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Homewood Suites by Hilton Oakland-Waterfront

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#10 of 49 Hotels in Oakland
GreenLeadersSilver level
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Homewood Suites by Hilton Oakland-Waterfront
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803 Reviews from our TripAdvisor Community

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Showing 786: English reviews
Reviewed 11 February 2016

The rooms were adequate. If you are traveling on business and need desk space, this was small. The breakfast was not good. The breakfast meat was not edible and the eggs were bland. Eat somewhere else. The view of the bay was relaxing.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Tonya E
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback . Darcella

Thousand Oaks, United States
Reviewed 11 February 2016

First off, I don't post many reviews but I thought this might be a good time to express my disappointment in customer service. We are a Hilton Gold Member for those of you who have this status probably stay at Hilton Brand Hotels frequently. Homewood Suites in Oakland has been a place we have intermittently used on trips to visit...

Review collected in partnership with Homewood Suites by Hilton
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2Thank Trinh M
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make...

New Braunfels, United States
Reviewed 11 February 2016

The hotel was very nice and clean. The location was very good for quick access to downtown Oakland by car, and sits right on the harbor which is a nice setting. I was impressed with the "Manager's Reception" in the evening with a nice snack and interesting local beer, along with wine choice. The fitness center was pretty good with...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Hunter N
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. We take pride in providing every guest with a great experience we hope to see you back soon. Darcella Wright

Reviewed 31 January 2016

Location of hotel was nice as it is located on the water/bay. Room was very clean but too small. Bathroom was clean but vanity was too small. It was difficult for two people to use space provided. Responsiveness of staff was good.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Trudy J
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. It sounds like you were in one of our standard rooms, during your next visit we will make sure to upgrade you to one...

San Diego, California
Reviewed 22 January 2016 via mobile

The room we are in right now is noisy. The road noise is ridiculous. We have to use ear plugs to get any quiet. In addition, you can hear the people above us, Room 254, walking back and forth. It's like a bad apartment building. I won't be staying here again and we have another night to go...

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Helpful?
2Thank Herschel J
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make...

Washington
Reviewed 22 January 2016

I have stayed at this hotel 4 times now and will keep going back. It is a good location for my business trips and several other key points bring me back. First, the staff is fantastic, friendly and welcoming. Great job on that. Second, location. If you can get the room with the harbor view, it is really nice and...

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Helpful?
Thank HockinsonSoccergirl
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon. Darcella

Nashville, Tennessee
Reviewed 21 January 2016

I'm usually a huge fan of Homewood's, but this was a huge disappointment. The hotel is not in the best area (highway out the front door and nothing within walking distance). You really need to have a 'waterfront' view. It could be nice, but to see the water, you need to look past all the stray cats walking around outside...

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Helpful?
Thank TDbusiness
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will have each of my management team reach out to you in...

denton, United States
Reviewed 21 January 2016

I generally love Homewood Suites but this one was terrible. The staff were rude. The hotel felt very dated. The breakfast was terrible. With all of the hotel options out there I would never stay at this hotel again.

Review collected in partnership with Homewood Suites by Hilton
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2Thank Malinda K
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Malinda, We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will have each of my management team reach out to you...

Oakland, United States
Reviewed 19 January 2016

My room was very nice but also very hot. I asked for them to fix the A/C. When I returned to my room, the temperature was 88!!! It was like a sauna. I was unable to sleep in the room as they could not figure out how to lower the temperature. Left something behind, called, was told it had been...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Berlena G
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Berlena, We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will have each of my management team reach out to you...

Oakland, United States
Reviewed 16 January 2016

Was there for work training. Good breakfast variety, light dinner with beer and wine in the evening, waterfront dining, sit outside when weather is nice. Short walk to the German Beer Garden/restaurant nearby. Try to get 3rd floor, first floor street facing rooms encounter headlights shining into them at night. Traffic is pretty loud on highway side. Very convenient shuttle...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Audrey S
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you very much for your detailed comments about your recent stay. The Homewood Suites by Hilton will be going through renovation next year. We appreciate your feedback and hope to see you back soon. During your next visit we will try are best to put you on the 3rd floor. Thank you Darcella

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606-5122
Region: United States > California > Oakland
Price Range: €156 - €372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland
Hotel Style:
#2 Business Hotel in Oakland
#4 Family Hotel in Oakland
#4 Romantic Hotel in Oakland
#5 Green Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Oakland-Waterfront staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Oakland-Waterfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice views on the waterside of the hotel.”
 of 5 bubbles aileenb311, 17 Jan 2017 | Read review
“A waterfront room would certainly be quieter”
 of 5 bubbles Demi1705, 6 Oct 2016 | Read review
“No real views save for the highway so it does not matter.”
 of 5 bubbles 585tomg, 30 Sep 2016 | Read review
“Ask for a marina view.”
 of 5 bubbles dougk237, 24 Aug 2016 | Read review
“water view, although road view was not overly noisy”
 of 5 bubbles TScpatraveler, 20 Aug 2016 | Read review
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