcella Wright More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2015

This is a nice hotel in a good location. They are undergoing refurbishment, but doing a good job of keeping the intrusion to a minimum. Unfortunately, the end of our trip was ruined by the hotel's poor customer service in the handling of the theft of an electronic device from our room. On Tuesday, October 27, we checked out of... More 

Helpful?
1 Thank Elizfox
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. Darcella Wright More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2015

Upon checkin, I had a misunderstanding on the type of room that I booked. Ron and Grace were very helpful in getting me the type of room that I needed. My daughter and I had a very long day of flying and they made our stay more relaxing. We will definitely stay here when in the area. Thank you.

Helpful?
Thank Mexmuffin_
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. More 

Oakland, United States
1 review
Reviewed 20 October 2015

Great location! Very accomodating! Great Staff Super clean Made you feel very comfortable Would definetely stay here again if in the area Internet service was difficult to connect, support was not helpful

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Charles B
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words More 

Elk Grove, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2015 via mobile

Recently I have had the occasion to stay at this location for business several times. The staff for the most part are very accommodating. One person in particular stands out. Ron Wong in my opinion goes above and beyond to provide excellent customer service. I hope Hilton knows the valuable asset they have in her.

Helpful?
3 Thank Jennifer S
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. More 

Sydney
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2015

Hotel is a bit updated but that doesn't really matter when STAFF makes you feel like your at Home. This is my home away from home and always felt very special when staff at the front desk give me those beautiful smile and Acknowledge soon as I get in the door. Front Desk Costumer Service definitely went from good to... More 

Helpful?
2 Thank ajniin66
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606
Region: United States > California > Oakland
Price Range: €124 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Homewood Suites by Hilton Oakland-Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland
Hotel Style:
#2 Business Hotel in Oakland
#4 Romantic Hotel in Oakland
#4 Family Hotel in Oakland
#5 Green Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Oakland-Waterfront staff and other travellers.
11 questions
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Questions? Get answers from Homewood Suites by Hilton Oakland-Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A waterfront room would certainly be quieter”
 of 5 bubbles Demi1705, 6 Oct 2016 | Read review
“No real views save for the highway so it does not matter.”
 of 5 bubbles 585tomg, 30 Sep 2016 | Read review
“Ask for a marina view.”
 of 5 bubbles dougk237, 24 Aug 2016 | Read review
“water view, although road view was not overly noisy”
 of 5 bubbles TScpatraveler, 20 Aug 2016 | Read review
“Don't stay here, staff sucks”
 of 5 bubbles 81morganw, 12 Aug 2016 | Read review
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